ESD weekly claim stuck on 'processing-ivr' status for days - normal or problem?

its probly fine mine was like that lat month for 4 days then suddnely showed up. ESD is always slow when theres holidays or something

This happened to me about a month ago. It got stuck in 'processing-ivr' for almost a week. Turns out there was a job search verification issue that wasn't clearly shown on my account. I'd recommend calling ESD directly to check if there's an issue they need to resolve. Sometimes their system flags claims randomly for additional verification even if you've been filing correctly for months.

OMG the EXACT same thing is happening to me right now!!!! Been stuck since Monday and I'm freaking out. I HAVE to pay my car insurance by Friday or they'll cancel it. This system is so broken!!!!

I've been dealing with unemployment for 3 years now (on and off) and I've noticed a pattern - processing-ivr typically means your claim was received through the phone system and is in the normal processing queue. However, if it stays in that status for more than 3 business days, it usually indicates one of these issues: 1. Random quarterly review (happens to everyone periodically) 2. Job search verification request 3. Earnings verification if you reported any income 4. Technical glitch in their system The problem is you won't know which one until you speak with an agent. Unfortunately, as you probably know, getting through to ESD by phone is incredibly difficult.

I know this is frustrating! When I had the same issue last month, I spent TWO ENTIRE DAYS trying to call ESD. Either busy signals or being disconnected after waiting for an hour. Finally I found this service called Claimyr (claimyr.com) that helped me get through to an actual ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent told me my claim was flagged for 'earnings verification' because I had reported some gig work. Once I talked to them, they cleared it right away and I got paid the next day.

Don't panic yet! The ESD system sometimes slows down processing times when they're doing back-end updates or when they have higher claim volumes. I've had claims stay in 'processing-ivr' for up to 5 business days before suddenly switching to 'paid' without any action on my part. That said, I'd recommend checking your Notices/Letters section in eServices to see if they've sent you any requests for information that you might have missed. If there's nothing there and you hit day 5 with no movement, then it's definitely time to call.

Just want to update everyone - my claim that was stuck in 'processing-ivr' finally moved to 'paid' this morning. It took 6 days total. I never got through to ESD on the phone, but it resolved itself. So sometimes it really is just a delay in their system without any actual issues. Hope this helps calm some nerves!