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WHY DOES ESD MAKE EVERYTHING SO COMPLICATED?!!!! I had this EXACT same issue and had to call 67 TIMES before someone would help me! Their system is DESIGNED to make people give up on getting their benefits! The fact that it just silently fails without telling you there's missing information is criminal negligence!!
I had a similar issue but mine was because I had the wrong account number not routing number. They ended up sending paper checks instead for like a month before I figured it out. Maybe check your mail?
Look into whether ur eligible for hardship payment thru DSHS while waiting. Also check food banks in ur area. The alt base year thing actually happened to my brother in law and it took about 3 weeks after that letter before he saw any money. Hang in there!
Quick update about WorkSource since you asked - they CAN help with some ESD issues, but it depends on the office and who's working that day. Some WorkSource staff have limited access to the ESD system and can at least tell you what's happening with your claim. They can't override decisions or speed up processing, but they might give you better info than you have now. If you go in person, bring: 1. Photo ID 2. Your ESD paperwork including that Alternate Base Year letter 3. Social Security card if you have it 4. Employment history for the past 18 months Call the WorkSource office first to make sure they can help with unemployment issues and if you need an appointment.
Update: I just got the questionnaire from ESD about my missed week. It's asking if I was able and available for work, if I was physically able to work, if I was out of my labor market area, etc. I'm going to fill it out honestly stating I was traveling and unavailable. Fingers crossed this gets resolved quickly!
dont worry to much about the job search stuff when ur going back to work. just put that u looked at the union job board and checked indeed and ur good
Update: Finally got through to ESD this morning after trying the different browser suggestion (plus using that Claimyr service someone mentioned). They confirmed I should select 'temporarily laid off' and enter my return date. The agent submitted a backdate request for my Christmas week too! She said standby status is now mainly for employer-requested situations with special circumstances, and most construction workers with 1-2 week gaps should just do the job search requirements. Thanks everyone for your help!
Jamal Harris
Don't panic yet! The ESD system sometimes slows down processing times when they're doing back-end updates or when they have higher claim volumes. I've had claims stay in 'processing-ivr' for up to 5 business days before suddenly switching to 'paid' without any action on my part. That said, I'd recommend checking your Notices/Letters section in eServices to see if they've sent you any requests for information that you might have missed. If there's nothing there and you hit day 5 with no movement, then it's definitely time to call.
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Aisha Mahmood
•I checked my Notices section and there's nothing new there. Tomorrow will be day 4, so I'll try calling if it doesn't change by then. I appreciate the advice!
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Carmen Vega
Just want to update everyone - my claim that was stuck in 'processing-ivr' finally moved to 'paid' this morning. It took 6 days total. I never got through to ESD on the phone, but it resolved itself. So sometimes it really is just a delay in their system without any actual issues. Hope this helps calm some nerves!
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Aisha Mahmood
•That's good to know, thanks for sharing! Mine just switched to 'paid' this morning too! Relief! Seems like they're just taking longer than usual this week for some reason.
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