Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't panic yet! The ESD system sometimes slows down processing times when they're doing back-end updates or when they have higher claim volumes. I've had claims stay in 'processing-ivr' for up to 5 business days before suddenly switching to 'paid' without any action on my part. That said, I'd recommend checking your Notices/Letters section in eServices to see if they've sent you any requests for information that you might have missed. If there's nothing there and you hit day 5 with no movement, then it's definitely time to call.

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I checked my Notices section and there's nothing new there. Tomorrow will be day 4, so I'll try calling if it doesn't change by then. I appreciate the advice!

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Just want to update everyone - my claim that was stuck in 'processing-ivr' finally moved to 'paid' this morning. It took 6 days total. I never got through to ESD on the phone, but it resolved itself. So sometimes it really is just a delay in their system without any actual issues. Hope this helps calm some nerves!

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That's good to know, thanks for sharing! Mine just switched to 'paid' this morning too! Relief! Seems like they're just taking longer than usual this week for some reason.

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WHY DOES ESD MAKE EVERYTHING SO COMPLICATED?!!!! I had this EXACT same issue and had to call 67 TIMES before someone would help me! Their system is DESIGNED to make people give up on getting their benefits! The fact that it just silently fails without telling you there's missing information is criminal negligence!!

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Right?? Same thing happened to my cousin. She almost got evicted waiting for money that was "PAID" but never arrived. ESD is the worst.

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I had a similar issue but mine was because I had the wrong account number not routing number. They ended up sending paper checks instead for like a month before I figured it out. Maybe check your mail?

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I'll definitely check my mail more carefully now! Though I'm pretty sure my account number was correct, just missing the routing number.

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Look into whether ur eligible for hardship payment thru DSHS while waiting. Also check food banks in ur area. The alt base year thing actually happened to my brother in law and it took about 3 weeks after that letter before he saw any money. Hang in there!

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Quick update about WorkSource since you asked - they CAN help with some ESD issues, but it depends on the office and who's working that day. Some WorkSource staff have limited access to the ESD system and can at least tell you what's happening with your claim. They can't override decisions or speed up processing, but they might give you better info than you have now. If you go in person, bring: 1. Photo ID 2. Your ESD paperwork including that Alternate Base Year letter 3. Social Security card if you have it 4. Employment history for the past 18 months Call the WorkSource office first to make sure they can help with unemployment issues and if you need an appointment.

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Thank you! I'll call the WorkSource office tomorrow morning to check. Having someone actually look at my claim status would be helpful even if they can't speed things up. At least I'd know what's happening.

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Update: I just got the questionnaire from ESD about my missed week. It's asking if I was able and available for work, if I was physically able to work, if I was out of my labor market area, etc. I'm going to fill it out honestly stating I was traveling and unavailable. Fingers crossed this gets resolved quickly!

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Perfect! That's exactly what you should do. Complete honesty is always the best approach with ESD. Since you're just looking to skip that week rather than receive benefits for it, this should be straightforward. Let us know how it goes!

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dont worry to much about the job search stuff when ur going back to work. just put that u looked at the union job board and checked indeed and ur good

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I wouldn't recommend this approach. While it might seem harmless, ESD does conduct random audits of job search activities. If selected for audit, you'd need to provide details about those job searches. Better to do legitimate activities you can document if needed.

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Update: Finally got through to ESD this morning after trying the different browser suggestion (plus using that Claimyr service someone mentioned). They confirmed I should select 'temporarily laid off' and enter my return date. The agent submitted a backdate request for my Christmas week too! She said standby status is now mainly for employer-requested situations with special circumstances, and most construction workers with 1-2 week gaps should just do the job search requirements. Thanks everyone for your help!

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Great to hear you got it resolved! For future reference, make note of your claim ID number, the name of the agent you spoke with, and the date of your call. Having this documentation has saved me several times when there were follow-up issues with ESD.

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