Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

they'll probably backpay you for the weeks once approved so don't stress too much. but yea this system is horrible i feel ur pain

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This is a prime example of why ESD adjudication takes so long - the distinctions between being laid off, quitting, being terminated, or refusing unsuitable work are so nuanced, and the application doesn't really let you explain unique situations well. I went through something similar last year. I was told my position was being eliminated in a restructure (layoff), but on my last day they tried to say I was being fired for performance (termination). Took 5 weeks in adjudication, but ultimately I won because I had emails from months earlier discussing the restructuring. Document everything. If you have the original restructuring notice plus the email saying it wasn't a termination, you're in good shape. But absolutely call ESD to make sure they understand the full picture, especially if you accidentally selected 'quit' on your application.

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For anyone having trouble accessing past 1099-G forms, here's what you need to know: 1. For online access: Log in to your eServices account → go to your dashboard → click on the "1099G Tax Forms" link → select the year you need (2021) 2. If you're locked out of your account: Use the account recovery option, not just password reset. Go to secure.esd.wa.gov/home/ and click "Get Help" then "I forgot my username or password" 3. For phone requests: Call 866-697-4831 during less busy times (early morning Tuesday-Thursday) 4. You can also submit a written request with your personal details to ESD Records Disclosure Unit 5. If your address has changed since 2021, make sure to update it first or they might mail it to the wrong place Hope this helps someone!

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This is really helpful, thank you! I'll try the account recovery option instead of just password reset. I didn't realize there was a difference. And good point about the address - I did move in 2022 so I need to make sure they have my current info.

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UPDATE: I finally got my 1099-G! Tried the account recovery option instead of just resetting my password (thanks for that tip!) and was able to get into eServices. For anyone else struggling with this - don't give up! And definitely save copies of everything for the future so you don't have to go through this again.

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Great news! Glad you were able to get what you needed. And yes, always download and save copies of your 1099-Gs as soon as they become available each January.

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woohoo! now you can deal with the fun of actually doing your taxes lol

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To answer your question about prioritization - ESD generally processes claims in the order received, but certain factors can affect prioritization: 1. Hardship cases (imminent eviction, utilities shutoff) may be expedited if you've submitted a hardship request 2. Simple issues are often resolved faster than complex ones 3. Employer response times can significantly impact resolution speed 4. Certain industries or claim types may be grouped together for efficiency Since you've been waiting since January, I'd actually recommend trying to reach them directly. At this point, a quick call could potentially identify if there's a specific issue holding up your claim that could be easily resolved.

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UPDATE: You guys were right! I just checked my account this morning and my status has changed from "Adjudication" to "Paid"!!! All my weeks that were pending are now processing for payment. The date change DID mean something was happening. Thank you all for your help and suggestions. For anyone else stuck in adjudication - hang in there and watch for these system changes, they might be good signs!

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That's awesome news! So happy for you! How long were you in adjudication total before it resolved?

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About 7 weeks total. The last 2 days after the date changed were the most stressful but it all worked out!

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when i had this problem i just kept calling over and over all day. took like 67 calls but i finally got thru around 2pm. its stupid but thats the only way sometimes

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One last suggestion that sometimes works - try calling earlier in the week (Monday/Tuesday) rather than later. Call volumes tend to be highest Thursday/Friday. Also, the 2-3pm timeframe sometimes has slightly shorter wait times as lunch breaks are over and they're not yet in end-of-day processing. It's still difficult, but might give you a slight edge.

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I'll try the Monday afternoon strategy next week. Between that, the secure message with better details, and maybe that Claimyr service someone mentioned, hopefully SOMETHING will work. I appreciate everyone's help!

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