I wanted to add one more thing - make sure you keep documenting your job searches each week, even while you're trying to resolve this issue. Once an agent fixes your claim status, you'll need to back-file for any missed weeks, and they'll ask for your job search details for each of those weeks. If you don't have them, you could lose benefits for those periods. The law requires 3 job search activities per week, and you need to record: - Date of contact - Company name - Company contact information (phone or email) - Position applied for - Method of contact - Result of contact Keep this documentation even if you can't file currently.

when i had this happen i just kept checking the website every single day and suddenly the claim button magically reappeared after like 10 days lol... esd works in mysterious ways 😂

After reading your responses, I think your best bet is to get on the phone with an actual agent. They can see things in their system that don't show up in the portal. And since you've already sent multiple secure messages without response, calling is really your only option. I'd try early morning (right when they open) or try the Claimyr service mentioned above. Please update us when you figure out what's going on - this data point might help others facing similar issues.

UPDATE: Finally got through to ESD this morning! Turns out there was a flag on my account because my former employer contested my eligibility (even though I was laid off). The weird thing is this wasn't showing ANYWHERE in my online account. The agent removed the flag, approved all my weeks, and said I should receive payment for everything within 48 hours. She also added a note so my future weekly claims shouldn't have this problem. What a relief!

hey my sister works at esd and she said theyve been having system issues this week with the direct deposit system. something about a software update gone wrong. should be back to normal next week

Update!!!! My payment JUST hit my account about an hour ago!!! Two days late but at least it's there! Check your accounts everyone!!

wait so we r supposed to still do the 3 job search things even if we already got a job??? that seems so pointless, why would i look for more jobs when i already accepted one?? the esd system makes no sense smh

My sister had a similar situation but her benefits got cut off immediately when she reported accepting a job, even though it didn't start for almost a month! She had to appeal and it was a huge mess. I think it depends on which ESD agent processes your claim tbh. Some follow the rules exactly, others make up their own interpretations.

Just wanted to update - I called my state rep after getting nowhere with regular ESD channels, and their constituent services person actually helped. Got a call from ESD 3 days later and they had a specialist review my claim. Found out it was stuck because of a system flag that incorrectly identified my separation reason. Got approved the next day with all back payments. Might be worth trying if you're still stuck.

Quick update on timelines based on what I'm hearing from other claimants: ESD is currently taking about 6-8 weeks to process claims that require adjudication. If your claim is straightforward with no issues, it should be faster (2-3 weeks). However, about 60% of new claims end up needing some form of adjudication. If you hit the 8-week mark with no resolution, that's when I'd recommend escalating through your state representative as others have suggested. In the meantime, make absolutely sure you're completing your weekly claims and any job search activities required.