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ESD benefits stuck in pending status for 7 weeks - desperate for timeline info

I've been waiting in pending hell since my layoff the first week of January. It's going on 7 weeks now with ZERO communication from ESD about what's happening with my claim! All I see is 'pending' when I log in, and I've submitted everything they asked for. No indication of any issues or missing documents. I've been calling constantly but either get disconnected or told to 'just keep waiting.' My savings are nearly gone and rent is due next week. How is anyone supposed to survive when the system moves this slowly? Has anyone actually received benefits recently? Is this normal or is something wrong with my claim? I worked at the same company for 5 years before being laid off, so I definitely qualify. Getting desperate here!

Rosie Harper

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Sadly this is pretty typical these days. My claim took 9 weeks to go from pending to paid. Adjudication is serioulsy backed up right now.

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Darren Brooks

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9 WEEKS?? I can't wait that long! I have no income at all right now. Did you do anything to speed things up or just wait?

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Your claim is likely stuck in adjudication, which is ESD's process for investigating any potential issues before approving benefits. This is unfortunately common when there's a discrepancy between what you reported and what your employer reported about the separation. A few things you can try: 1. Send a secure message through your eServices account specifically asking if there are any issues needing resolution 2. Check if you qualify for hardship status - if you're facing eviction or utility disconnection, ESD can sometimes expedite your claim 3. Contact your state representative - they often have staff who can help push ESD claims through 4. Keep filing your weekly claims without fail while you wait And remember, benefits will be paid retroactively once approved, including for all weeks you've been waiting.

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Darren Brooks

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Thank you for the detailed advice! I've been filing weekly claims religiously. I'll try sending another secure message asking specifically about issues. How do I contact my state rep about this? And what exactly should I say?

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Demi Hall

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I found a service called Claimyr that literally saved me when I was in your exact situation. It got me through to an actual ESD agent in about 20 minutes after weeks of failed calls. The agent was able to tell me exactly why my claim was stuck (missing employer response) and pushed it through manually. Worth every penny considering I was about to miss another rent payment. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Check out their website at claimyr.com if you're desperate to get through. I was skeptical at first but it actually worked.

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is this a scam? can they actually get u through to real people? feels sketchy tbh

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Demi Hall

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Not a scam - it's just a call-back service that navigates ESD's phone system. The ESD agents are real and you talk directly with them. I was hesitant too but I was at my wit's end after not getting through for weeks.

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Kara Yoshida

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I HATE HATE HATE the "pending" status!!! Been there 3 times in 2 years and each time was different. First time 3 weeks, second time 6 weeks, third time 11 WEEKS!!! The system is totally broken and they don't care that people are suffering. I had to take out a payday loan during my wait and I'm still paying off the interest. Makes me SO ANGRY that they expect us to just wait with no income while they take their sweet time! Did you get laid off or fired? That can make a difference with how fast they process things.

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Darren Brooks

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I was definitely laid off - the company eliminated my entire department. Nothing disciplinary or performance-related at all. 11 weeks is insane! I can't believe they get away with this.

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Philip Cowan

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my claim was stuck for like 5 weeks and then suddenly got approved last thursday. never talked to anyone or did anything special. just randomly went through. maybe yours will do the same?

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Darren Brooks

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I hope so! I check the portal obsessively every day hoping for a change. Did you get any notification when it changed or did you just have to keep checking?

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Philip Cowan

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they sent me an email saying to check my eservices account. money showed up in my bank like 2 days later.

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Caesar Grant

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Look so im not tryna be that person but have you tried calling right when they open at 8am? I had to do this like 4 days in a row but I finally got through and the lady looked at my claim and was like oh there was a small issue with your ID verification and she fixed it right there. The next day my status changed from pending to paid. Sometimes u just gotta get a human on the phone who can actually see your claim. Also my unemployment is from when I had my baby last March and couldn't work anymore at my server job cuz of complications but I was on standby for like 8 months and that made everything soooooo much more complicated with job search requirements and stuff but anyways point is I finally got a person and they fixed everything in like 10 minutes!!!

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Darren Brooks

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I've tried calling early in the morning but the system always says they're experiencing high call volumes and then hangs up on me! Did you just keep hitting redial over and over until you got through?

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To answer your earlier question about contacting your state representative: Go to leg.wa.gov and look up your district representatives. Their websites will have a contact form or email address. Explain that you're a constituent facing severe financial hardship due to ESD delays. Be specific about how long you've been waiting and any attempts you've made to resolve the issue. Their constituent services staff often have direct channels to ESD and can help escalate your claim. In your secure message to ESD, specifically ask if your claim is in adjudication and if there's any information they need from you to resolve it. Sometimes claims stall because they're waiting for something specific but haven't clearly communicated that to you.

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Darren Brooks

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Thank you! I just looked up my representatives and sent emails to both of them explaining my situation. I also sent another secure message to ESD asking specifically about adjudication. Fingers crossed something works!

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this happened to my cousin for like 2 months and it turned out his old boss was disputing the claim saying he quit instead of being laid off. u might wanna check if thats happening with u too

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Darren Brooks

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That's concerning. How would I find out if my employer is disputing the claim? There's nothing in my online account that mentions any disputes.

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Rosie Harper

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you have to talk to an actual human at ESD to see if there's an employer dispute. theres no way to see that in the portal which is DUMB

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Kara Yoshida

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YEP THIS is exactly why the system is GARBAGE!!! They don't tell you ANYTHING about why you're stuck in pending. Just leave you hanging with no information. I found out 6 weeks in that my former employer hadn't responded to ESD's request for information. SIX WEEKS and they couldn't bother to tell me that was why I was waiting!?

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Demi Hall

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Just wanted to update - I called my state rep after getting nowhere with regular ESD channels, and their constituent services person actually helped. Got a call from ESD 3 days later and they had a specialist review my claim. Found out it was stuck because of a system flag that incorrectly identified my separation reason. Got approved the next day with all back payments. Might be worth trying if you're still stuck.

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Darren Brooks

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This gives me hope! I've emailed both my state reps but haven't heard back yet. Did you call or email them? I wonder if calling would be faster.

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Demi Hall

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I called first and then they had me send details by email. Definitely try calling - they were super helpful and understood how urgent unemployment issues are.

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Quick update on timelines based on what I'm hearing from other claimants: ESD is currently taking about 6-8 weeks to process claims that require adjudication. If your claim is straightforward with no issues, it should be faster (2-3 weeks). However, about 60% of new claims end up needing some form of adjudication. If you hit the 8-week mark with no resolution, that's when I'd recommend escalating through your state representative as others have suggested. In the meantime, make absolutely sure you're completing your weekly claims and any job search activities required.

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Darren Brooks

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Thank you for this insight. I'm approaching the 8-week mark so I'll definitely follow up with my representatives if I don't see movement this week. I've been doing my job search activities and keeping detailed records just in case they ask for verification.

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