Adjudication taking 5+ weeks - no ESD benefits yet! Normal or should I worry?
I filed my unemployment claim on January 12th, 2025 after getting laid off from my construction job. My weekly claims all show as 'pending' because there's an 'adjudication in process' message that hasn't changed for FIVE WEEKS now. I haven't received a single payment yet and my savings are almost gone. My eServices dashboard doesn't show any issues that need attention, and I've certified correctly every week. I've tried calling ESD at least 20 times but always get disconnected or told the wait is 'over 4 hours.' Is this timeframe normal? Anyone know how to actually get through to a human? I'm about to miss rent payment and getting desperate.
27 comments


Zoe Papadopoulos
yep pretty normal these days - mine took 7 weeks in adjudication last fall. theres literally nothing u can do but wait. esd is a total mess
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Aiden O'Connor
•7 weeks?? That's insane! Did you ever find out what was causing the delay in your case? I just don't understand why they'd leave people hanging this long with zero income.
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Jamal Brown
While adjudication delays are unfortunately common right now, 5+ weeks is definitely on the longer side. There's likely an issue with your claim that needs investigation - perhaps your employer contested it, there's a question about your job separation reason, or they need to verify your identity further. You need to keep trying to reach ESD. Best times to call are Tuesday-Thursday right when they open at 8am. Also, send a secure message through your eServices account specifically asking about the adjudication issue.
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Aiden O'Connor
•Thanks for this info. I've sent 3 secure messages already with no response. My employer definitely shouldn't be contesting - it was a documented layoff due to project completion. I'll try the early morning call strategy tomorrow.
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Fatima Al-Rashid
I was stuck in adjudication for almost 6 weeks last month!! It was a NIGHTMARE. Turns out they needed some additional documentation about why I left my previous job but NEVER TOLD ME. I only found out after finally reaching someone. Have you checked your "Decision Status" tab? Sometimes there are letters there explaining what's needed, but they don't notify you when they upload them.
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Aiden O'Connor
•Just checked the Decision Status tab and there's nothing there! No alerts, no documents, nothing but "adjudication in process" since January 17th. It's so frustrating not knowing what might be holding things up.
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Giovanni Rossi
This happened to me too! It's because ESD is understaffed and they prioritize new claims over issues with existing ones. The only reason mine finally got resolved was because I contacted my state representative's office. They have special channels to inquire about unemployment cases. Worth a try if you're desperate!
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Aiden O'Connor
•I hadn't thought about contacting my state rep. That's a great idea - I'll look up their contact info tonight. At this point I'm willing to try anything!
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Aaliyah Jackson
Have you heard of Claimyr? I was in the exact same situation last month - stuck in adjudication for weeks with no way to reach anyone at ESD. I used Claimyr.com and they got me connected to an ESD agent in about 25 minutes when I had been trying for weeks on my own. The agent was able to see exactly what was holding up my claim and resolved it that same day. They have a video demo of how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Seriously, it saved me so much stress and I got my benefits the following week.
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Aiden O'Connor
•This sounds too good to be true... they actually get you through to a real person? I'll check out that video. At this point I just need someone at ESD to look at my claim and tell me what's happening.
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Aaliyah Jackson
•Yes, it gets you through to actual ESD agents. They basically navigate the phone system for you and wait in the queue, then call you when they reach an agent. The video explains it better than I can. I was skeptical too but it worked for me when nothing else did.
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KylieRose
ESD IS THE WORST!!! I waited 9 WEEKS for my adjudication last year!!!!!! Every week they said they'd get to it "soon" and they NEVER did. I filed a complaint with the state ombudsman and magically my claim was resolved THREE DAYS LATER. Coincidence??? I THINK NOT!!! The system is designed to make people give up!!
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Jamal Brown
•While I understand your frustration, the system isn't designed to make people give up. ESD is just severely understaffed and working through a backlog. That said, filing a complaint with the ombudsman is a legitimate strategy when you've been waiting an unreasonable amount of time.
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Miguel Hernández
my friend just went thru this last month. he said the key is checking ur account every day for new notices. sometimes they need info but the email notifications dont work. he finally got paid for 8 weeks all at once. hang in there
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Aiden O'Connor
•I've been checking my account multiple times daily and there's never anything new. It just sits there with the same status. But good to know they might eventually pay everything in a lump sum - that would be such a relief!
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Jamal Brown
One important thing to keep in mind - make absolutely sure you're completing your three job search activities every week and documenting them properly, even while in adjudication. When your claim finally processes, they'll review your job search history and could deny benefits for any weeks where you didn't meet the requirements, even if the delay was on their end.
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Aiden O'Connor
•Yes, I've been super careful about that! I actually do 4-5 activities each week just to be safe, and I keep detailed notes about each one. But thank you for the reminder - I'd hate to finally get through adjudication only to have weeks denied for job search issues.
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Aaliyah Jackson
UPDATE: Just wanted to share that I used Claimyr this morning and got through to ESD in about 30 minutes. Turns out there was a flag on my account because my employer reported a slightly different last day of work than what I entered (February 1st vs January 31st). The agent was able to fix it right away and said my benefits should start processing within 48 hours. Such a relief to finally know what was happening! Thanks everyone for your advice.
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Fatima Al-Rashid
•That's great news! It's amazing how something that small can hold up your entire claim for over a month. Let us know when you actually receive payment - I'm curious how quickly it comes through after they resolve the issue.
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Aiden O'Connor
•That's fantastic! And wow, over a single day's difference? The system seems so unforgiving of tiny discrepancies. I really appreciate you updating us!
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Luca Esposito
I'm dealing with something similar right now - filed my claim in early February and it's been stuck in adjudication for 3 weeks already. Reading through all these responses is both helpful and terrifying! It sounds like there's no rhyme or reason to how long these things take. I'm going to try the Claimyr service that @Aaliyah Jackson mentioned since calling ESD directly seems impossible. Has anyone else had success with contacting their state representative's office like @Giovanni Rossi suggested? I'm in King County if that matters for who to contact.
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Aliyah Debovski
•@Luca Esposito I contacted my state rep s'office about 2 weeks ago and they were actually really helpful! For King County, you ll'want to reach out to your specific district representative - you can find yours by entering your address on the Washington State Legislature website. They have constituent services staff who specifically handle issues with state agencies like ESD. They can t'guarantee results but they do have direct contacts at ESD and can inquire about your case status. It s'worth trying alongside the Claimyr option. The more avenues you pursue, the better your chances of getting through this mess!
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Avery Davis
I'm going through the exact same thing right now - filed in late January and been stuck in adjudication for 4 weeks with zero communication from ESD. It's absolutely maddening! Reading everyone's experiences here makes me feel less alone but also more frustrated that this is such a widespread problem. @Aaliyah Jackson thanks for sharing your Claimyr success story - I'm definitely going to try that tomorrow morning. And @Giovanni Rossi I'm also going to look up my state rep's contact info tonight. It's ridiculous that we have to jump through all these hoops just to get basic information about our own claims, but I'm willing to try anything at this point. Has anyone had luck with the secure messaging system or is that just a black hole too?
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Sebastian Scott
•@Avery Davis In my experience, the secure messaging system is pretty much a black hole - I ve'sent multiple messages over the past 5+ weeks with zero responses. It seems like they re'so overwhelmed that they can t'even keep up with the messages, let alone respond to them. I d'definitely recommend trying both Claimyr and contacting your state rep like others have suggested. At least with those options you might actually get through to a real person who can see what s'going on with your claim. The waiting game is brutal when you re'running out of money!
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NebulaNinja
I feel for everyone dealing with this nightmare! I'm currently on week 6 of adjudication hell myself. Filed in mid-January after being laid off from my restaurant job when they closed for renovations. Like many of you, I've tried calling dozens of times with no luck, sent secure messages into the void, and watched my savings disappear while ESD sits on my claim. What's really frustrating is that my case should be straightforward - documented layoff, no disputes, clean work history. But here I am, same as all of you, just waiting and waiting with no end in sight. Thanks to everyone sharing their experiences and solutions. I'm going to try the Claimyr service first thing tomorrow, and if that doesn't work, I'll reach out to my state representative. It's honestly shameful that people are forced to go to these lengths just to get basic unemployment benefits they're entitled to. The system is clearly broken when 5+ week delays are considered "normal." Hang in there everyone - hopefully we'll all get through this soon!
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Mae Bennett
•@NebulaNinja Your situation sounds exactly like mine - straightforward layoff but stuck in limbo anyway. It's honestly ridiculous that we have to become detectives just to figure out what's happening with our own claims. I'm also planning to try Claimyr tomorrow after seeing @Aaliyah Jackson s'success story. The fact that so many of us are dealing with the same issue really shows how broken the system is right now. Keep us posted on how the Claimyr service works out for you - I m'hoping we can all get some movement on our claims soon. This whole experience has been such an eye-opener about how inadequate the safety net really is when people need it most.
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Chloe Robinson
I'm in a very similar boat - filed my claim on January 20th after being laid off from my marketing job, and I'm now going on week 5 of adjudication with absolutely no updates. Like many of you, I've tried calling ESD countless times only to get disconnected or face impossible wait times. The secure messaging system has been completely useless - I've sent 4 messages with zero responses. What's particularly frustrating is that my separation was completely straightforward - company-wide layoffs due to budget cuts, fully documented by HR. Yet here I am, watching my emergency fund drain while ESD sits on what should be a simple approval. After reading through all these responses, I'm definitely going to try the Claimyr service tomorrow morning. @Aaliyah Jackson, thanks for sharing your success story - it gives me hope that there might actually be a way to reach a real person! I'm also going to look into contacting my state representative's office as @Giovanni Rossi suggested. It's absolutely shameful that so many of us are going through the exact same nightmare. The system is clearly overwhelmed and broken when 5+ week delays have become "normal." We shouldn't have to jump through all these hoops just to access benefits we've paid into and are legally entitled to receive. I'll update this thread once I try these solutions - hopefully with good news for everyone still stuck in this adjudication purgatory!
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