10 weeks and ESD claim still 'pending' - normal decision wait time?

OMG 10 WEEKS??? That is NOT normal! When I filed in November it took them 3 weeks to approve my claim. Something is definitely wrong with your claim. You probably got stuck in adjudication hell without them even telling you. Did you check the "Decisions" tab on your eServices account? Sometimes they put issues there without sending you a notice.

mine was stuck for 6 weeks last month. turns out they needed identity verification but never sent me the notice lol. check ur correspondence tab? might be something there they didnt notify u about

Current ESD decision wait times are typically 3-4 weeks for standard unemployment claims. Ten weeks indicates there's likely an issue flagged for adjudication. Common reasons include: employment separation issues, availability concerns, or identity verification problems. Here's what I recommend: 1. Check your "Uploads" section - sometimes required documents aren't properly registered in their system 2. Look at the "Issues" tab to see if there are any pending items 3. Send a secure message through eServices specifically asking what's causing the delay 4. Request a callback by filling out the web form (though response times are currently long) If none of that works, you might need to escalate to your state representative's office. They can often get quicker responses from ESD.

I had something similar happen when I applied last year. Turns out I had accidentally entered my birthdate wrong (typo) and that flagged my whole claim but they never told me!! It sat for like 7-8 weeks before I finally got someone on the phone who fixed it in literally 2 minutes. The problem is GETTING SOMEONE on the phone...

This is unfortunately becoming more common in 2025. ESD has been struggling with staffing issues since the post-pandemic budget cuts. While 10 weeks is definitely longer than the standard wait time, I've seen several cases where claims fall through the cracks without any notification to the claimant. One thing to try that worked for a client of mine: call right when they open at 8:00 AM, but select the employer services option instead of claimant services. They often have shorter wait times, and once you get a person, they can usually transfer you to the right department. It's not the "proper" way, but when you're at 10 weeks with no movement, sometimes you need to try alternative approaches. Also, document everything - dates you called, messages you sent, etc. If you end up needing to appeal or request backpay, this documentation will be crucial.

i dont mean 2 hijack ur thread but has anyone else noticed the esd website acting weird lately?? mine keeps logging me out when im trying to file my weekly claim. but ya 10 weeks is crazy long bro. hope u get it figured out

Any update?? Did you manage to get through to someone? I'm invested in your story now lol. 10 weeks with no income is CRIMINAL!!

Great news that you were able to connect with an agent! This is exactly the type of situation that requires direct communication. When employers contest claims, it automatically triggers adjudication, but you should always receive notification. The fact that you didn't points to a communication breakdown in their system. For anyone else reading this thread with similar issues: always ensure your contact information is up-to-date in both your SAW account and ESD profile, check your spam folder regularly, and be persistent with follow-ups every 2-3 weeks if your claim seems stalled. The system isn't perfect, but staying proactive can help prevent these extended delays.