Weekly claims keep getting disqualified with no explanation from ESD - no way to appeal!

This happened to me last month. Turns out there was an identity verification issue they never bothered to tell me about. Check your spam folder first for any emails from ESD. Then log into your SAW account (not just eServices) and see if there are any action items there. Sometimes the main ESD portal doesn't show everything. If that doesn't work, try sending a secure message through the portal specifically asking why your claims are being disqualified despite having an eligibility determination.

did u check the "disqualification" tab? sometimes its hidden under decisions but u have to click thru a couple screens to find it. my cousin had this happen and turned out he answered a question wrong on his weekly claim about being available for work or something. u might need to go back and look at exactly how u answered each question

This sounds like a technical glitch in their system. I've seen this happen when there's a mismatch between what their eligibility system determined and what their payment system is doing. Here's what I recommend: 1. Continue filing your weekly claims correctly while you resolve this 2. Request a formal determination letter regarding your disqualifications by sending a secure message specifically asking for this 3. Contact your state representative or senator - they can often get ESD to look at problems faster 4. If you have a WorkSource office nearby, go in person and ask them to check what's happening with your claim (they have limited access but can sometimes see more than you can) If your eligibility determination was positive and you're meeting all requirements, they legally must provide a written explanation for any disqualifications, which you can then appeal.

the ESD system is completley BROKEN! this happened to me for 8 WEEKS and i was aboutt to be EVICTED becase no one would tell me why I wasnt getting paid. They approved me then kept marking my weeks as disqualified with NO REASON!!!! Its criminal what theyre doing to people who need help!!!

Have you tried using Claimyr to reach ESD? I was in a similar situation last month - approved but claims getting disqualified with no explanation. After weeks of failed calling attempts, I used Claimyr (claimyr.com) and got through to an ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent was able to see that there was a flag on my account from an employer response that wasn't showing up in my portal. They removed the flag and processed my backpay for all the disqualified weeks. Seems like these "invisible" issues are happening to a lot of people recently.

this happened to my roomate too! he had to keep filing even tho they kept rejecting him and eventually they fixed it and gave him all the back pay. something about their computers not talking to each other right.

Could be an availability issue. When you file weekly claims, are you saying you're available for full-time work every day? I've seen cases where people have restrictions (like only available certain hours or days) and don't realize that's affecting their eligibility. Even if you're looking for part-time work, you generally need to be available for full-time work to qualify for benefits unless you have a special circumstance that ESD has approved. Also, check if there's any earnings you may have forgotten to report, even small amounts can cause issues if not reported correctly.

After reading your responses, I think your best bet is to get on the phone with an actual agent. They can see things in their system that don't show up in the portal. And since you've already sent multiple secure messages without response, calling is really your only option. I'd try early morning (right when they open) or try the Claimyr service mentioned above. Please update us when you figure out what's going on - this data point might help others facing similar issues.

UPDATE: Finally got through to ESD this morning! Turns out there was a flag on my account because my former employer contested my eligibility (even though I was laid off). The weird thing is this wasn't showing ANYWHERE in my online account. The agent removed the flag, approved all my weeks, and said I should receive payment for everything within 48 hours. She also added a note so my future weekly claims shouldn't have this problem. What a relief!