Stuck in ESD adjudication for 3 months while showing as disqualified - can't reach anyone!

Your situation is unfortunately pretty common right now. ESD adjudication is taking much longer than the 3-4 weeks they claim - I've seen many cases taking 2-3 months in 2025. The fact that it shows 'disqualified' while still in adjudication is actually normal (though confusing). It means they haven't made a final decision yet. The system defaults to disqualified until they complete the review. What's likely happening is they're investigating something about your claim that needs verification - possibly your job separation reason, identity verification, or work history. Keep filing your weekly claims! If they eventually approve you, you'll get all those weeks paid retroactively.

omg same boat!!! been in 'adjadication' since feb 1st and cant get anyone on phone either. its ridiculous how they expect us to survive with no income for months??? like do they think our bills just stop???

I was stuck in adjudication for 2 months with the same 'disqualified' status showing. Calling ESD was completely useless - I'd get disconnected after waiting on hold for hours. What finally worked for me was using Claimyr to get through to an agent. It basically keeps dialing for you until it gets through their phone system, then connects you. Cost me a bit but was totally worth it to finally get answers. Their site is claimyr.com and they have a demo video at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 showing how it works. The agent I spoke with found that my employer had contested my claim but never submitted documentation, which was holding everything up.

DONT WASTE YOUR TIME CALLING!!! The whole system is BROKEN and those ESD people dont even answer phones anymore!!! My cousin works for the state (not ESD) and she said they are MONTHS behind on claims! Just file an appeal even though youre in adjudication - that will force them to look at your claim faster!!! Thats what I did and got paid in 2 weeks after waiting 3 months in stupid adjudication!!!

have u tried emailing ur state rep? that worked 4 me last yr when i was stuck in review 4ever. they have ppl who can contact esd directly

To answer your question about wait times after using Claimyr - once I got connected to an actual ESD agent, I only waited about 5 minutes. The agent explained that my claim had a flag on it because my former employer contested it claiming I quit (I didn't - they eliminated my position). The agent was able to see exactly where my claim was stuck and told me what documents I needed to submit to move it forward. Without that call, I might still be waiting.

Adjudication is taking way longer than usual these days. I finally got through to ESD last week after trying for almost a month, and the agent told me they're dealing with a 250% increase in claims plus they implemented a new fraud detection system that's flagging more claims for review. My advice based on what worked for me: 1. Keep filing your weekly claims no matter what 2. Check your ESD online account dashboard daily for any new messages or tasks 3. Look for a section called 'Upload Documents' and see if they're requesting anything 4. Check your spam folder for emails from ESD 5. If you've uploaded any identity documents, call the ESD identity verification line (different from the main line) early morning right when they open The disqualified status with pending adjudication just means they haven't made a decision yet. If they eventually approve you, you'll get backpay for all those weeks.

The identity verification line is 833-572-8400, which is different from the main ESD claims center. Call exactly at 8:00 AM when they open for the best chance of getting through. Regarding your situation, I'd recommend also checking if your employer has contested your claim. Since you mentioned it was a construction job shutdown, there could be confusion if it was a temporary layoff vs. permanent separation. This often triggers adjudication. The other commenters are correct that 'disqualified' is the default status during adjudication - it doesn't mean you've been permanently disqualified. Keep filing weekly claims and if approved, you'll receive all back payments. For the record, current ESD statistics show adjudication is taking an average of 10-12 weeks in 2025, so your experience is unfortunately within the current expected timeframe.

did u check ur account messages?? sometimes they need info but dont tell u!! i was waiting forever then found out they needed paystubs from my last job!!

After reading through this thread, I think your best options are: 1. Try the identity verification line that was shared (833-572-8400) first thing in the morning 2. Reach out to your state representative as suggested 3. Consider a service like Claimyr if the first two options don't work One other thing to check - log into your SAW (SecureAccess Washington) account, then go to eServices, and look specifically for any alerts or tasks in the 'Decision Status' section. Sometimes requirements get buried in there. Also, under 'Upload Documents,' there might be document requests even if you didn't receive a notification. ESD's notification system has been notoriously unreliable in 2025.