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Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I wanted to follow up on my earlier comment about WorkSource escalation. When you go to WorkSource, you need to specifically ask for an "UI Liaison" or "ESD Specialist" - not all WorkSource staff have the same level of access to ESD systems. These specialists have direct channels to the adjudication teams. Make sure to bring all your claim information, including your claim ID number and a list of all documents you've already submitted. This approach helped me get my claim unstuck after weeks of frustration.
This is incredibly helpful - thank you! I'm going to my local WorkSource tomorrow and will specifically ask for the UI Liaison. I'll update here if I get any results.
Any update on your situation? Did you try any of these approaches yet? I'm curious which route worked for you since I know several people in similar situations right now.
So I've tried a few things from the advice here. I went to WorkSource and asked for the UI Liaison like someone suggested. They actually had me talk to someone who seemed more knowledgeable. They submitted some kind of internal ticket for me. I also emailed my state rep yesterday but haven't heard back yet. I'm going to try Claimyr tomorrow if I still don't get anywhere. Will definitely update once something works!
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One other thing to know - once your bonding claim is approved, you'll need to file weekly claims just like with unemployment. Many people miss this step and wonder why their payments stopped. The system doesn't make this clear at all, but you need to log in each week to certify you're still on leave. The website to file weekly claims is different from where you submitted your initial application.
Wait really?? I didn't know this. Where do you go to file the weekly claims? Is it through the SecureAccess Washington portal or somewhere else?
Yes, you log into your PFML account through SecureAccess Washington, then look for the section that says "File a weekly claim." You'll need to do this every week during your approved leave period. You'll answer questions confirming you were on leave that week and not working. If you miss a week, you can file for past weeks, but it's easier to just stay on top of it once your claim is approved.
OK GREAT NEWS! I just checked my account and they expedited my claim! It shows as approved now with payment scheduled for tomorrow. HUGE relief. Thanks everyone for the help and support through this nightmare process!
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Just a quick update - I checked with a colleague who specializes in overpayment issues, and she confirmed that ESD is currently taking about 3-4 weeks to process refunds after waiver approvals. The small $83 deposit is likely what they call a \
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btw when i finally got my refund they included interest!!! not much like $180 on my $7k but better than nothing i guess. just thought ud want to know
Well that's something at least! Though at this point I'd gladly give up any interest just to get the principal back ASAP. Thanks for letting me know though.
UPDATE: I wanted to let everyone know I finally made progress! I used Claimyr this morning and actually got through to a real person at ESD in about 15 minutes. The claims specialist confirmed my refund was still just sitting in the review queue with no action. She flagged it for hardship review after I explained my situation with rent and submitted the hardship form. She said I should hear something within 2-3 weeks now instead of months. HUGE relief! Will update again when/if I actually get the money. Thank you all for the advice!
That's excellent news! The hardship review process definitely helps speed things up. Just make sure to check your eServices account daily for any requests for additional information - they sometimes need more documentation during the expedited review, and missing those requests can delay things further. Fingers crossed you get your money soon!
CosmicCaptain
Great news! Make sure to set a calendar reminder for 5 weeks from now to follow up if you haven't received the refund by then. In my experience, a gentle follow-up call can help move things along if it gets stuck in processing.
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Emma Davis
nice!! glad u got some answers finally :
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