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Has anyone used ESD's Unemployment Law Project for claim appeals? Worth it?

I just got hit with a disqualification letter saying I quit my job without good cause, but that's not what happened at all. My manager basically told me I had to work 60+ hour weeks or leave, and when I couldn't do it because of my health condition, they treated it like I quit. Now ESD is asking me to pay back $4,800! I'm thinking about contacting the Unemployment Law Project since they offer free legal help, but I'm worried they'll be overbooked or not that helpful. Has anyone here actually used them for an appeal? Did they actually help your case or was it a waste of time? My appeal deadline is in 2 weeks and I'm freaking out about handling this alone.

I used the Unemployment Law Project last year for my appeal and they were incredibly helpful. They assigned me an attorney who helped prepare my case, reviewed all my documentation, and even represented me at the hearing. I was facing a $6,200 overpayment for allegedly turning down suitable work (which wasn't true). With their help, I won my appeal and didn't have to pay anything back. They're definitely busy, so call them ASAP. Their intake process took about 3 days for me before an attorney was assigned. They'll want copies of your disqualification letter and any documentation showing why you left your job. Medical documentation will be particularly important in your case.

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Thank you so much! Did you get through to them right away when you called? I've been trying their number all morning and it keeps going to voicemail.

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Mei Wong

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theyr not that great tbh... my cousin used them and still lost his appeal. said the lawyer seemed rushed and didnt really fight for him. but maybe he just got a bad one idk

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Liam Fitzgerald

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It probably depends on which attorney you get and how strong your case is. The ULP handles thousands of cases every year, so results will vary. What was your cousin's case about? Some situations are harder to win than others regardless of representation.

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PixelWarrior

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I TRIED TO USE THEM!! Called for TWO WEEKS and left messages! No one EVER called back!! By the time I gave up, my appeal deadline had passed and I was SCREWED!! Had to pay back $3700 all because they couldn't be bothered to return my calls. The whole system is rigged against us!!!!

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Amara Adebayo

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Same thing happened to me initially. The trick is to call right when they open at 9am. I finally got through that way after trying for days.

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Liam Fitzgerald

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The ULP is generally very helpful, but they're also chronically understaffed and overbooked. They prioritize cases based on merit and timing. Here's what I suggest: 1. Don't just call - also submit their online intake form on their website 2. In your message, clearly explain your deadline (2 weeks) and briefly outline why you believe you have good cause (health condition, unreasonable demands) 3. While waiting to hear back, file your appeal anyway! Don't miss the deadline waiting for ULP 4. Gather medical documentation of your health condition 5. Get any written communication from your employer about the increased hours Your case sounds like one they'd be interested in taking because health conditions that prevent you from working the demanded hours can qualify as good cause for leaving employment.

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This is really helpful advice. I'll definitely file the appeal right away while trying to get their help. Do you know if I should include all my medical documentation with the initial appeal or wait for the hearing?

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Giovanni Rossi

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I couldn't get through to ULP for days and was getting desperate with my appeal deadline coming up. I ended up using Claimyr (claimyr.com) to connect with an ESD agent directly. They got me through to ESD in about 20 minutes when I'd been trying for days. The ESD agent helped me understand exactly what documentation I needed for my appeal while I waited to hear back from ULP. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I eventually did get help from ULP too, but being able to talk to an actual ESD person first was super helpful in preparing my case.

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Thanks for the suggestion! I'll check out that service if I can't get through soon. Did the ESD agent actually give you helpful advice about your appeal or just general information?

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my friend is a lawyer (not unemployment but still) and she says that medical reason for not being able to work the hours they demand is usually good cause! make sure u have doctor notes or something showing your condition though. ULP might help but dont wait for them. file ur appeal now and say you cant work 60 hrs because of medical reasons

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Liam Fitzgerald

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This is correct. Under WAC 192-150-055, a medical condition that prevents you from working the hours demanded can constitute good cause, but you need documentation. You should mention this specific legal code in your appeal.

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One more thing I forgot to mention - if you can't get through to ULP, there are also some helpful resources on WorkSource's website with templates for appeal letters. Not as good as having an attorney, but it's better than nothing if you're running out of time. Also, be sure to request a copy of your ESD file immediately so you can see what your employer claimed about your separation.

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I didn't even know I could request my file! How do I do that? Do I have to use the online message system or is there a specific form?

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Amara Adebayo

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i had a kinda similar situation last year. my boss kept scheduling me for shifts i told him i couldn't work because of my kids and then marked me as a no-show. when i got fired esd denied my claim saying misconduct. the ULP helped me and we won! but it took like 3 weeks to get help from them so definitely file your appeal now like others said

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PixelWarrior

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You got LUCKY! I've heard WAY more stories about people losing than winning, even with ULP help! The system is designed to make us FAIL!

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Liam Fitzgerald

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To answer your follow-up question about documentation: You should submit essential documentation with your initial appeal letter, but you can submit additional evidence up until the hearing date. The most critical documents to include immediately are: 1. Medical documentation showing your condition exists and limits your working hours 2. Any communication with your employer about your limitations 3. Any written evidence of them demanding 60+ hour weeks When requesting your ESD file, call the Office of Administrative Hearings at 800-366-0955 and request all documents related to your claim. This will show you exactly what your employer told ESD about why you left.

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Thank you! I have emails from my doctor that I sent to my manager explaining my condition, and I have the work schedules showing the increased hours. I'll make sure to include all of that with my appeal.

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Mei Wong

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if ULP doesnt work out dont give up... my moms friend represented herself and won her case! she just prepared really well and had all her evidence organized. but ya try ULP first for sure

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One last recommendation - regardless of whether you get ULP help or not, be very careful about how you phrase things in your appeal and hearing. Never say you "quit" - always say your employer gave you an impossible choice that effectively terminated your employment. And focus on the medical condition as the primary reason you couldn't meet their new demands. This framing makes a big difference in how judges interpret your case.

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That's really important advice, thank you! I've been saying I quit because I couldn't work those hours, but I'll change how I talk about it now.

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