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btw make sure u keep filing ur weekly claims during all this waiting or you'll have to start all over again
I went through this exact thing in February! The 2-day wait is just bureaucratic procedure. After that, they'll escalate your claim, but don't sit back and wait! I kept following up every 3 days with both the Governor's office AND my state representative. Eventually my rep's office assigned me a caseworker who had direct contacts at ESD. My claim was fixed 9 days after initial contact with the Governor's office, but I honestly think it was my state rep who made it happen faster. One thing to keep in mind: the escalation just gets someone to look at your claim sooner, it doesn't guarantee approval. Whatever issue put you in adjudication still needs to be resolved. Make sure you've uploaded all requested documents to your ESD account!
That's a really good point about contacting my state rep too! I hadn't thought of that. And I've definitely uploaded everything they asked for (employment verification, ID docs, etc.) so hopefully once someone actually LOOKS at my claim it will be approved quickly. Thanks for sharing your experience!
mine took 7 weeks back in november and i have a straightford claim!!! it's all about how backed up they are honestly. some weeks they process faster and sometimes slower. just keep filing your weekly claims and eventually it will process. sucks but thats how it is with esd
One additional piece of advice - if you've been in adjudication for more than 6 weeks, you should contact the Office of the Unemployment Insurance Ombuds. They can often help get things moving if your claim has exceeded the standard timeframe. Their contact form is on the ESD website under 'Customer Service'. Also, document every attempt to contact ESD (date, time, who you spoke with if anyone). This can be helpful if you need to escalate your case later.
I hadn't heard about the Ombuds office before. I'll definitely keep them in mind if this stretches beyond 6 weeks. I appreciate all the helpful advice from everyone. It's still frustrating to be looking at such a long wait, but at least I have a better understanding of the process now and some options to try. I'll update this thread if anything changes with my claim status.
One more thing to know: when you do get through to ESD, ask about setting up a formal repayment plan instead of having them deduct from your benefits. Sometimes they'll let you make smaller payments after your claim ends, which gives you the full benefit amount now when you need it most. Make sure to get any agreement in writing through your eServices account.
UPDATE: Finally got through to someone at ESD this morning! They agreed to reduce the weekly recovery amount to $75 instead of $227. Not ideal but MUCH better than what I was left with before. They said I should see the change on next week's payment. For anyone else dealing with this, definitely call and explain your financial situation - they can adjust it!
My sister works at a WorkSource office (not ESD directly but they work with them) and she says they've been super backed up lately because of some seasonal construction layoffs. She mentioned something about their system doing maintenance overnight too, so maybe filing at midnight actually puts you at the back of the line for the next day's processing?
UPDATE: My claim finally moved from "processing" to "pending" this morning! So it took about 3 days total. I also got a notice that I need to complete an identity verification interview, which is scheduled for next week. Thanks everyone for the advice and help!
Great news! For the identity verification interview, make sure you have your driver's license/ID, social security card, and at least one recent pay stub ready. They'll likely ask you to confirm details about your previous employers and wages too. If you prepared all this in advance, these interviews usually only take about 15 minutes.
Lucy Lam
UPDATE: I was able to get through to ESD this morning using the Claimyr service someone mentioned above, and wanted to share what I learned since I had a similar issue last month. \n\nThere's a known glitch in their system where an approved claim can still show weekly certifications as \
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Jayden Hill
Thank you SO MUCH for this information! This sounds exactly like what's happening with my claim. I'll definitely be specific about the approval letter and ongoing disqualifications when I call. Really appreciate you coming back to update with what you learned!
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