Governor's office claim acceleration - what's the 2 day wait mean?
Totally confused here! I've been struggling with my ESD claim for weeks and finally reached out to the Governor's office for help. The person I spoke with told me they 'would need to wait two days before they could accelerate my claim.' I have no idea what this means? Like do they have some special power to push claims through faster? And how much extra time will this take AFTER the two days? My rent is due next week and I'm freaking out. Has anyone else had the Governor's office intervene with their claim? Did it actually help speed things up?
16 comments


Tyrone Hill
Yes, contacting the Governor's office can sometimes help with stalled unemployment claims. What they're telling you is that ESD has a standard protocol where they give the original department 48 hours to resolve your issue before an escalation happens. After those two days, if there's been no movement, the Governor's office can flag your claim for expedited review. In my experience helping clients, this usually results in action within 3-5 business days after the escalation occurs.
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Anderson Prospero
•Thank you so much!! That actually makes sense. So basically after the 2 days, they'll put some kind of special flag on my claim? Will someone call me, or do I need to follow up with them again?
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Toot-n-Mighty
i did this last year it took like 8 days total from when i called them. they dont actually do anything for 2 days then they send ur info to some special team
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Anderson Prospero
•8 days?? Ugh, that's better than where I am now (5 weeks with no movement), but still so long when bills are due. Did they end up approving your claim?
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Lena Kowalski
The Governor's office intervention can be hit or miss honestly. I've seen cases resolved in 3 days after the 2-day waiting period, and others that still took 2+ weeks. It depends on what's holding up your claim specifically. What status is your claim currently showing? Is it in adjudication, pending issue resolution, or something else? That makes a big difference in how effective the acceleration will be.
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Anderson Prospero
•It's been in adjudication for FIVE WEEKS! The ESD website just says "adjudication in progress" with literally zero other details. I've called like 30 times and can never get through to an actual human. That's why I finally contacted the Governor's office out of desperation.
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DeShawn Washington
NOBODY AT ESD ACTUALLY DOES ANYTHING!!!! I contacted the governor's office THREE TIMES and they kept giving me the runaround with these "wait periods" and "escalations" and NOTHING EVER HAPPENED. Five months of waiting for my benefits and I finally just gave up and took a minimum wage job because my family was about to be homeless. The whole system is designed to make you give up.
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Lena Kowalski
•I'm really sorry that happened to you. While the system definitely has major problems, I've seen the Governor's office route work for many people. It's not perfect, but it's often better than just waiting in the regular queue. Each claim situation is different too - some issues are more complex than others.
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Mei-Ling Chen
when I was waiting for them to fix my claim i tried everything!! governor, legislators, even local news lol. what finally worked was using claimyr.com to get through to an actual ESD agent. they have a system that calls for you and gets you in line with an agent. cost me a few bucks but saved weeks of waiting. they have a demo video here too https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 good luck!
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Anderson Prospero
•OMG I've never heard of this! I'm definitely looking into it. At this point I'd pay anything to just talk to a real person at ESD. Did they help resolve your issue right away when you finally got through?
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Sofía Rodríguez
Based on my experience working with unemployment claims, here's what's happening: The Governor's office constituent services team has a formal agreement with ESD. They must give ESD 48 hours to review and potentially resolve your issue through normal channels before they can apply a formal acceleration tag to your claim. After that two-day period, they'll submit an official escalation which places your claim in a priority review queue. Timeline expectations: - Initial 2-day waiting period (required by protocol) - 1-2 days for the escalation to be processed and assigned - 3-7 days for actual review and resolution So realistically, you're looking at 6-11 business days from your initial contact with the Governor's office. I'd recommend following up with them after the 2-day period to confirm they've submitted the escalation.
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Anderson Prospero
•This is incredibly helpful - thank you! I'll definitely call them after the 2 days to make sure they did the escalation thing. Do you know if there's anything specific I should say when I call back?
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Toot-n-Mighty
btw make sure u keep filing ur weekly claims during all this waiting or you'll have to start all over again
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Anderson Prospero
•Yes! I've been super careful about that - filing every Sunday morning first thing. Thanks for the reminder though!
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Aiden O'Connor
I went through this exact thing in February! The 2-day wait is just bureaucratic procedure. After that, they'll escalate your claim, but don't sit back and wait! I kept following up every 3 days with both the Governor's office AND my state representative. Eventually my rep's office assigned me a caseworker who had direct contacts at ESD. My claim was fixed 9 days after initial contact with the Governor's office, but I honestly think it was my state rep who made it happen faster. One thing to keep in mind: the escalation just gets someone to look at your claim sooner, it doesn't guarantee approval. Whatever issue put you in adjudication still needs to be resolved. Make sure you've uploaded all requested documents to your ESD account!
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Anderson Prospero
•That's a really good point about contacting my state rep too! I hadn't thought of that. And I've definitely uploaded everything they asked for (employment verification, ID docs, etc.) so hopefully once someone actually LOOKS at my claim it will be approved quickly. Thanks for sharing your experience!
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