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When does escalating to governor's office help with stuck ESD adjudication?

Ugh, I'm literally at my wit's end with this ESD nightmare. My claim has been stuck in adjudication for over 6 weeks now with ZERO movement. My savings are basically gone, and my landlord is getting impatient despite me explaining the situation. I finally got desperate enough to contact the governor's office yesterday through their constituent services form, but now I'm wondering if that was just a waste of time too. Has anyone actually had success getting their claim unstuck by escalating to the governor's office? If so, how long did it take to see results after you submitted the escalation? The ESD phone lines are completely useless - either busy signals or disconnections after waiting forever. I'm starting to think nobody actually works there! Any experiences or advice would be deeply appreciated because I'm seriously losing sleep over this.

ThunderBolt7

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I went through something similar back in January. My claim was in adjudication for almost 8 weeks before I contacted the governor's office. In my case, it took exactly 9 business days after submitting the escalation form for someone from ESD to call me. The person who called was from their 'special resolution team' and they actually fixed my issue during that call. My payments started processing the next day. Make sure you included all your relevant claim info in your escalation form - claim ID, last 4 of SSN, accurate contact info, etc. They can't help without that information. Also, did you indicate that you're facing financial hardship? That seems to help prioritize cases from what I've heard.

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Zoe Papadakis

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Thank you!! I did include my claim ID and last 4 of my SSN, but I didn't specifically mention financial hardship - I just explained that I was running out of savings. Should I submit another form with more explicit language about the hardship? Or would that just create confusion having two requests?

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Jamal Edwards

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govs office is a waste of time they dont care about regular ppl. i waited 11 weeks in so called "adjudication" and nobody did anything even after i contacted them twice!!! the whole systems broken on purpose so they dont have to pay us our money

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Mei Chen

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While I understand your frustration, I've seen the governor's office escalation work successfully for many claimants. The key is providing complete information and following up appropriately. The timeline varies dramatically depending on the complexity of your specific adjudication issue and current case backlog. Some issues get resolved within days while others might take 2-3 weeks even with escalation.

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Liam O'Sullivan

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I had luck with contacting my state representative instead of the governor's office. My claim was stuck for about 7 weeks, and within 4 days of emailing my rep's office, I got a call from ESD. Worth trying both approaches if you're desperate!

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Zoe Papadakis

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That's actually a really good idea I hadn't considered. I just looked up my district rep and they have a constituent services form too. I'll try that route as well. Did you have to provide any specific documentation to your rep?

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Amara Okonkwo

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After 5 weeks in adjudication and getting nowhere with regular ESD phone lines, I used a service called Claimyr (claimyr.com) that got me connected to an actual ESD agent who could see my file. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent couldn't resolve my adjudication on the spot, but she documented that I had called about the delay and escalated it internally. Three business days later my claim was approved. Might be worth trying before waiting for the governor's office response, since that can sometimes take weeks.

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Giovanni Marino

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is this legit? sounds sketch to have to use a service just to talk to esd

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Amara Okonkwo

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It's definitely legit - they just help you get through the phone system. You still talk directly to regular ESD agents, but without the endless busy signals and hang-ups. After I tried calling on my own for two weeks straight with no success, it was worth it to finally speak to someone who could actually see what was happening with my claim.

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Fatima Al-Sayed

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In my experience with ESD (I've unfortunately had to deal with them several times), the governor's office escalation is most effective when you: 1. Clearly state the financial hardship (be specific - risk of eviction, utilities being shut off, inability to afford medications, etc.) 2. Document ALL previous attempts to contact ESD with dates and outcomes 3. Clearly explain how long you've been waiting (exact dates) 4. Follow up after 5 business days if you don't hear anything Most claims that have been in adjudication for 6+ weeks get attention within 7-10 business days after governor escalation, but I've seen some resolved in as little as 3 days when there was serious financial hardship involved. One thing to note: if your adjudication involves an employer dispute or complex eligibility issue, even the governor's office escalation might not speed things up significantly. Those cases sometimes require the full statutory timeline to resolve.

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Zoe Papadakis

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Thank you for laying this out so clearly. I wasn't as specific about the financial hardship as I could have been. I'm going to follow up with another contact to the governor's office with these details. My adjudication is related to my job separation - my employer is claiming I quit when I was actually laid off due to restructuring. Would that count as an employer dispute that might take longer?

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Fatima Al-Sayed

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Yes, that's definitely an employer dispute case, which typically takes longer because ESD has to gather statements from both sides and make a determination. These are unfortunately some of the most time-consuming adjudications. Make sure you've submitted any documentation you have supporting your claim that it was a layoff (emails, termination letter, etc.) to ESD through your online account. The more evidence on your side, the better.

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Dylan Hughes

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I filed in 2025 and had a similar issue! My claim was under adjudication for FOREVER it seemed. I contactd the governors orifice after about 5 weeks and then waited and waited. Nothing happened for like 2 weeks so I called my state senator's office and BOOM three days later I got a call direct from ESD adudication team. So maybe try both?

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ThunderBolt7

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This matches what I've heard from others - sometimes the state legislators can get faster results than the governor's office. It probably depends on which staff members are handling the cases at any given time.

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Mei Chen

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I work in employment law and regularly help clients with ESD issues. Here's what you should know about escalation timeframes: 1. Standard adjudication currently takes 5-9 weeks on average (up from 3-5 weeks last year) 2. Governor's office escalations typically result in contact within 5-12 business days, with resolution following 1-7 days after contact 3. Legislative escalations (contacting your state rep or senator) sometimes work faster, averaging 3-8 business days for initial contact 4. The nature of your adjudication matters significantly - separation issues like yours typically take longer than other types One important thing that helps: keep filing your weekly claims without interruption during this waiting period. Once adjudication is complete, you'll only receive payment for weeks you've properly claimed, regardless of the decision outcome. If your financial situation is dire, also consider contacting your local WorkSource office directly. They sometimes have connections to emergency assistance programs while you're waiting for unemployment benefits.

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Zoe Papadakis

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Thank you for this detailed breakdown. I've been faithfully filing my weekly claims, so that's covered. I'll definitely reach out to WorkSource too - I hadn't thought of that option. Do you know if having multiple escalations open (governor + state rep) could potentially cause confusion or delay things further?

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Mei Chen

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Multiple escalations won't cause delays - the system is designed to handle this. In fact, it sometimes helps because your case gets flagged from multiple directions. Just be sure to keep detailed notes about who you've contacted and when, so you can reference previous communications if needed. When you contact WorkSource, ask specifically about their Reemployment Services and Emergency Needs programs.

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Amara Okonkwo

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Any updates on your situation? Did the governor's office escalation help? I'm curious because my partner just entered adjudication for a similar employer dispute issue.

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Zoe Papadakis

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Quick update: It's been 5 business days since my governor's office submission and I haven't heard anything yet. I also submitted a request through my state representative's office 3 days ago. Still waiting, but feeling a bit more hopeful based on everyone's feedback here. I'll update when something changes!

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