ESD claim stuck pending for 2 months - governor's office contact needed urgently
I'm literally at my wit's end with this whole ESD nightmare!!! My claim has been stuck in pending status for almost 2 months now with ZERO communication from anyone. I've called the regular ESD number like 50+ times but either get disconnected or told someone will call me back (spoiler alert: NOBODY EVER DOES). I've uploaded all my documents, answered every alert, and done everything they asked. My savings are completely gone and I'm about to miss another rent payment. Someone told me I should contact the governor's office since they can sometimes help push claims through. Does anyone have that number or know if this actually works? I'm desperate at this point and will try ANYTHING. Thanks in advance.
18 comments


Maggie Martinez
Ugh, 2 months is ridiculous! The Governor's Office can be reached at 360-902-4111. You can also try contacting your state representative - they sometimes can help with ESD claims too. I was stuck in adjudication for 6 weeks and my rep's office got things moving within days.
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Zane Gray
THANK YOU!!! I'll try both options first thing tomorrow morning. Did you just call your rep or did you email them? I've never contacted a government official before so I'm not sure what to expect.
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Alejandro Castro
I was in the exact same boat last year - stuck in pending for 10 weeks! What finally worked for me was using Claimyr to get through to an actual ESD agent. It's this service that basically waits on hold for you and then calls you when they get an agent on the line. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. After struggling for months, I got through to someone who fixed my claim in literally 15 minutes. Apparently there was just some minor issue they needed to clear up but nobody had bothered to look at my file.
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Monique Byrd
I second this recommendation. The governor's office might help eventually, but they're dealing with thousands of similar requests. I used Claimyr when my standby status was about to expire and I couldn't get through on the regular line. Got connected to an agent who fixed everything that same day.
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Jackie Martinez
have u tried the technical support number instead of the regular one? sometimes they can transfer u to claims dept faster. also check ur secure message center - sometimes they ask for info there but dont email u about it
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Zane Gray
I didn't know there was a separate technical support number! Do you happen to have it? And yes, I've checked my secure messages about 3 times a day for weeks - nothing there either. It's like my claim just disappeared into a black hole.
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Lia Quinn
Before you start calling the Governor's office, make sure your claim doesn't have any unresolved issues that you can address. Log into your eServices account and check:\n\n1. Pending issues tab - see if there are any items requiring action\n2. Upload documents section - ensure all requested verification is there\n3. Weekly claim status - verify all weeks have been properly filed\n\nThe most common reason for extended pending status is an unresolved identity verification or employer dispute that requires adjudication. If you've already checked all this, then yes, reaching out to the Governor's office or your legislative representative can help escalate your case. Just be prepared to provide your claim ID, the date you applied, and a concise explanation of the steps you've already taken.
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Zane Gray
Thanks for the detailed response. I've checked all those things multiple times. Everything shows as \
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Haley Stokes
The governer's offce won't do anything!! I tried them and they just sent me back to ESD. This system is RIGGED against us regular people. I waited 3 MONTHS and had to THREATEN LEGAL ACTION before they finally processed my claim. It's all about who you know in this corrupt system!!
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Asher Levin
That hasn't been my experience at all. The governor's office helped me resolve my claim issues within two weeks. They assigned my case to a specialist who actually called me back and walked through everything. I think it really depends on the specific circumstances of your claim and possibly which staff member handles your inquiry.
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Serene Snow
I was in the same situation last month! My claim was stuck in pending for 7 weeks and I was getting desperate. I actually had success emailing unemployment.help@esd.wa.gov with
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Zane Gray
Thank you! I'll definitely try that email approach too. Did you just briefly explain your situation in the email or did you include a lot of details? I want to make sure I do this right since I'm running out of options.
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Monique Byrd
One important thing to know is that contacting the governor's office can help, but it's not an instant fix. There's a specific process that happens:\n\n1. Your request gets logged in their constituent services system\n2. It gets assigned to a staff member who handles ESD issues\n3. They send a formal inquiry to ESD's legislative liaison \n4. That liaison then flags your claim for expedited review\n\nThe whole process typically takes 1-2 weeks at minimum. While you're waiting, continue filing your weekly claims without fail, even though they're not being paid yet. Once your main claim is approved, you'll receive all back payments for properly filed weeks. Also, double-check that you don't have any identity verification issues - that's the number one cause of extended pending status in 2025.
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Zane Gray
This is super helpful context, thank you! I'll keep doing my weekly claims (have been all along) and will start the governor's office process with realistic expectations. I'm pretty sure my identity verification is fine since I uploaded my driver's license, passport, and social security card at the beginning, but I'll double check to make sure there's nothing else they need.
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Asher Levin
Have you tried the unemployment Law Project? They offer free legal assistance for people dealing with ESD problems. They might be able to advise you on the best approach or even intervene on your behalf. Their website is unemploymentlawproject.org and I believe they have a helpline as well. Worth looking into alongside the other suggestions here.
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Jackie Martinez
ya the ULP is good! they helped my brother when he got hit with a fake overpayment notice last year. they know all the tricks to get ESD to actually look at ur case
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Lia Quinn
One other thought - check your spam/junk email folders carefully. ESD has been sending some communications from new email domains in 2025 as part of their system upgrade, and many email providers are flagging them as spam. I've seen several cases where claimants missed important adjudication interview notices because they went to spam, which then caused extended delays in processing.
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Zane Gray
That's a great point! I just checked all my spam folders going back three months and unfortunately don't see anything from ESD that I missed. But I'll keep checking daily and also adjust my spam settings to make sure I don't miss anything going forward.
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