ESD claim stuck in payment pending status despite Governor's escalation

OMG the EXACT same thing happened to me in January! My claim was pending for 6 weeks, got the Governor's office involved, got a call promising it would be fixed "right away" and then nothing for another 2 weeks. It's like they have some internal flag that says "this person complained, pretend we're fixing it" but nothing actually happens. Have you checked your ESD account for any messages or alerts? Sometimes they need additional info but don't bother to tell you directly.

This is unfortunately common with the backlog they're dealing with in 2025. Despite what the ESD agent told you, escalations typically take 7-10 business days to process, not same-day. The Governor's office can flag your claim as urgent, but it still goes into an escalation queue. A few things that might help: 1. Check if your MFA (multi-factor authentication) is properly set up - sometimes this causes payment delays 2. Verify your identity verification is complete in your ESD portal 3. Look for any alert icons in your eServices dashboard, even small ones 4. Make sure your direct deposit information is accurate If you've done all that, you might be in adjudication without being notified. That's when a specialist has to review your claim before payment can be released.

the govs office is useless tbh. i filed an escalation with them TWICE last year and nothing happened. esd is just broken. they probably lost ur paperwork or something stupid.

I was in a similar situation in February. What finally worked for me was using Claimyr to get through to an actual ESD agent. I spent weeks trying to call directly and either couldn't get through or got disconnected. With Claimyr (claimyr.com), I got connected to an ESD rep in about 20 minutes. They found my claim was stuck because of a flag from my previous employer that never triggered a notification to me. The agent cleared it on the spot and my payment was processed the next day. You can see how it works in their demo video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Definitely worth it for getting unstuck.

When you finally get through to ESD, ask them specifically if there's an "issue" or "flag" on your claim. Sometimes these don't show up in your online portal but are visible to the agents. Also ask if you're in adjudication - that's a special review process that can add weeks to processing time. If they say yes, ask for the specific issue type and estimated timeframe. Get the agent's name and ID number too - this helps if you need to follow up later.

Jumping in to say that Governor's office escalations ARE effective, but not instant. I waited 4 weeks, did an escalation through the Governor, and then it took exactly 8 business days before my pending issues were cleared. What's frustrating is the lack of transparency - no status updates, no explanations. The system is designed to wear you down. One thing I discovered: if you call ESD directly and say the words "financial hardship" and "eviction risk" when explaining your situation, they sometimes can flag your claim for expedited processing. I know several people who got their claims unstuck within 48 hours using those specific terms. Hang in there - the money will come eventually, but the process is needlessly stressful.

have u cheked ur spam folder? sometimes esd emails go there and theyr asking for more info but u dont see it. happened to me

To answer your question about Claimyr - yes, it worked great for me. I just explained that my claim had been pending for weeks and had supposedly been escalated but nothing changed. The ESD agent I got connected to was able to see everything in the system, including notes from the previous agent who had called me. Turns out they had marked my claim for processing but hadn't actually cleared the flag that was holding it up. The new agent fixed it immediately. I was skeptical too, but after weeks of frustration, it was worth trying something new. Just make sure you have all your claim information ready when they connect you.

I'm in the EXACT same boat right now!!! 6 weeks pending, Governor's office "escalation" 2 weeks ago, called by ESD last Thursday with promises to fix it "immediately" and STILL NOTHING!!! This system is BROKEN. My car payment bounced yesterday and now I'll have late fees on top of everything else. I'm filing a formal complaint with the state auditor's office because this is beyond unacceptable. We need to start making more noise about this systematic failure.

UPDATE: My claim that was pending for 5 weeks finally got resolved today! Here's what worked: I called my state representative's office (not the Governor) and explained the situation. Their constituent services person made a call directly to their ESD liaison (apparently each rep has one), and my claim was processed within 24 hours. Might be worth trying if the Governor's office route isn't working fast enough. Good luck!