Called governor's office about ESD delays - still no movement on my claim

I tried governor's office too last month. They told me someone would call within 48 hrs. Took 9 days! But they actually did eventually call and fixed my standby issue. Hang in there

The Governor's Office route can work, but here's what's happening behind the scenes: Your request gets forwarded to the ESD Constituent Services team, not regular claims agents. They triage based on urgency, and unfortunately, they're backlogged too. When they told you "end of the week," that was their target, but they're juggling hundreds of similar urgent requests. A few suggestions: 1. Call back Monday morning and specifically mention the eviction threat - that should bump you up in priority 2. Ask your landlord for documentation of the eviction warning - this helps prove your hardship case 3. Make sure your phone accepts calls from unknown/blocked numbers (ESD often shows up this way) 4. Check your eServices messages daily - sometimes they respond there first If you've already been waiting 7 weeks, you definitely qualify for escalation. They should be able to at least get someone to review your claim within 2-3 business days.

THE GOVERNORS OFFICE IS USELESS!!!! I called them 4 TIMES and they just take your info and nothing happens. ESD is a complete joke in 2025, even worse than during covid if you can believe it. They just don't care about people suffering.

Have you tried using Claimyr? I was in a similar situation last month - desperate to reach someone at ESD and getting nowhere. My claim had been pending for 5 weeks and I was about to lose my car. I found this service called Claimyr (claimyr.com) that actually got me through to an ESD agent in about 20 minutes when I'd been trying for weeks on my own. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I'm not saying the governor's office approach won't work, but if you're facing eviction, you might want to try multiple angles. The ESD agent I finally talked to was able to push my claim through that same day.

I think there's some confusion about what the governor's office can actually do. They don't process claims or make adjudication decisions - they can only escalate your case within ESD. When you contact them, make sure you have your claim ID ready, the exact dates of your claim issues, and a clear summary of what's happened so far. Tell them specifically what hardship you're facing (eviction, utilities, medical needs, etc). Also, while waiting, make sure you're still filing your weekly claims without interruption, even if they're not being paid. Missing weeks can cause even more delays. If your claim is in adjudication status, specifically ask the governor's office to request an expedited adjudication review based on financial hardship. If it's a different status like "pending" or "processing," ask what specific team needs to review your claim. Hope this helps, and let us know what happens!

omg i literally just went thru this exact thing!! called govs office last week, got callback tuesday too, they told me same end-of-week timeline. but mine actually got resolved yesterday! claim was stuck for 9 wks in ajudication (they kept saying they needed more info but never told me what??) just hang in there, maybe call again monday if nothing by then? not sure if it matters but i called at like 8:05am right when they opened.

Here's what most people don't know: ESD has an internal policy that hardship cases involving eviction, utility disconnection, or medical emergencies should be prioritized. However, this only happens if you specifically request hardship prioritization and provide documentation. When you call the governor's office again (which you should do Monday morning), tell them: 1. You have a formal eviction notice (and can provide it) 2. You need your case marked for "hardship prioritization" 3. You need them to transfer your request to the "ESD Executive Review Team" These specific phrases can help move your case faster. The standard adjudication time is currently running 6-8 weeks unless specifically expedited. I work with a community resource center and we've helped several people navigate this exact situation. The system is frustrating, but there are ways to move through it more efficiently if you know the right terminology and procedures.

One more thing to try - if you have a state representative or senator, their constituent services can sometimes be even more effective than the governor's office. They often have direct contacts with ESD leadership. You can find your representatives here: app.leg.wa.gov/districtfinder Send them an email explaining your situation and include your claim ID, contact info, and mention the eviction notice. Sometimes they can get things moving within 24-48 hours. Let us know how it goes!