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Using Claimyr will:
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- Call the correct department
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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mine took 7 weeks back in november and i have a straightford claim!!! it's all about how backed up they are honestly. some weeks they process faster and sometimes slower. just keep filing your weekly claims and eventually it will process. sucks but thats how it is with esd
yep same exp here! was told 6 wks ended up being almost 9!! the system is totally broken
One additional piece of advice - if you've been in adjudication for more than 6 weeks, you should contact the Office of the Unemployment Insurance Ombuds. They can often help get things moving if your claim has exceeded the standard timeframe. Their contact form is on the ESD website under 'Customer Service'. Also, document every attempt to contact ESD (date, time, who you spoke with if anyone). This can be helpful if you need to escalate your case later.
I hadn't heard about the Ombuds office before. I'll definitely keep them in mind if this stretches beyond 6 weeks. I appreciate all the helpful advice from everyone. It's still frustrating to be looking at such a long wait, but at least I have a better understanding of the process now and some options to try. I'll update this thread if anything changes with my claim status.
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The exact same thing happened to me!!! My hours got cut to 12 per week back in December and my claim got stuck in adjudication for FIVE WEEKS!! I called ESD like 50 times and either couldn't get through or got hung up on. I finally contacted my state representative's office and they helped push it through. Try that if the governor's office helped last time. So ridiculous we have to involve politicians just to get our legitimate benefits!!!
Five weeks is awful! I'm glad your state rep was able to help. I might try that route again if this drags on too long. It does seem crazy that we need political intervention for what should be a straightforward process.
Just an update - I called ESD this morning using Claimyr and managed to speak with someone who explained what's going on with my husband's claim. They said they're verifying with his employer about the reduction in hours, and once they receive that information, they can complete the adjudication. The agent also expedited our case due to financial hardship. So there's definitely value in being able to actually reach someone!
did they say how long it wuld take after they got the employer info??
They said typically 3-5 business days after receiving employer verification. They've already sent the request to his employer, so now we're just waiting for them to respond.
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My sister works at a WorkSource office (not ESD directly but they work with them) and she says they've been super backed up lately because of some seasonal construction layoffs. She mentioned something about their system doing maintenance overnight too, so maybe filing at midnight actually puts you at the back of the line for the next day's processing?
Of COURSE they don't tell us about system maintenance or slow periods. Just another way they make it harder to get benefits we've EARNED. They should be required to post processing times on the website so people know what to expect!!
UPDATE: My claim finally moved from "processing" to "pending" this morning! So it took about 3 days total. I also got a notice that I need to complete an identity verification interview, which is scheduled for next week. Thanks everyone for the advice and help!
Great news! For the identity verification interview, make sure you have your driver's license/ID, social security card, and at least one recent pay stub ready. They'll likely ask you to confirm details about your previous employers and wages too. If you prepared all this in advance, these interviews usually only take about 15 minutes.
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when i had this happen the esd lady told me they only care about employers in your "base year" which is like the last 5 quarters or something before you filed. so if that old job was before your base year it doesnt even matter. but yeah call and make sure the right info is there about your recent employer thats the important part
That's exactly right. The base year is the first 4 of the last 5 completed calendar quarters before you filed your claim. Only employment during that period affects your claim. If your old employer falls outside that timeframe, they're irrelevant to your current claim.
I had a kinda related issue whre ESD kept sending letters to an employer I worked at for like 3 weeks as a temp job. They were suuuuper confused and kept calling me about it even tho I had a full time job after that for 2 years which was the one that actually laid me off! The system is so weird sometimes lol. But I eventually got it sorted by talking to an agent on the phone who fixed it in their system.
Glad you got it sorted out! I'm going to keep trying to reach someone. I've been trying all week without success but I'll try early Monday morning when they first open. Thanks everyone for the help and advice!
Rebecca Johnston
This reminds me of when I was on unemployment back in 2023 and they switched systems mid-year. I kept getting letters saying I needed to do different things for job search and I was so confused. Then suddenly they wanted all my logs for the past 8 weeks and I hadn't been keeping them properly! Had to appeal and everything. Such a headache. My sister-in-law works for WorkSource and she says always keep WAY more documentation than you think you need.
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Leo McDonald
•This is good advice. For job search logs, I recommend keeping: 1) screenshots of job applications, 2) confirmation emails, 3) names and contact info of anyone you spoke with, and 4) detailed notes about any interviews or follow-ups. The ESD website has a template you can download that shows exactly what information they expect to see.
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Bethany Groves
To clarify for everyone in this thread: 1. The change regarding job search logs is that you no longer need to submit detailed information each week, but you MUST maintain records of your activities. 2. Payment schedules remain the same - this administrative change doesn't affect when funds are deposited. 3. You still must perform and document 3 qualifying job search activities each week. 4. ESD can request your job search logs at any time for up to a year after your benefit year ends. 5. If audited and unable to provide documentation, you may be disqualified and required to repay benefits. This change was implemented to streamline the weekly filing process, but the underlying requirements remain the same.
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Norah Quay
•Thank you for laying it all out so clearly! This is exactly what I needed to know. I'll make sure to keep detailed records even though I don't have to submit them weekly.
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