Just a quick update - I checked with a colleague who specializes in overpayment issues, and she confirmed that ESD is currently taking about 3-4 weeks to process refunds after waiver approvals. The small $83 deposit is likely what they call a \

Thanks for checking on this! It's really reassuring to hear that the $83 is normal and the bigger refund should still be coming. I appreciate you following up with more info.

I wanted to follow up on my earlier comment about WorkSource escalation. When you go to WorkSource, you need to specifically ask for an "UI Liaison" or "ESD Specialist" - not all WorkSource staff have the same level of access to ESD systems. These specialists have direct channels to the adjudication teams. Make sure to bring all your claim information, including your claim ID number and a list of all documents you've already submitted. This approach helped me get my claim unstuck after weeks of frustration.

Any update on your situation? Did you try any of these approaches yet? I'm curious which route worked for you since I know several people in similar situations right now.

One other thing to know - once your bonding claim is approved, you'll need to file weekly claims just like with unemployment. Many people miss this step and wonder why their payments stopped. The system doesn't make this clear at all, but you need to log in each week to certify you're still on leave. The website to file weekly claims is different from where you submitted your initial application.

Yes, you log into your PFML account through SecureAccess Washington, then look for the section that says "File a weekly claim." You'll need to do this every week during your approved leave period. You'll answer questions confirming you were on leave that week and not working. If you miss a week, you can file for past weeks, but it's easier to just stay on top of it once your claim is approved.

guys my overpayment is like $6700 and im FREAKING OUT... does anyone know if they'll do a payment plan or am i just screwed???

Update: I FINALLY got through to someone at ESD yesterday after trying for over a week. The regular agent didn't understand the tax withholding issue at all and kept saying I had to pay the full amount. But I asked to speak with someone in the "Benefits Accuracy and Integrity" unit like @UnemploymentExpert suggested, and they transferred me. The specialist immediately knew what I was talking about! She said it's a common problem with their system and reduced my overpayment amount by the tax withholding portion (about $275). She's sending me updated paperwork showing the correct amount. Thank you all for your help - especially the specific terminology to use. Made all the difference!

I can confirm this afternoon callback strategy works. I spent months trying to get through in the mornings with no luck. Then I tried calling at 3:30pm, got into the callback queue, and received a call back the same day. The representative explained they have staffing dedicated to callbacks in the afternoon. She ended up resolving my adjudication issue on the spot and my payments started processing immediately. One important tip: make sure your phone accepts calls from unknown or blocked numbers. ESD calls often show up as "No Caller ID" and if your phone blocks these, you'll miss their callback.

For anyone still struggling to reach ESD, here's a comprehensive approach that might help: 1. Try the afternoon callback strategy mentioned in this thread (request callback after 3pm) 2. Make sure your phone accepts unknown/blocked numbers 3. Check your eServices account for any alerts requiring action 4. Submit a secure message through the portal (sometimes they respond within 48 hours) 5. Contact your state representative if you've been waiting more than 3 weeks 6. Consider using Claimyr if you're in a desperate situation Also, always keep documenting your weekly claims even if you're waiting for adjudication. Once approved, you'll receive backpay for all properly filed weeks.