How to withdraw ESD overpayment waiver request - urgent help needed!

You should be able to call the collections department directly at 360-486-5817 rather than the main ESD line. They handle the overpayment waivers and can process your withdrawal request. Just make sure to have your claim ID ready.

I went through this exact situation last year! You need to send an email to esdoberecovery@esd.wa.gov with your full name, last 4 of SSN, and clearly state you want to withdraw your overpayment waiver request. Include the date you submitted it if you know it. I got a confirmation within 3 business days that mine was withdrawn. Way easier than calling!

why would u even withdraw a waiver? if u get approved u dont have to pay back the money. makes no sense to withdraw

As someone who's worked with ESD cases, I'd recommend documenting everything when you withdraw your waiver request. Create a paper trail by using that email address mentioned above, then follow up with a secure message through your eServices account as well. Double documentation helps if there's ever a question about whether you withdrew properly. Also, if you're going back to a payment plan, make sure to confirm those terms again after the withdrawal is processed.

If you're struggling to get through to ESD on the phone (who isn't?), you might want to try Claimyr. It's a service that helps you get through to an ESD agent without the endless waiting. I was in a similar situation last month needing to fix something urgently and they got me through in less than 30 minutes. Their website is claimyr.com and you can see how it works in this video: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It was seriously worth it for the stress it saved me.

DONT EMAIL THEM!! I tried that route last year and my email got lost in their system. Six weeks later I got a collections notice because they never processed my request! Your safest bet is to use the secure message feature in your eServices account. Go to your dashboard, click on the message icon, and select "Benefit Questions" as the category. SPECIFICALLY mention it's about withdrawing an overpayment waiver. Print the confirmation page after sending!! ESD's system is a mess and you need proof of everything.

Just to follow up on my earlier comment - definitely do both the email AND the secure message like others suggested. Belt and suspenders approach is best with ESD. And make sure to check your spam folder for responses too. Their emails sometimes end up there.

Update: I sent both an email to the recovery address AND a secure message through eServices yesterday morning. Just got a response to my email confirming they've received my withdrawal request and will process it within 5-7 business days! Thanks everyone for your help with this. Such a relief to have it in progress!