ESD depositing pandemic waiver refund after 2 years - can't reach anyone to confirm

Sounds like your waiver was approved!! This happened to my brother last year - no communication from ESD at all but then the money appeared. The system is so backed up right now. Have you tried calling right when they open at 8am? Sometimes that works better.

esd is a JOKE!!!!! ive been trying to get thru to them for MONTHS about a similar issue. they make it IMPOSSIBLE to reach anyone on purpose!! typical government garbage. the left hand never knows what the right is doing. good luck!!!

Here's what likely happened: ESD has been working through a massive backlog of pandemic waiver requests since 2023. When a waiver is approved, the system automatically zeroes out your balance and initiates a refund if you had made any payments. The fact your balance is gone is actually good news! As for next steps: 1. Check if you have eServices correspondence settings enabled - sometimes they send notices there without emails 2. Send a secure message through your eServices portal specifically asking about the status of your waiver approval and refund 3. Try contacting your state representative's office - they often have direct channels to ESD 4. Continue trying to call, but be strategic (Wednesdays and Thursdays tend to have shorter wait times) It's frustrating, but the zero balance is definitely a positive sign. Let us know when you get confirmation!

Have you tried using Claimyr? I was in the same boat last month with my standby status issue and couldn't get through for weeks. Someone on here recommended it and I was talking to an ESD agent in less than 2 hours. You can see how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - basically they wait on hold for you and call when an agent is ready. Saved me so much stress with my standby issue and the agent was able to confirm everything for me on that first call. Their site is claimyr.com if you want to check it out.

The vanishing balance is clear evidence your waiver was approved. I went through this exact process in 2024. Here's what happens behind the scenes: - They review your waiver request (can take 12-24 months currently) - When approved, the ESD system zeroes out your overpayment balance immediately - If you made payments toward that balance, the system then initiates a refund - The refund process is separate and can take 2-3 weeks after approval - When they tried to deposit to your old account and it failed, that adds another 7-10 business days to the process For the banking update, it's actually good you did that, but now you'll need to wait for their system to process the returned payment and reroute it. I recommend continuing to try reaching them by phone, but also checking your eServices messages daily, as they sometimes post updates there without notification. Regarding the lack of communication - that's unfortunately normal with ESD. I never received formal notice of my waiver approval either, just the disappeared balance and eventual refund.

wait they can actually approve those pandemic waivers??????? i submitted mine in 2022 and litterally never heard a word. now you got me wondering if i should check my account too lol

they did this to me to and guess what? 2 months later they REVERSED it and said i owed all the money AGAIN!!!! make SURE you keep all your paperwork and take screenshots of everything showing a zero balance. don't trust ESD!!!!

I'm curious - did you get any confirmation when you first submitted the waiver back in 2021? I submitted mine a few months ago for a similar situation and never got anything beyond the confirmation page when I uploaded my documents. No email, no letter, nothing in my eServices messages... makes me wonder if they even received it properly.

has anyone else noticed how they're suddenly processing all these old pandemic things now? my friend just got a random letter about her 2021 pua claim last week. seems like they're clearing out old cases before the end of the year or something?