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I just remembered something that might help you - if you're experiencing a financial hardship (like about to miss rent or get utilities shut off), you can request a hardship expedition of your claim! You have to specifically mention the hardship when you finally get someone on the phone. They won't tell you this option exists unless you ask for it.
That's really good to know! I'm definitely facing hardship with rent due next week. I'll specifically ask about hardship expedition if I can get through tomorrow morning. Between trying early calls, Claimyr, and possibly contacting my representative, hopefully something works. Thanks everyone for all the suggestions!
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i forgot to say my cousin said if u mention hardship like ur about to miss rent or whatever sometimes theyll put u in the urgent pile. worth a shot
This is actually true. You can request a hardship expedite if you're at risk of eviction, utility shutoff, or other serious financial consequences. You'll need to provide documentation though (late notice, shutoff warning, etc.).
UPDATE: Got through to ESD this morning using that Claimyr service (seriously took like 25 mins instead of endless redials). The agent confirmed what @ESDadjudicator said - they needed the UCT25 form. My union business agent submitted it this afternoon and the agent put a note on my claim to expedite review once received. They said I should see movement within 3-5 days. Thanks everyone for the help! Will update when it's resolved.
Great news! Glad you're on the path to resolution. The UCT25 form is the magic key for union training situations now.
Awesome! Let us know how long it actually takes. My adjudicator promised 3-5 days too but it was more like 7. Still better than 3 weeks though!
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Is it possible you missed answering one of the eligibility questions when filing your weekly claim? I had a similar situation where I was disqualified because I accidentally clicked that I wasn't available for work one week (hit the wrong option). If you're filing online, double-check each answer before submitting. Also, are you on standby status or regular UI? The requirements are different.
I'm on regular UI, not standby. I've been super careful with the weekly questions but maybe I did mess something up. The weird thing is it's happened 3 weeks in a row now, which seems unlikely to be the same mistake repeatedly. I really think there's some underlying issue they haven't communicated to me.
Update us once you get through to an agent. This definitely sounds like there's an adjudication issue or eligibility question that wasn't communicated properly. In the meantime, keep filing your weekly claims correctly, document everything, and maintain your work search activities. When they finally fix whatever the issue is, you should receive all eligible back payments at once.
I'll definitely update once I make progress. I managed to get through to someone using that Claimyr service another person mentioned, and you were right - there was an undisclosed adjudication issue related to my job separation that wasn't showing in my online account. The agent told me they're sending a questionnaire I need to complete, and once that's processed, my weekly claims should be reconsidered. Thanks for all the help everyone!
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UPDATE: Had my hearing yesterday! It was actually less scary than I expected. The judge said they'll mail me the decision in 1-2 weeks. I explained about the reduced hours and showed my evidence. The employer didn't even show up! Fingers crossed!
That's great news! When employers don't show up, it's often harder for them to prove their case. Keep us posted on the outcome.
good sign if employer didnt show! happened to my roommate and she won her case.
Can I ask a related question? I'm in a similar situation but haven't filed my appeal yet. Does anyone know if the 30-day deadline to appeal is from the date on the determination letter or from when you actually receive it? My determination is dated April 12th but I didn't get it until April 22nd because of mail delays.
It's 30 days from the mailing date (the date on the letter), not when you received it. However, you can request an extension due to mail delays - you'll need to explain the situation. File your appeal immediately and include an explanation about the mail delay. Don't wait any longer!
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Last month my payment said "paid" on a Saturday but didn't hit my account until Wednesday! I have a credit union though and they're always super slow with everything. I freaked out and called ESD (took forever to get through) and they just said it was sent and to be patient. So annoying. I switched to direct deposit after that because my payment card was even slower.
Wednesday would be cutting it way too close for me. I'm already on direct deposit, and I've heard BECU is usually pretty quick with government deposits. Hoping that's true!
Just to follow up on this thread - did your payment arrive on Monday as expected? It helps others to know what the typical timing is like in 2025, as ESD sometimes changes their processing schedules.
Yes! The money hit my account at 6:32am Monday morning. Such a relief! Thanks everyone for your help!
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I'm curious - did you get any confirmation when you first submitted the waiver back in 2021? I submitted mine a few months ago for a similar situation and never got anything beyond the confirmation page when I uploaded my documents. No email, no letter, nothing in my eServices messages... makes me wonder if they even received it properly.
I had the exact same experience! Just the confirmation page after uploading my docs, and then complete radio silence for almost 2 years. No acknowledgment, no case number, nothing. It's so stressful not knowing if they're even looking at it. Based on what's happened with mine, I'd say they probably have yours, they're just incredibly slow.
has anyone else noticed how they're suddenly processing all these old pandemic things now? my friend just got a random letter about her 2021 pua claim last week. seems like they're clearing out old cases before the end of the year or something?
Yes, there's a federal requirement to resolve all pandemic-era unemployment claims and issues by December 31, 2025. They received additional funding specifically to clear the backlog, which is why we're seeing movement on cases that have been dormant for years.
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anyone else notice how ESD seems to "lose" documents we upload?? I had to upload my ID verification THREE TIMES before they acknowledged receiving it. The whole system is either incompetent or deliberately designed to make us give up. And don't get me started on their "customer service" line that NEVER answers!!!
I think their system gets overwhelmed sometimes. I learned to always take screenshots showing the confirmation after uploading anything. Came in handy when they claimed they never received documents I had proof of uploading.
Quick update: The governor's office contact method has been increasingly effective in 2025 because ESD implemented a new escalation process for those cases. Based on recent reports, claims flagged by the governor's office are now typically reviewed within 3-5 business days. Just make sure when you talk to them that you clearly communicate the financial hardship you're experiencing - they prioritize cases with imminent eviction risks or severe financial distress. Also, keep filing those weekly claims while waiting for the initial approval! Many people don't realize they need to do this.
Thank you for this update - it's giving me some hope. I did tell them about my situation with the housing and food insecurity. Fingers crossed they prioritize my case. And yes, I've been filing every week even without approval!
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To clarify some information about the Paid Family & Medical Leave program through ESD: 1. Average processing time is currently 3-5 weeks for complete applications 2. The ReliaCard is sent automatically once your identity is verified, not necessarily indicating approval 3. Notifications are sent via your preferred contact method selected during application (email or physical mail) 4. You should receive a formal determination letter with appeal rights 5. If approved, payments typically begin 1-2 weeks after approval If your application has been pending for more than 5 weeks, I'd recommend reaching out to the PFL customer service line at 833-717-2273. They have separate staff from regular unemployment and can often provide status updates.
Thank you for this detailed information! I selected email as my contact method, so I'll make sure to check my spam folder too. I guess I'll give it another week before I start making calls. Hopefully it won't come to that.
Just an update for anyone finding this thread later - I just checked my portal and my PFL claim was approved! Took exactly 24 days from submission to approval. The status changed from 'pending decision' to 'approved' with no email notification, so definitely check your portal regularly!
Wait, are you me? I'm the original poster and I haven't been approved yet... did you mean to post this somewhere else? Or are you saying you had a similar timeline recently?
Oh my goodness, I'm so sorry! I meant to post this on a different thread where I had commented about my own PFL claim. But hey, if mine took 24 days and was just approved, hopefully yours will be soon too! Sorry for the confusion.
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THE SYSTEM IS DESIGNED TO MAKE YOU FAIL!!!! I never got ANY notification and then they disqualified me for "failure to participate" in WorkSource. Had to appeal and wait NINE WEEKS to get benefits back. ESD claims they sent a letter but I NEVER received it. Now I check my mail like a hawk and call WorkSource every week to make sure I'm not missing anything. THEY DON'T CARE if their communications fail - it's ALWAYS your fault according to them!!
That's exactly what I'm worried about! I don't want to get disqualified for something I didn't know about. Did your appeal process work out ok? Was it difficult to prove you never got the notification?
While I understand your frustration, I want to clarify that WorkSource appointments usually happen within the first 5-8 weeks of your claim. @OP: Since you're at 5 weeks, you're still within the normal timeframe. If you're concerned, you can be proactive and call your local WorkSource office directly to ask if you have an appointment scheduled. They can look you up in their system. Also, make sure you've completed your initial WorkSource registration at WorkSourceWA.com - sometimes they won't schedule your appointment until that's done.
To directly answer your question with the most up-to-date information (as of 2025): ESD's official process is to send notification through at least TWO methods - typically a letter and either an email or portal message. However, in practice, their system often fails to send all notifications. Here's what you should do: 1. Verify your contact information is current in BOTH systems (ESD and WorkSource) 2. Check that you've completed your WorkSourceWA.com registration 3. Call your local WorkSource office directly to ask if you have a scheduled appointment 4. Document all your efforts (dates/times of calls, who you spoke with) Proactive communication will protect you if there's ever a question about whether you complied with requirements. Don't wait for them to contact you if you're approaching the 8-week mark.
This is really helpful, thank you! I just called my local WorkSource office and found out my appointment is actually scheduled for next week, but they hadn't sent the notification yet. They said they're behind on sending out notices. Really glad I checked instead of waiting!
Madeline Blaze
So my claim got stuck for almost 2 months last year in February? Like literally nothing was happening for WEEKS? I finally emailed the governor AND my state rep on the same day. No idea which one did the trick but my claim was approved 3 days later! The funny thing is I got responses from both offices like a week AFTER my claim was already fixed lol. But hey it worked! So maybe try both at the same time?
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Alexis Renard
•That's a great idea, I'm going to do both! Just emailed my state reps and will send something to the governor's office tonight. So glad to hear it worked for you, gives me hope!
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Isabella Tucker
Just wanted to check back - any updates? Did contacting your reps help at all?
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Alexis Renard
•OMG YES! I emailed all three of my district reps on Monday, and one of their assistants called me yesterday. She said she'd reach out to her contact at ESD, and this morning my account updated to approved! Payment should be in my account by Friday. I'm literally crying with relief right now. THANK YOU all for your advice!!!
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