Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
New member here - just joined after stumbling across this thread while desperately searching for ESD contact solutions! I've been trying to reach someone for 5 days about my claim being stuck in "pending" status and was about to give up completely. This entire conversation is like finding a lifeline when you're drowning in bureaucratic quicksand. I'm taking notes on ALL of these strategies - the 8:00 AM sharp timing, the specific menu sequences (7→2→3), uploading documentation to eServices first, even the Spanish line workaround trick! @Jamal Thompson - I hope you've managed to get through by now using all this amazing advice! Your original post perfectly captured the frustration we're all feeling with this impossible phone system. To everyone who shared their successful approaches - you're genuinely helping people survive while navigating this broken system. I'm setting my alarm for 7:59 AM tomorrow and uploading every document I can think of tonight. Fingers crossed that persistence and community wisdom will finally pay off! Will definitely report back with results to pay it forward if I manage to break through the phone maze. This community support is what keeps hope alive! 🤞
@Nia Jackson Welcome to the community! Your timing is perfect - this thread has become like the ultimate survival guide for dealing with ESD s'nightmare phone system. I m'a newcomer here too and was amazed to find so many people sharing detailed, tested strategies that actually work. The fact that you ve'been stuck in pending "status" for 5 days is so frustrating, but reading through everyone s'success stories here gives me real hope that these methods can break through even the most stubborn system glitches. The combination approach seems to be key - timing 8:00 (AM sharp ,)preparation uploading (docs to eServices first ,)and having backup strategies Spanish (line trick, callback option .)I love that you re'planning to report back with your results! That s'exactly the kind of pay-it-forward spirit that makes this community so valuable. We re'all essentially beta-testing workarounds for a broken government system and sharing our findings to help the next person avoid the same bureaucratic torture. Good luck with your 7:59 AM alarm tomorrow - I ll'be doing the same thing! It s'ridiculous that we have to become phone system ninjas just to access basic services, but at least we re'not alone in this fight. Let s'crack this code together! 💪
Just joined this community after finding this incredible thread! I've been battling the ESD phone system for over a week trying to resolve a similar "able and available" flag issue, and I was starting to think I was losing my mind. Reading through all these detailed strategies and success stories is giving me the first real hope I've had in days. The fact that so many people have actually broken through using these methods - especially the 8:00 AM sharp timing combined with the specific menu sequence (7→2→3) and pre-uploading documentation to eServices - makes me feel like there's finally a real path forward. What really strikes me is how this community has essentially crowd-sourced solutions to a fundamentally broken government system. We shouldn't have to become phone system hackers just to access benefits we're legally entitled to, but I'm incredibly grateful that people are sharing their hard-won knowledge here. I'm definitely trying the early morning call strategy tomorrow (already set my alarm for 7:59 AM!) and uploading all my documentation tonight. The Spanish line workaround and callback option suggestions are brilliant backup plans I never would have thought of. @Jamal Thompson - your frustration in the original post resonated so deeply with what I'm going through. Really hoping you've managed to get through by now with all this amazing advice! Will definitely report back if I have success to pay it forward to the next person stuck in this nightmare. This community support is what's keeping me sane right now! 🙏
@Carmen Diaz Welcome to the community! Your post really captures what we re'all going through with this broken ESD system. I just joined today after spending the last week in the same phone system hell trying to reach someone about my claim issues. It s'honestly both comforting and infuriating to see how many of us are dealing with identical problems. The fact that we ve'had to create an entire crowdsourced database of workarounds just to access basic government services is ridiculous, but I m'so grateful this community exists. I m'also planning to try the 8:00 AM strategy tomorrow - seems like that timing combined with uploading documentation to eServices first is the winning combination based on all the success stories here. The menu sequence 7→2→3 (that) keeps getting mentioned gives me hope there s'actually a reliable path through the automated maze. Good luck with your early morning call attempt! I ll'be setting my alarm for 7:59 AM too. It s'wild that we re'all becoming phone system ninjas together, but at least we re'supporting each other through this bureaucratic nightmare. Hoping we both break through tomorrow and can add our own success stories to help the next person! 🤞
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Did you manage to get through to ESD yet? Curious if they were able to fix it for you. I'm having a similar issue now and wondering if I should just try calling them too.
Yes! I finally got through yesterday. Used that Claimyr service someone mentioned above and it worked perfectly - got connected in about 20 minutes. The agent confirmed exactly what everyone here said about reduced hours claims needing manual review. They released my claim from the verification queue (had to verify with my employer first) and the weekly claim option appeared immediately after I logged out and back in. Already filed for the past two weeks. Definitely call them if you're having the same issue!
This is such valuable information for anyone dealing with reduced hours claims! I'm glad you got it resolved @Libby Hassan. It's really frustrating that ESD doesn't communicate this verification process clearly upfront. For anyone else reading this thread, it sounds like the key takeaways are: 1) Reduced hours claims automatically go into a verification queue that's not visible to claimants, 2) You need to call ESD directly to get it released, and 3) Using a callback service like Claimyr can save hours of trying to get through. Thanks everyone for sharing your experiences - this thread will probably help a lot of people in similar situations!
Absolutely agree! This thread has been incredibly helpful. I'm bookmarking it for future reference since I work part-time retail and hours fluctuate constantly. It's really disappointing that ESD makes this process so confusing - they should definitely add a notice in the confirmation email explaining that reduced hours claims require additional verification. At least now we know what to expect and have a roadmap for getting it fixed. Thanks to everyone who shared their experiences!
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As someone who just started dealing with ESD a few weeks ago, this thread is incredibly reassuring! I had a similar experience where an agent told me my issue was resolved but the website kept showing the same error message for two full days. I was convinced something had gone wrong until the payment finally appeared. It's so frustrating that they don't explain this disconnect upfront - I spent hours on hold trying to get someone to "fix" what wasn't actually broken. Now I know to trust the agent's timeline over the website status. This community knowledge is so much more helpful than anything on the official ESD site!
I'm so glad I found this thread! I'm brand new to filing unemployment and was getting really anxious about the same website lag issues everyone's describing. It's such a relief to know this is completely normal and not a sign that something's wrong with my claim. The official ESD website really should have a disclaimer explaining that their claimant portal isn't real-time - it would save so many people unnecessary stress! Thanks for sharing your experience - it helps to know I'm not the only one who spent way too much time refreshing pages and worrying for no reason.
This whole thread has been a lifesaver! I'm completely new to unemployment claims and had no clue about the system lag between what agents can see and what shows up on our portal. I was literally refreshing the website every 30 minutes yesterday after talking to an agent, thinking something was broken when my status didn't change immediately. It's honestly kind of ridiculous that ESD doesn't explain this anywhere on their website - like, a simple "Note: Status updates may take 24-48 hours to appear online" would prevent so much unnecessary anxiety! Thanks everyone for sharing your real-world experiences. This community knowledge is way more valuable than any official FAQ page.
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This is why I always screenshot my certification confirmation and payment status. If there's ever a dispute about whether I certified or got paid, I have proof. Might be worth doing going forward.
That's actually really smart. I never thought to document everything like that.
I keep a whole folder of unemployment screenshots just in case. Better safe than sorry with Washington ESD.
Update us when your payment comes through! I'm curious if it's just a processing delay or if there was an actual issue that needed to be resolved.
Will do! Thanks everyone for all the advice and reassurance. This forum is way more helpful than the Washington ESD website.
Seriously, this community knows more about unemployment than half the ESD staff lol
Sydney Torres
Update us on how it goes! Always curious to hear how these background check cases turn out with Washington ESD.
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Tami Morgan
•Will do! I'll try to remember to post an update once everything gets resolved.
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Zoe Christodoulou
I went through something very similar about 8 months ago. Got let go from a retail job after their background check flagged an old charge I thought I had disclosed properly. Washington ESD approved my claim after about 10 days - no adjudication needed. The key thing that helped me was having screenshots of the job application where I checked "yes" to having a criminal history and provided details in the explanation box. Even though the background check company found additional details I wasn't aware of, ESD ruled that I had made a good faith effort to be honest and that the termination wasn't due to workplace misconduct. Definitely apply ASAP and gather any evidence you have of your disclosure during the hiring process.
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Victoria Stark
•This is exactly what I needed to hear! It sounds like our situations are really similar. I'm definitely going to try to find my original application to show what I disclosed. Did you have to provide any other documentation besides the application screenshots during your claim process?
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