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Alexis Renard

How long until I can contact governor's office about stalled ESD claim? 4 weeks in & desperate

I've been stuck in pending status with ESD for 4 weeks now with absolutely no movement on my claim. I keep hearing people say you need to wait 6 weeks before contacting the governor's office for help, but honestly I don't think I can make it that long. My rent is due next week, my credit card is maxed out, and I'm down to eating ramen noodles to stretch my last few dollars. Does anyone know if the 6-week thing is an actual rule? Or is it just a guideline? Has anyone had success contacting the governor's office earlier? I'm seriously at the end of my rope here and don't know what else to do. I've sent messages through the ESD portal, tried calling literally hundreds of times, and even visited the WorkSource office where they basically just told me to keep waiting. Any advice would be so appreciated!

Camila Jordan

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The 6 weeks is more of a guideline than a hard rule. I contacted the governor's office after 5 weeks and they actually helped get my claim moving. BUT before you do that, have you tried your state representative? They can often help faster than the governor's office. Find your district rep and send them an email explaining your situation - include your claim ID number and contact info. My sister got her claim unstuck in just 3 days this way!

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Alexis Renard

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Thank you SO much for this info! I didn't even think about contacting my state rep. Do you happen to know how I find out who mine is? I'm in Tacoma if that helps.

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Tyler Lefleur

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You don't HAVE to wait 6 weeks, but that's when the governor's office typically starts taking action because that's when ESD is considered officially backlogged. That said, if you're in a financial emergency, you should definitely reach out sooner. Be super specific about your hardship situation in your message. In the meantime, have you tried using Claimyr to reach an ESD agent directly? It's a service that helps you get through the phone lines. I was skeptical but it worked for me after weeks of failed calls. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It helped me get through to an actual person who could look at my claim.

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i tried claimyr last month and yea it actually works!! got through to someone who fixed my adjudication issue. best $12 i ever spent tbh

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Max Knight

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DONT BOTHER WITH THE GOVERNORS OFFICE!!!! They just send form emails saying they'll "look into it" and nothing ever happens. I waited 9 WEEKS and still nothing. The whole system is broken and nobody cares about us regular people trying to survive. The politicians are all just playing games while we can't even pay our bills!!!

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Emma Swift

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I understand your frustration, but I've actually seen the governor's office help many people. It really depends on the specific issue with your claim and how you frame your request. Being specific about your hardship situation makes a big difference.

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Hey there, you can find your state rep by going to app.leg.wa.gov/districtfinder/ and entering your address. For Tacoma, depending on exactly where you live, you could be in the 27th or 29th district. Email ALL the reps for your district, not just one. Include your claim ID, last 4 of SSN, and brief description of your situation. Good luck!!

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Alexis Renard

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Thank you! Just looked it up and I'm in the 27th district. Going to email all three of my reps right now. Fingers crossed someone can help.

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Jayden Hill

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when i was waiting for my claim last year i called 211 and they connected me with emergency rent assistance. might help you get through until esd pays out. also check local food banks so you dont have to live on ramen

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Alexis Renard

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Thanks for the suggestion! I'll give 211 a call today. Didn't even think about that as an option.

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Emma Swift

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ESD adjudicator here (though not speaking officially). The 6-week guideline exists because that's typically when our internal escalation processes should have resolved most claims. If you're facing imminent eviction or utility shutoff, don't wait to reach out for help. Be sure to check your ESD account for any pending issues or requests for information. Sometimes claims stall because we need documentation from you, but the notification got filtered to spam or never arrived. One more tip: make sure your work search activities are being properly recorded each week. Even with a pending initial claim, you should continue submitting weekly claims and recording your job search activities (3 per week) to avoid gaps once your claim is approved.

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Alexis Renard

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Thank you for the insider perspective! I've been checking my account daily and there are no alerts or requests for information. Just says "pending" with no explanation. And yes, I've been faithfully filing my weekly claims and recording all my job searches. Feels pointless some days but I know it's important to keep doing it.

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So my claim got stuck for almost 2 months last year in February? Like literally nothing was happening for WEEKS? I finally emailed the governor AND my state rep on the same day. No idea which one did the trick but my claim was approved 3 days later! The funny thing is I got responses from both offices like a week AFTER my claim was already fixed lol. But hey it worked! So maybe try both at the same time?

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Alexis Renard

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That's a great idea, I'm going to do both! Just emailed my state reps and will send something to the governor's office tonight. So glad to hear it worked for you, gives me hope!

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Just wanted to check back - any updates? Did contacting your reps help at all?

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Alexis Renard

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OMG YES! I emailed all three of my district reps on Monday, and one of their assistants called me yesterday. She said she'd reach out to her contact at ESD, and this morning my account updated to approved! Payment should be in my account by Friday. I'm literally crying with relief right now. THANK YOU all for your advice!!!

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