Washington Unemployment

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How long until I can contact governor's office about stalled ESD claim? 4 weeks in & desperate

I've been stuck in pending status with ESD for 4 weeks now with absolutely no movement on my claim. I keep hearing people say you need to wait 6 weeks before contacting the governor's office for help, but honestly I don't think I can make it that long. My rent is due next week, my credit card is maxed out, and I'm down to eating ramen noodles to stretch my last few dollars. Does anyone know if the 6-week thing is an actual rule? Or is it just a guideline? Has anyone had success contacting the governor's office earlier? I'm seriously at the end of my rope here and don't know what else to do. I've sent messages through the ESD portal, tried calling literally hundreds of times, and even visited the WorkSource office where they basically just told me to keep waiting. Any advice would be so appreciated!

So my claim got stuck for almost 2 months last year in February? Like literally nothing was happening for WEEKS? I finally emailed the governor AND my state rep on the same day. No idea which one did the trick but my claim was approved 3 days later! The funny thing is I got responses from both offices like a week AFTER my claim was already fixed lol. But hey it worked! So maybe try both at the same time?

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That's a great idea, I'm going to do both! Just emailed my state reps and will send something to the governor's office tonight. So glad to hear it worked for you, gives me hope!

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Just wanted to check back - any updates? Did contacting your reps help at all?

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OMG YES! I emailed all three of my district reps on Monday, and one of their assistants called me yesterday. She said she'd reach out to her contact at ESD, and this morning my account updated to approved! Payment should be in my account by Friday. I'm literally crying with relief right now. THANK YOU all for your advice!!!

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Disqualified UI claim stuck in adjudication - can't reach ESD by phone

I was let go from my accounting job on January 6, 2025, and I've been filing my weekly claims every Sunday as instructed. The weird thing is, for the last two weeks my claim status has been showing as "Disqualified" but I have no idea why. When I check under the Appeals section, there's absolutely nothing there - completely blank. Under "Pending Issues" all I see is a case number with "Adjudication in Process" next to it. I've called ESD at least 20 times and either get an automated message saying they're experiencing high call volume or it simply disconnects me. I'm getting really worried because my savings are dwindling fast and my rent is due next week. I was told to keep filing weekly claims while this gets sorted out, but I have no idea how long this adjudication process takes or why I was disqualified in the first place. Has anyone dealt with this kind of situation? Any advice would be hugely appreciated - my family is counting on this income!

I just remembered something that might help you - if you're experiencing a financial hardship (like about to miss rent or get utilities shut off), you can request a hardship expedition of your claim! You have to specifically mention the hardship when you finally get someone on the phone. They won't tell you this option exists unless you ask for it.

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Raul Neal

Author

That's really good to know! I'm definitely facing hardship with rent due next week. I'll specifically ask about hardship expedition if I can get through tomorrow morning. Between trying early calls, Claimyr, and possibly contacting my representative, hopefully something works. Thanks everyone for all the suggestions!

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Union member training benefits suddenly in adjudication - why the delay when I was promised payment in 48 hours?

I'm currently doing my mandatory 2-week training with the laborers union and was told yesterday that my unemployment benefits would be paid within 48 hours. Checked my ESD account this morning and now it suddenly says I'm in adjudication! This makes zero sense to me - I'm a union member in good standing doing REQUIRED training. I've claimed unemployment between jobs before without any issues. Has something changed with how ESD handles union training? Anyone know why they'd randomly throw my claim into adjudication? I've got bills due next week and really need to get this sorted ASAP. Any ideas on how to speed this up or get someone at ESD to actually look at my case?

i forgot to say my cousin said if u mention hardship like ur about to miss rent or whatever sometimes theyll put u in the urgent pile. worth a shot

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This is actually true. You can request a hardship expedite if you're at risk of eviction, utility shutoff, or other serious financial consequences. You'll need to provide documentation though (late notice, shutoff warning, etc.).

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UPDATE: Got through to ESD this morning using that Claimyr service (seriously took like 25 mins instead of endless redials). The agent confirmed what @ESDadjudicator said - they needed the UCT25 form. My union business agent submitted it this afternoon and the agent put a note on my claim to expedite review once received. They said I should see movement within 3-5 days. Thanks everyone for the help! Will update when it's resolved.

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Great news! Glad you're on the path to resolution. The UCT25 form is the magic key for union training situations now.

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Awesome! Let us know how long it actually takes. My adjudicator promised 3-5 days too but it was more like 7. Still better than 3 weeks though!

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ESD approved my claim but weekly claims still show disqualified - can't appeal

I'm so confused about my ESD claim status. Two weeks ago, I received an approval letter stating my claim was approved, but it had this weird disclaimer saying there might be 'other issues' that could prevent payment. The letter mentioned I would receive separate notifications about each issue, but I haven't gotten ANYTHING else in the mail or my eServices inbox. Every weekly claim I've filed since then shows up as 'disqualified' when I check online, but since my main claim status shows 'approved,' the system won't let me file an appeal! I've called ESD at least 15 times but never get through to a real person. Has anyone dealt with this bizarre limbo situation? I've got rent due next week and I'm starting to panic.

Is it possible you missed answering one of the eligibility questions when filing your weekly claim? I had a similar situation where I was disqualified because I accidentally clicked that I wasn't available for work one week (hit the wrong option). If you're filing online, double-check each answer before submitting. Also, are you on standby status or regular UI? The requirements are different.

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I'm on regular UI, not standby. I've been super careful with the weekly questions but maybe I did mess something up. The weird thing is it's happened 3 weeks in a row now, which seems unlikely to be the same mistake repeatedly. I really think there's some underlying issue they haven't communicated to me.

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Update us once you get through to an agent. This definitely sounds like there's an adjudication issue or eligibility question that wasn't communicated properly. In the meantime, keep filing your weekly claims correctly, document everything, and maintain your work search activities. When they finally fix whatever the issue is, you should receive all eligible back payments at once.

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I'll definitely update once I make progress. I managed to get through to someone using that Claimyr service another person mentioned, and you were right - there was an undisclosed adjudication issue related to my job separation that wasn't showing in my online account. The agent told me they're sending a questionnaire I need to complete, and once that's processed, my weekly claims should be reconsidered. Thanks for all the help everyone!

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Can ESD appeals result in partial UI approval or is it all-or-nothing?

I'm super confused about how appeal decisions work with ESD. I got disqualified from receiving unemployment after my employer said I quit (I didn't - they reduced my hours so much I couldn't pay bills). I filed an appeal with OAH and have my hearing next week. My question is - can the judge approve me for just SOME benefits instead of all? Like maybe approve benefits from April onward but not for March? Or is it totally black and white - either I get everything approved or nothing at all? The letter I got doesn't explain what outcomes are possible. Has anyone been through an appeal and gotten a partial approval?

UPDATE: Had my hearing yesterday! It was actually less scary than I expected. The judge said they'll mail me the decision in 1-2 weeks. I explained about the reduced hours and showed my evidence. The employer didn't even show up! Fingers crossed!

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That's great news! When employers don't show up, it's often harder for them to prove their case. Keep us posted on the outcome.

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good sign if employer didnt show! happened to my roommate and she won her case.

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Can I ask a related question? I'm in a similar situation but haven't filed my appeal yet. Does anyone know if the 30-day deadline to appeal is from the date on the determination letter or from when you actually receive it? My determination is dated April 12th but I didn't get it until April 22nd because of mail delays.

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It's 30 days from the mailing date (the date on the letter), not when you received it. However, you can request an extension due to mail delays - you'll need to explain the situation. File your appeal immediately and include an explanation about the mail delay. Don't wait any longer!

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