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EVERYONE LISTEN UP!!! The real problem is ESD is deliberatly delaying claims to save money!!! My adjudicator ADMITTED this to me when they finally called!!! They make the system complicated on purpose so people give up!!!!
I understand your frustration, but as someone who works in the employment field, I can assure you this isn't accurate. ESD doesn't save money by delaying claims - the funding for benefits comes from employer-paid insurance, not from ESD's operational budget. The delays are typically caused by staffing shortages, complex eligibility rules that require manual review, and the high volume of claims. The system definitely needs improvement, but there's no conspiracy to deny valid claims.
Update us after your next payment is supposed to come through! I'm curious if yours processes normally or if you hit the same problems I did.
Thank you! I'll definitely try the 7:59am trick tomorrow. It's so frustrating that they need documentation but don't tell us what they need. Did they send you any notices in your eServices inbox about the missing documents?
did u check ur account messages?? sometimes they need info but dont tell u!! i was waiting forever then found out they needed paystubs from my last job!!
After reading through this thread, I think your best options are: 1. Try the identity verification line that was shared (833-572-8400) first thing in the morning 2. Reach out to your state representative as suggested 3. Consider a service like Claimyr if the first two options don't work One other thing to check - log into your SAW (SecureAccess Washington) account, then go to eServices, and look specifically for any alerts or tasks in the 'Decision Status' section. Sometimes requirements get buried in there. Also, under 'Upload Documents,' there might be document requests even if you didn't receive a notification. ESD's notification system has been notoriously unreliable in 2025.
Paolo Longo
Just to clarify some misinformation in this thread: ESD does not have denial quotas. The availability question can be confusing, but it's designed to identify people with significant restrictions that would prevent them from accepting suitable work. When you appeal, focus on explaining that you misunderstood the question and provide evidence of your active job search and WorkSource participation. Approximately 60% of availability disqualification appeals are successful when the claimant can demonstrate they were actually available for work during the week in question. Remember that Washington law requires you to be available for full-time work in your customary occupation during all the usual hours and days for that type of work. Brief appointments or obligations that don't significantly restrict your availability don't need to be reported as limitations.
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CosmicCowboy
After I got through to ESD using Claimyr, the agent told me they can actually reactivate your benefits on the phone if it's just a simple misunderstanding about availability like this. The appeal process is more for complex situations or when you disagree with their determination about your eligibility. For single-week issues caused by accidentally answering a question wrong, getting through to a live agent is often the fastest solution. They can see your WorkSource attendance and job search activities in their system.
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Yara Khoury
•Thanks for the tip - I might try that service to get through to someone. I just got an email from WorkSource confirming my workshop attendance last week, so I have proof I was actively participating in everything required. So frustrating to deal with this when I'm doing everything right!
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