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anybody else notice that ESD is super fast to TAKE money when they think u owe them but takes 10000 years to PAY U when they owe?? smh
UPDATE: I tried the Claimyr service someone mentioned above and actually got through to an ESD agent today! The agent confirmed my appeal implementation is in progress but said it's in a backlog. She put a note on my account to expedite it due to financial hardship and said I should see payment within 5-7 business days. Fingers crossed this works! Thanks everyone for your help and advice.
something also to watch for - make sure your next weekly claim is filed on time even while waiting for the first one to get sorted out. i messed up and thought i had to wait for the first week to process before filing the next one and it caused a whole new issue
Just a quick update based on what I've heard from former colleagues: ESD is experiencing higher than normal processing times for these types of issues right now due to some staffing changes in early 2025. Be prepared for 3-4 weeks for resolution. And yes, continue filing weekly claims even while waiting for the first one to be processed.
I work in employment law (not for ESD) and can add some context here. When ESD determines you're "not at fault" for an overpayment, it means they've concluded you didn't misrepresent anything or try to collect benefits you knew you weren't entitled to. By law, they must refund any money you've already repaid on a non-fault overpayment. However, their internal processes weren't designed well for this scenario. Their collection system and refund system are separate, which causes delays. As others have suggested, call and specifically request to speak with the overpayment department. Be very clear that you've already paid the full amount and now have a determination letter saying you're not at fault. Use those exact terms. They may tell you to wait for automatic processing, but in my experience, these refunds rarely happen without direct follow-up from the claimant. Be politely persistent.
Thank you so much for this information! Do you know if there's a time limit for how long I have to request the refund? I'm worried since it's already been 8 months since I paid it back.
my cousin had this EXACT situation in 2023 and she neve rgot her money back because she waited too long to call them!! dont wait!!! ESD is terrible about this stuff u have to be super aggresive or they will just keep ur money
Miguel Diaz
Based on your situation with the employer disputing your job separation, here's what you should do: 1. Keep your claim open 2. Continue filing weekly claims until your new job starts 3. Report your new employment when it begins 4. Stop filing claims after you start working 5. Make sure all your documentation proving you were laid off has been submitted Your adjudication might take longer since it involves a dispute, but ESD will eventually make a decision. If approved, you'll receive benefits for all eligible weeks, even if your claim has auto-closed by then.
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Dmitry Smirnov
•Thank you so much for the clear steps. I'll follow this exactly. I've already uploaded my layoff notice and final pay stub showing the separation code. Hopefully that will be enough evidence.
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Connor Gallagher
good luck getting through to ESD!! took me 23 calls before someone picked up last time i had an issue... the system is BROKEN!!!
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AstroAlpha
•That's exactly why I recommended Claimyr earlier. It's specifically designed to solve the problem of not being able to get through to ESD on the phone. Most people don't know about it, but it's been a lifesaver for many claimants dealing with adjudication issues.
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