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my brother in law waited 12 weeks last year and then got denied anyway so consider yourself lucky! the whole system is designed to make people give up i swear.
Quick update on my similar situation - I actually just got my approval today! Only took 4 weeks total in adjudication. I think what helped was I called and spoke with an ESD rep last week who noticed my employer hadn't responded to their inquiry yet, so they pushed it through without waiting any longer. For anyone stuck in adjudication, it might be worth calling to check if they're still waiting on something that could be expedited.
this happens to me ALL THE TIME and ive learned a trick! try using incognito mode on yr browser, sometimes its just weird cookie issues. also make sure ur using the right login page - theres like 3 different ESD pages and only one works right. heres what i do: 1) clear browser 2) use incognito 3) go directly to secure.esd.wa.gov not the main esd page 4) use the SAW login not eservices directly sometims the system is just down on sundays for maintenance tho
Thank you! I'm going to try the incognito mode thing right now. I didn't realize there were different login pages - that might be part of my problem. I've probably been going to the wrong one!
UPDATE: I tried the incognito mode suggestion and it didn't work, but I called right at 8:00 AM and actually got through after only waiting 25 minutes! The agent said my account had a security flag because I was switching between my phone and public library computer. She removed the lock and walked me through the correct way to log in. Just filed my claim successfully! Thanks everyone for your help and suggestions.
This is likely related to the ESD system upgrade they announced last month. They're transitioning to a new payment processing system that's supposed to be more efficient, but during the transition period, some payment times might fluctuate. I received an email about it, but it didn't specifically mention changes to deposit timing. For anyone experiencing this, I'd recommend adjusting your autopayments to happen a day later than usual, at least until the system stabilizes. Better safe than sorry with overdraft fees.
UPDATE: My payment just posted at 12:45pm. So it seems like the new normal might be early afternoon rather than morning. Definitely adjust your autopayments if you haven't already!
i had 2 go through this last yr with seasonal work & tbh it depends who looks at ur claim when u reopen. 1st time was easy peasy, took like 4 days & i was back getting benefits. 2nd time they decided they needed 2 "investigate" why my seasonal job ended (um, cuz the season ended???) & i got nothing for 3 weeks. no rhyme or reason 2 it just luck of the draw with which case worker u get lol
One more thing that could help you avoid adjudication when reopening: make sure your employer reports your final day correctly to ESD. Many reopenings get flagged for adjudication because of mismatched information between what you report and what your employer reports. When your temp job is ending, it might be worth confirming with your supervisor or HR what date they'll be reporting to ESD as your final day. Having matching information can prevent unnecessary flags on your claim.
Everett Tutum
To follow up on my earlier comment - yes, when I finally got through to an agent, they resolved my issue immediately. The agent told me they had been waiting for verification from my previous employer, but they never received it. The agent was able to make some calls and verify my employment details right then, and my claim was approved the next day. Payments for all back weeks showed up in my account about 3 days later. Seriously though, the key is getting through to an actual person at ESD who can look at your specific claim details and take action.
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Tobias Lancaster
•That's really encouraging to hear! I'll definitely try to get through to someone. It's crazy that they can just leave people hanging for weeks with no information or income.
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Aria Khan
good luck!! keep us updated on what happens
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