When i had a similar isue with contradicting letters, I sent a message through eServices (under the "Upload a Document" section) explaining the situation clearly and attaching both letters. Might be worth trying while you're also working on your appeal. Sometimes they can fix these things without a formal hearing if its clearly a mix-up. And yea like others said, keep filing those weekly claims no matter what!

To clarify about quitting to care for a family member: You don't need to prove you were the ONLY person who could provide care, but you do need to show it was reasonable for you to quit. The fact that your siblings live out of state and professional care was unaffordable are absolutely relevant factors. Make sure to include the information about only being eligible for 2 weeks of FMLA - that's important because it shows you tried alternatives before quitting. During your appeal, focus on these key points: 1. You had a good faith family care reason to quit 2. You attempted to preserve your employment (FMLA request) 3. You provided notice to your employer 4. Your employer incorrectly reported the separation And don't worry too much about the employer getting upset about the discrepancy - this happens fairly often with large companies where HR and direct managers don't communicate well.

I want to give a quick update on the Training Benefits timeline since a lot has changed in 2025: 1. Apply ASAP through your eServices account 2. Current processing time is around 3-4 weeks for most applications 3. While waiting for approval, you should still look for work and document your job searches 4. If approved, your job search requirements will be waived automatically 5. Benefits are applied retroactively to your application date if approved Also important to note that the approval rate has improved significantly in 2025 - ESD has streamlined the process, especially for in-demand fields like tech. Software development has an approximately 85% approval rate for Training Benefits. One last tip: Make sure your school can provide documentation showing it's an "approved training provider" - this will speed up your application considerably.

Thank you all SO much for all this information! I'm going to apply for Training Benefits tomorrow morning, and I've already confirmed the software development program is on ESD's approved list. If I can't get through to ESD on my own, I'll try Claimyr to make sure everything is set up correctly. Fingers crossed I get approved - will update this thread once I hear back!

THIS!!! 💯 💯 💯

Update: I want to thank everyone for the amazing advice! I took a combined approach - sent daily messages through eServices, created the comprehensive documentation package, and contacted both my state rep and senator yesterday. This morning I actually got a call from someone at ESD who said they were assigned to review my claim after receiving an inquiry from my representative's office! She said there was a simple issue with my job separation that needed verification, which she was able to clear up during our call. My claim should be processed within 72 hours, and I'll receive all my backpay. I'm still in shock that after 9 weeks of nothing, one day of focused effort following your advice made all the difference. I'll post another update when the money actually arrives.

anybody else notice that ESD is super fast to TAKE money when they think u owe them but takes 10000 years to PAY U when they owe?? smh

UPDATE: I tried the Claimyr service someone mentioned above and actually got through to an ESD agent today! The agent confirmed my appeal implementation is in progress but said it's in a backlog. She put a note on my account to expedite it due to financial hardship and said I should see payment within 5-7 business days. Fingers crossed this works! Thanks everyone for your help and advice.

Based on your situation with the employer disputing your job separation, here's what you should do: 1. Keep your claim open 2. Continue filing weekly claims until your new job starts 3. Report your new employment when it begins 4. Stop filing claims after you start working 5. Make sure all your documentation proving you were laid off has been submitted Your adjudication might take longer since it involves a dispute, but ESD will eventually make a decision. If approved, you'll receive benefits for all eligible weeks, even if your claim has auto-closed by then.

good luck getting through to ESD!! took me 23 calls before someone picked up last time i had an issue... the system is BROKEN!!!