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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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I work in employment law (not for ESD) and can add some context here. When ESD determines you're "not at fault" for an overpayment, it means they've concluded you didn't misrepresent anything or try to collect benefits you knew you weren't entitled to. By law, they must refund any money you've already repaid on a non-fault overpayment. However, their internal processes weren't designed well for this scenario. Their collection system and refund system are separate, which causes delays. As others have suggested, call and specifically request to speak with the overpayment department. Be very clear that you've already paid the full amount and now have a determination letter saying you're not at fault. Use those exact terms. They may tell you to wait for automatic processing, but in my experience, these refunds rarely happen without direct follow-up from the claimant. Be politely persistent.
Thank you so much for this information! Do you know if there's a time limit for how long I have to request the refund? I'm worried since it's already been 8 months since I paid it back.
Generally, you have up to one year from the date of the "not at fault" determination letter (not from when you made the payment) to request a refund. So you should be fine time-wise based on just receiving the letter, but I wouldn't delay in contacting them.
my cousin had this EXACT situation in 2023 and she neve rgot her money back because she waited too long to call them!! dont wait!!! ESD is terrible about this stuff u have to be super aggresive or they will just keep ur money
Oh no, that's terrible! How long did she wait? I'm definitely going to call on Monday.
she waited like 3 months thinking they would automatically refund it and by then they said she needed some form that she never got in the mail. total scam if u ask me
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NOT THE GOVERNORS OFFICE!!!! Call your state rep instead!!! I waited 2 weeks for gov office to do nothing, then called my state rep and had help in 3 days!!!!!
This is good advice. Both can help, but in my experience, state representatives often have dedicated staff who work specifically on unemployment issues and may have established relationships with ESD contacts. The governor's office tends to handle a much broader range of issues and may not be as specialized with ESD problems.
Just an update since I replied earlier - when I called the governor's office, I made sure to emphasize that I had already tried all normal channels and was facing financial hardship due to the wait. That seemed to help get their attention. Also, follow up with an email summarizing your situation after the call. Documentation of your attempts to resolve this will help your case.
Thanks for the follow-up! That's really helpful to know. I'll definitely send an email after calling. I'm concerned they'll just tell me to wait for my appeal hearing, but emphasizing the financial hardship is smart - I literally can't pay my mortgage next month if this doesn't get resolved.
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To directly answer your question about holidays: ESD itself operates on business days, but the bank holiday does affect when funds are released to your account. Here's how the timing typically works: 1. Claim filed (online or phone) - Day 0 2. ESD processes claim - 1-2 business days 3. Bank transfer initiated - Day 2-3 4. Funds available in your account - Day 3-4 With Monday being a bank holiday, the entire schedule shifts by one day. If you filed today (Tuesday), you'll likely see funds by Friday or Monday. One tip: If you're continuing to have issues with the online system, request a SAW account reset. Sometimes the issues are related to cached credentials rather than the ESD system itself.
This is super helpful! Thank you for breaking it down so clearly. I'll try the SAW account reset - didn't know that was an option.
is anyone else having problems with job search requirements? i cant log into worksource and esd says i need 3 job searches but the worksource site is down!!! so stressed
You might want to start a new thread about WorkSource issues since that's a different topic. But briefly - you can still record your job searches offline and enter them later when the site is working again. Keep detailed notes of all your job search activities.
StarStrider
something also to watch for - make sure your next weekly claim is filed on time even while waiting for the first one to get sorted out. i messed up and thought i had to wait for the first week to process before filing the next one and it caused a whole new issue
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Isabella Santos
•That's a good reminder! I've been filing each week on Sunday even though the first week is still pending. Hoping that's the right approach.
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Chloe Anderson
Just a quick update based on what I've heard from former colleagues: ESD is experiencing higher than normal processing times for these types of issues right now due to some staffing changes in early 2025. Be prepared for 3-4 weeks for resolution. And yes, continue filing weekly claims even while waiting for the first one to be processed.
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