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Try calling exactly at 4:25pm. That worked for me twice because most people don't realize they're open until 5pm and stop calling after lunch. The queue usually clears out a bit by then.
Finally got through! Used the Claimyr service you recommended and got connected to an agent in about 20 minutes. They fixed the issue with my overlapping claims and released all my pending payments. Such a relief after weeks of frustration. Thank you SO much for the suggestion!
i had kinda the same thing happen but it was cuz i answered a question wrong on my weekly claim. took FOREVER to fix. have u been filing ur weekly claims still even tho ur not getting paid? u gotta keep doing that or they'll close ur whole claim and ull have to start over again. dont forget!!!!
Any update? Were you able to get through to ESD today? Did any of these suggestions help? Also, how did your job interview go?
Update! First, the interview went really well - they're checking my references, so fingers crossed! As for ESD, I called at 8:01 AM and actually got through after about 40 minutes. Used the "employer non-response adjudication review" phrase that was suggested here, and the agent immediately knew what I was talking about. They confirmed my employer never responded and have now expedited my claim for processing. They said I should see movement within 72 hours! Thank you all SO MUCH for the help and support. This forum has been a lifesaver.
There's some confusion in this thread about how the calculation works. Here's the exact formula ESD uses: 1. They subtract $5 from your gross earnings 2. They subtract 75% of the remaining amount from your weekly benefit For example: If you earn $100 in a week and your weekly benefit is $500: $100 - $5 = $95 $95 × 75% = $71.25 $500 - $71.25 = $428.75 (your adjusted benefit) Total income: $100 + $428.75 = $528.75 So you actually end up with MORE total income than just receiving unemployment alone. Just make sure you always report accurately and maintain your job search activities.
Thank you all SO much for your advice! I'm going to accept the on-call position and make sure I report everything accurately. I'll keep searching for full-time work and completing my job search activities every week. It's a huge relief to know I can earn some extra money without losing all my benefits. I really appreciate everyone taking the time to share your experiences and knowledge!
btw when you finally get ur hearing make sure u have ALL ur documents ready. the judge only gave me like 15 min to explain my situation and I almost messed up by not having my work search records printed out. have everything organized by dates and bring extra copies
Great advice. When preparing for your hearing, organize your documents chronologically and create an index. For my hearing, I prepared a timeline summary showing when I filed claims, when I reported work, and all communications with ESD. The judge appreciated having this overview, and it helped keep my testimony organized.
Just to give you some hope - my overpayment was completely dismissed after my hearing. The ESD representative couldn't prove I had been properly notified about reporting requirements. Make sure you review all notifications they sent you during your claim period. If they failed to properly inform you about any requirements they're using as basis for the overpayment, that's a strong defense. About 70% of the overpayment appeals I've heard about were either reduced or dismissed entirely.
Eduardo Silva
just wait it out. my claim fixed itself after like 3 weeks of being stuck lol. esd eventually processes the backlog even if you cant reach anyone
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Isabella Costa
•That is TERRIBLE advice. Waiting 3 weeks without benefits when you need them to pay bills is not an option for most people. Plus the system doesn't just magically fix itself - someone at ESD eventually processed your claim.
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Connor O'Brien
UPDATE: I did not manage to reach a live representative on the number in my post, however based on the advice in the comments I was able to find an option that asked me if I want to restart my claim and I pressed "yes". It asked me to create a PIN, and voila, my claim is now automatically restarted. I no longer have the old weeks blocking my current claims. It did ask me if I was available for work for the first week during which I was travelling and I replied no. That was all. I could swear that option was NOT available previously in the automated system. It somehow appeared the 10th or 15th time I called...
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Hiroshi Nakamura
•Great news! Yes, the restart claim option can be elusive - it sometimes only appears after certain inputs or at specific times. This is actually a known quirk in their system. For anyone else reading this in the future: persistence with the automated system can sometimes solve these issues without needing to reach a human representative. Glad it worked out for you!
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