Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Nick Kravitz

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same thing happened to me last month! "failure to report earnings" but i had zero income during pandemic! turns out they had me confused with someone with similar name who was working at amazon. took 3 appeals but finally got it fixed. check your quarterly wage reports in your eServices account - might show incorrect employer info if thats whats happening. def appeal this!

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Mateo Silva

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I had something similar happen but it was because a previous employer reported my final paycheck in the wrong quarter. Could be worth checking if maybe a final paycheck from your restaurant job was paid after you filed for unemployment? Even a single missing week can trigger these notices.

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Natalie Chen

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To address your tax refund question specifically: Yes, both federal and state tax refunds can be intercepted for ESD overpayments. For federal refunds, it goes through the Treasury Offset Program (TOP). For state refunds, it's handled directly by Washington Department of Revenue. However, if you file an appeal or waiver request, they may place a temporary hold on collection activities including tax intercepts. Make sure you request this specifically when you file your appeal.

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Elijah Brown

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Thank you for this clear explanation. I'm definitely going to appeal and request a hold on collections. I'm also going to look for all my documentation from when the restaurant closed. Hopefully they'll see this is just a mistake.

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Avery Davis

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I'd like to clarify something important: when you receive a monetary determination after a denied claim, you should check two key things: 1. Look at the "Effective Date" on the new determination - if it's different from your original claim date, it could be a completely new claim period being evaluated. 2. Review the "Potential Benefits" section - even if it shows a weekly benefit amount, this doesn't mean you're eligible. It just shows what you would receive IF you qualified based on wages alone. The monetary determination is just one part of eligibility. If you were denied for insufficient hours initially, but this new determination shows different hours/wages, you might want to check if something changed in your wage record. Don't ignore this letter - either way, it's an official determination that could be appealed if incorrect.

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Thank you for the detailed explanation. The effective date is the same as my original claim, but the letter does show a weekly benefit amount now when the first determination didn't. I'll double-check all my documentation and see if anything else changed.

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Collins Angel

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One more thing to consider - if you applied for regular UI and were denied, but might qualify for another program like PIT (Paid Internship Training) or certain trade-specific benefits, the system sometimes automatically evaluates you for those. The new determination might be for a different type of benefit program entirely.

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I didn't know that was possible! I was in a training program briefly last year, though I didn't mention that in my application. Maybe that triggered something in their system?

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Nadia Zaldivar

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If you participated in an approved training program, that could definitely be relevant. ESD has several different programs with different eligibility requirements. The Commissioner Approved Training (CAT) program, for example, has different qualifying criteria than regular UI. I'd recommend reviewing all sections of the determination letter to see if it mentions any specific program name or type of benefit.

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Omar Mahmoud

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My brother-in-law just went through this last month. His waiver only took about 4 weeks to approve, but I think his case was pretty straightforward since the overpayment was clearly ESD's mistake. They calculated his benefit wrong initially then tried to reclaim $4,200 a year later. Anyway what I'm trying to say is that sometimes it can be faster I guess?

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That's interesting - maybe the type of overpayment affects processing time? Mine was because they initially approved my claim then later said I didn't qualify for a specific week because of some confusion about my availability for work that week. I hope mine is considered straightforward too!

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Javier Morales

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Just wanted to follow up since my earlier comment. One thing I forgot to mention is that while you're waiting for the waiver decision, make sure you respond to ANY correspondence from ESD, even if it seems unrelated to your waiver. Sometimes they need additional info but don't specifically connect it to your waiver request in their communications. Also, document every interaction with ESD - date, time, who you spoke with, and what was discussed. This documentation can be incredibly helpful if you need to file an appeal or if there's any confusion about what information you've already provided. Stay patient and persistent. The process is designed to be thorough, which unfortunately means it can be slow.

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This is great advice - thank you! I'll start keeping a log of all my interactions with ESD. So far it's just been me submitting the waiver and checking my account, but if they contact me I'll definitely document everything. The waiting is definitely testing my patience, but hearing from everyone here has helped me feel less alone in this process.

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Maggie Martinez

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has anyone else notice how the ESD website is always "down for maintenance" at the EXACT times u need to file ur weekly claim?? happened to me AGAIN last night when i tried to file right at midnight. seems suspicious...

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Monique Byrd

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Their system maintenance is scheduled for midnight to 4am on Sundays. It's on their website under System Availability. Best practice is to file your weekly claim during business hours on Sunday or Monday to avoid these maintenance windows.

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FINAL UPDATE: My claim finally switched from pending to paid today! All 7 weeks of backpay are scheduled to hit my account tomorrow. Such a relief! If anyone else is stuck in pending limbo, definitely try the governor's office route - it took about 10 days total from when they got involved, but it worked when nothing else did.

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Lia Quinn

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congrats! bet that backpay is gonna feel good lol

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did anybody else notice the esd website was down for like 4 hours last weekend? maybe they were doing updates and that affected the payment schedule

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Matthew Sanchez

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ya i couldnt file my claim till like sunday night it was super annoying

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Charlotte White

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Update from someone who called ESD yesterday about this exact issue: They confirmed they've adjusted some of their payment batches due to increased claim volume. Some claimants have been permanently moved to different payment processing days. The representative said if your payment day has changed, it will likely stay on that new day going forward. They recommended allowing for a +/- 1 day window in your budget planning for UI benefits.

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Ryan Andre

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Thank you for sharing this! Really helpful to know it's a permanent change and not just a glitch. I'll adjust my budget planning accordingly.

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