Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
when i had this happen the esd lady told me they only care about employers in your "base year" which is like the last 5 quarters or something before you filed. so if that old job was before your base year it doesnt even matter. but yeah call and make sure the right info is there about your recent employer thats the important part
That's exactly right. The base year is the first 4 of the last 5 completed calendar quarters before you filed your claim. Only employment during that period affects your claim. If your old employer falls outside that timeframe, they're irrelevant to your current claim.
I had a kinda related issue whre ESD kept sending letters to an employer I worked at for like 3 weeks as a temp job. They were suuuuper confused and kept calling me about it even tho I had a full time job after that for 2 years which was the one that actually laid me off! The system is so weird sometimes lol. But I eventually got it sorted by talking to an agent on the phone who fixed it in their system.
Glad you got it sorted out! I'm going to keep trying to reach someone. I've been trying all week without success but I'll try early Monday morning when they first open. Thanks everyone for the help and advice!
Join the conversation
mine took 7 weeks back in november and i have a straightford claim!!! it's all about how backed up they are honestly. some weeks they process faster and sometimes slower. just keep filing your weekly claims and eventually it will process. sucks but thats how it is with esd
yep same exp here! was told 6 wks ended up being almost 9!! the system is totally broken
One additional piece of advice - if you've been in adjudication for more than 6 weeks, you should contact the Office of the Unemployment Insurance Ombuds. They can often help get things moving if your claim has exceeded the standard timeframe. Their contact form is on the ESD website under 'Customer Service'. Also, document every attempt to contact ESD (date, time, who you spoke with if anyone). This can be helpful if you need to escalate your case later.
I hadn't heard about the Ombuds office before. I'll definitely keep them in mind if this stretches beyond 6 weeks. I appreciate all the helpful advice from everyone. It's still frustrating to be looking at such a long wait, but at least I have a better understanding of the process now and some options to try. I'll update this thread if anything changes with my claim status.
Join the conversation
One more thing about the waiver process - make sure you check both your physical mail AND your ESD online account messages regularly. Sometimes they'll send the decision online only, and you could miss it if you're just checking the mailbox. Also, if it's been more than 90 days, you can submit what's called a "Hardship Inquiry" through your online account. This flags your case for review and sometimes speeds things up. Look under the "Contact Us" section of your ESD account to find this option.
Thank you! I honestly haven't checked my online account in weeks because I've been focused on my mail. Going to log in right now to make sure I haven't missed anything. And I'll definitely submit that Hardship Inquiry since it's been well over 90 days.
Another thing - if they deny your waiver or only approve a partial waiver, you have the right to APPEAL! Don't just accept their decision. You have 30 days from the date on the determination letter to file an appeal with the Office of Administrative Hearings (OAH). My first waiver request was completely denied, but I appealed and got 50% waived after the hearing. The judge was actually reasonable unlike the ESD bureaucrats. Make sure you have all your financial hardship evidence organized if you need to go this route.
This is excellent advice. The appeal process through OAH is often more favorable than the initial ESD determination. Administrative Law Judges review these cases independently and frequently find grounds for waivers when ESD has denied them. Just be sure to attend your hearing (usually by phone) and be prepared to clearly explain your financial situation.
Join the conversation
My brother had an overpayment from 2023 and his waiver took 9 months to get approved!! By the time they finished he had already paid back half of it because he was scared of the collection threats. Then he had to wait another 2 months to get a refund for what he'd already paid. The whole system is designed to make you give up and just pay even if you qualify for forgiveness.
That's awful about your brother - and exactly what I'm afraid of. They create so much anxiety with their collection threats that people end up paying even when they shouldn't have to. I'm determined to hold out for the waiver decision, but it's stressful not knowing if/when it will ever be resolved.
Update on my earlier comment - I just remembered something important. When I called ESD about my waiver, the agent mentioned they were prioritizing cases where people had submitted a "Financial Hardship Statement" along with their waiver request. It's not officially required, but apparently it helps move your case up in the queue. Basically, write up a 1-page statement explaining: 1. Why you can't afford to repay the amount 2. How the overpayment wasn't your fault 3. How repayment would affect your ability to meet basic needs Submit this through eServices as an additional document for your waiver request. Title it "Financial Hardship Statement - [Your Name] - [Claim ID]
This is incredibly helpful! I'm going to draft a Financial Hardship Statement tonight and submit it tomorrow. Thank you so much for this specific advice - it gives me something concrete I can do while waiting.
Malik Jackson
My sister works at a WorkSource office (not ESD directly but they work with them) and she says they've been super backed up lately because of some seasonal construction layoffs. She mentioned something about their system doing maintenance overnight too, so maybe filing at midnight actually puts you at the back of the line for the next day's processing?
0 coins
Javier Hernandez
•Of COURSE they don't tell us about system maintenance or slow periods. Just another way they make it harder to get benefits we've EARNED. They should be required to post processing times on the website so people know what to expect!!
0 coins
Paolo Marino
UPDATE: My claim finally moved from "processing" to "pending" this morning! So it took about 3 days total. I also got a notice that I need to complete an identity verification interview, which is scheduled for next week. Thanks everyone for the advice and help!
0 coins
Amina Bah
•Great news! For the identity verification interview, make sure you have your driver's license/ID, social security card, and at least one recent pay stub ready. They'll likely ask you to confirm details about your previous employers and wages too. If you prepared all this in advance, these interviews usually only take about 15 minutes.
0 coins