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THE PHONE SYSTEM IS HORRIBLE!!! I tried calling last week and it hung up on me FOUR TIMES before I could file my claim!!! ESD doesn't care that people can't get through. I don't know why they can't hire more people to answer phones when we're REQUIRED to file weekly. And don't get me started on their ridiculous job search requirements - 3 activities a week is excessive when there are barely any jobs in my field. The whole system is designed to make people give up!!!
i feel u!!! took me 5 tries last time. best time 2 call is super early like 7:01am when they first open!!!
Thanks everyone for the helpful answers! I just successfully filed by phone and you were all right - they only asked if I completed my job search activities without asking for details. I'm going to make sure my job search log is more detailed though, especially adding the job titles I was missing. Sounds like those random audits are pretty common.
One more important thing to consider: if you do quit, continue filing weekly claims while your eligibility is being determined, even though you won't receive benefits immediately. If you're eventually approved through adjudication or appeal, you'll get back payments for all those weeks you properly filed. If you wait to start filing weekly claims until after approval, you won't get paid for those missed weeks.
this happened to me last yr too hate how they dont tell u anything then your just waiting and panicking for no reason
I had this problem back in February (not even a holiday!) and my claim was stuck in pending for THREE WEEKS! It turned out there was some flag on my account because I'd picked up a one-day gig but reported it correctly. Had to talk to three different people at ESD before someone finally fixed it. The whole system is a mess honestly.
There's also a timing factor with strikes that most people don't realize. The labor dispute disqualification has a "waiting week" too - so sometimes very short strikes (under a week) don't even come into play with unemployment because by the time you could file and serve your waiting week, you're back at work anyway. Probably why there's so much confusion about this topic.
my mom works for esd (not saying this as official advice just what she told me) and she said the big difference is that with strikes theyre looking at if you are "directly involved in the labor dispute" vs if you quit they're looking at if you had "good cause" which is a totally different standard. so its not really a fair comparison to begin with
This is an excellent point. ESD applies different sections of the law to different situations. For voluntary quits, they look at RCW 50.20.050 regarding "good cause" provisions. For labor disputes, they apply RCW 50.20.090 which has completely different criteria. They're evaluated under separate standards.
Omar Hassan
Question for anyone who's done this - do I need to have my claim ID and social security number ready when I call the governor's office? And do they transfer you directly to someone at ESD or do they take your info and have ESD call you back? Just want to be prepared when I call.
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Chloe Taylor
•You should have your claim ID, SSN, and contact information ready. The Governor's office won't transfer you to ESD directly - they'll take your information and submit an official inquiry to ESD's executive team on your behalf. ESD will then contact you (typically within 2-5 business days, though sometimes faster as OP experienced). Also be prepared to briefly explain what steps you've already taken to resolve the issue through normal channels.
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ShadowHunter
my friend works at esd and says they hate getting these govnr office escalations bcuz it makes them drop everything else. but yeah if ur desperate i guess do what u gotta do. just sayin theres real people trying their best on the other side too
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Sean O'Connor
•Trying their"best ? PLEASE. If they were trying their best,'they d answer their phones and respond to messages. If they were trying their best, they'wouldn t leave people with no income for MONTHS with zero explanation. If they were trying their best, it'wouldn t take the GOVERNOR getting involved to make them do their jobs. Sorry, but I have zero sympathy for an agency that stonewalls people who are about to behomeless.
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