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I had almost the exact same situation in January. Governor's office said I'd get a call the next day, and nothing happened. I waited 3 days, then called the Governor's office back. They apologized and escalated again. Got a call from ESD the next morning at 8:15am, and they resolved my adjudication that same day. My advice: be persistent with the Governor's office. They're actually trying to help, but sometimes your request falls through the cracks on the ESD side. Good luck!
btw if ur really down to ur last $47 u should call 211 right away they can connect u with emergency rent assistance while ur waiting for unemployment to come thru
Question for anyone who's done this - do I need to have my claim ID and social security number ready when I call the governor's office? And do they transfer you directly to someone at ESD or do they take your info and have ESD call you back? Just want to be prepared when I call.
You should have your claim ID, SSN, and contact information ready. The Governor's office won't transfer you to ESD directly - they'll take your information and submit an official inquiry to ESD's executive team on your behalf. ESD will then contact you (typically within 2-5 business days, though sometimes faster as OP experienced). Also be prepared to briefly explain what steps you've already taken to resolve the issue through normal channels.
my friend works at esd and says they hate getting these govnr office escalations bcuz it makes them drop everything else. but yeah if ur desperate i guess do what u gotta do. just sayin theres real people trying their best on the other side too
Trying their"best ? PLEASE. If they were trying their best,'they d answer their phones and respond to messages. If they were trying their best, they'wouldn t leave people with no income for MONTHS with zero explanation. If they were trying their best, it'wouldn t take the GOVERNOR getting involved to make them do their jobs. Sorry, but I have zero sympathy for an agency that stonewalls people who are about to behomeless.
I hate to say it, but 14 weeks is a long time even by ESD standards. If nobody is giving you a straight answer, you might want to consider filing for an adjudicative hearing. You have the right to appeal the "non-action" on your claim. It sounds extreme, but sometimes filing the appeal paperwork is what finally gets someone to look at your claim. Go to your eServices account, look for the "Submit an Appeal" option, and in your explanation say you're appealing the unreasonable delay in processing your redetermination. Include that it's been 14 weeks, you're facing eviction, and you've made multiple attempts to resolve it through normal channels. This creates a formal legal timeline that ESD has to respond to. I've seen it work when nothing else would.
I didn't realize I could appeal a delay - I thought appeals were only for denials. This is really helpful! I'm going to try this right away. How long did the appeal process take in the cases you've seen? I'm worried this will just add more waiting time.
In my experience, just filing the appeal often gets results before you even get to an actual hearing. Once you file it, someone has to review it to prepare for the hearing, which means they finally look at your claim. I've seen claims suddenly get processed within 1-2 weeks after filing an appeal. The system prioritizes appeals because they have legal deadlines attached to them.
UPDATE: I tried calling the main ESD number this morning at exactly 8:00am and asked for a Tier 3 specialist like someone suggested. After being transferred twice, I finally got someone who actually gave me some useful information! Apparently my former employer's final quarterly tax report showed different wages than what I reported on my application. Since the company went out of business, they're having trouble verifying which numbers are correct. The agent put a note in my file flagging it as a hardship case and said a specialist would review it within 5 business days. I'm also going to try the Claimyr service that was mentioned and file that appeal just to cover all bases. Thank you all for the suggestions - this has been the most progress I've made in months!
That's great news! When there's a wage discrepancy involving a closed business, having it marked as a hardship case can make a big difference. One more tip: if you have any pay stubs, W-2s, or bank statements showing deposits that can verify your wages, upload those to your eServices account right away. That can speed up the verification process.
One thing that helped me was gathering evidence that other employees had similar accommodations granted. Do you know if anyone else at your company ever received the same or similar accommodation that you requested? That could really strengthen your case with ESD by showing the company was being discriminatory specifically to you.
Based on what you've shared, I think you have a strong case. ESD typically considers these factors in determining if you quit or were effectively discharged: 1. Did you take all reasonable steps to preserve your employment? 2. Was the employer's action or inaction the real cause of separation? 3. Would a reasonable person in your situation with your medical constraints feel compelled to leave? The fact that your doctor specifically stated you should seek other employment if accommodations weren't possible creates a compelling argument that you had no reasonable alternative. Just make sure ESD has this documentation clearly spelled out. 8 weeks is unfortunately not unusual for complex adjudication cases, especially those involving medical issues and potential discrimination.
Thank you for laying this out so clearly. I definitely did try to preserve my employment by providing the accommodation request and giving them the chance to work with me. I guess I just need to keep being patient and make sure they have all the documentation. It's just so frustrating being in financial limbo for 8+ weeks while they decide.
Omar Zaki
There's also a timing factor with strikes that most people don't realize. The labor dispute disqualification has a "waiting week" too - so sometimes very short strikes (under a week) don't even come into play with unemployment because by the time you could file and serve your waiting week, you're back at work anyway. Probably why there's so much confusion about this topic.
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Freya Andersen
•That's a really good point! Our strike lasted 3 weeks, so we definitely hit that threshold. But for shorter actions, it probably doesn't even matter.
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CosmicCrusader
my mom works for esd (not saying this as official advice just what she told me) and she said the big difference is that with strikes theyre looking at if you are "directly involved in the labor dispute" vs if you quit they're looking at if you had "good cause" which is a totally different standard. so its not really a fair comparison to begin with
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Isabella Oliveira
•This is an excellent point. ESD applies different sections of the law to different situations. For voluntary quits, they look at RCW 50.20.050 regarding "good cause" provisions. For labor disputes, they apply RCW 50.20.090 which has completely different criteria. They're evaluated under separate standards.
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