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Based on my experience with ESD overpayments, here's what I'd recommend:\n\n1. Contact your state representative immediately (as others suggested)\n2. Set up a minimal payment plan to unfreeze your pending claims (even $10/month is enough)\n3. Request a formal overpayment itemization in writing\n4. File a complaint with the Washington State Office of the Attorney General (they have an online form)\n5. Keep filing your weekly claims even while this is being resolved\n\nESD's overpayment system is deeply flawed, but I've seen people successfully get these reversed with persistence and the right pressure points. Don't give up!
My sister worked for ESD and told me a bunch of these claims are getting stuck because of the new ID verification system they put in place after all the fraud during COVID. Do you know if they asked you to verify your identity? Sometimes people miss those notices because they go to spam or get lost among other ESD messages.
I waited 9 weeks last year and then suddenly got a big deposit in my checking account with zero notification. The whole system is a mess. I'd recommend calling your local WorkSource office too - sometimes they can see notes on your account that aren't visible to you.
I'm an unemployment advocate, and I've seen this exact issue many times. The problem is that the ESD computer system sometimes incorrectly applies a disqualification from one employer to the entire claim. This is especially true when both separations happened close together. Two important points: 1. You are absolutely entitled to benefits based on your eligible employment (the marketing job). 2. This is 100% a technical issue that requires a claims specialist to manually review and correct in the system. The fastest resolution would be speaking directly with a claims specialist who can see both determinations and fix the payment status. Once corrected, your back payments should be processed within 48-72 hours typically. If you can't get through on the phone, try the Technical Support line (different from the regular claims line) early in the morning (right when they open). They often have shorter wait times and can transfer you to a claims specialist.
Thank you for confirming this! It's reassuring to know I'm not misunderstanding my eligibility. I'll try the Technical Support line first thing tomorrow morning. If that doesn't work, I might try the Claimyr service someone mentioned above - at this point I'm desperate enough to try anything that might work.
UPDATE: I finally got through to ESD this morning using the Claimyr service someone recommended here. The claims specialist confirmed exactly what you all suspected - the system incorrectly applied the disqualification from my art studio job to my entire claim! The specialist was able to fix it right on the call and said my back payments should process within 3-5 business days. She also said I should see the status change from "disqualified" to "paid" in eServices within 24 hours. Thank you all SO MUCH for your help and advice. This has been such a stressful two months, and I'm incredibly relieved to know I'll finally be receiving the benefits I'm entitled to.
THE SYSTEM IS DESIGNED TO MAKE US WAIT!!! They PURPOSELY delay payments at end of month because they know rent is due!!! I've tracked this for MONTHS and ALWAYS slower at month-end! They want people to get evicted so they don't have to pay benefits anymore!!!
That's not actually how it works. The system processes claims in batches based on volume and staffing. Month-end might be slower because more people file then, creating higher volume, but it's not a conspiracy to cause evictions. ESD wants people to receive their benefits - that's literally their job.
UPDATE: My payment just processed! It switched from "Processing IVR" to "Paid" about an hour ago. Such a relief! Thanks everyone for the reassurance. I'll definitely be filing early on Sundays from now on. Lesson learned!
CyberSiren
One more important thing to note - this payment may have tax implications. Even though the claim is from 2021, if you received the payment in 2025, it counts as income for your 2025 taxes. ESD should send you a 1099-G form next January that you'll need to include with your tax return. Make sure your address is updated in the ESD system so you receive this form.
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Dmitry Volkov
•Oh, I hadn't even thought about the tax implications. Thanks for pointing that out! I'll make sure my address is updated in the system right away.
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Connor O'Reilly
My advice is to call ESD directly to verify this payment is legitimate and get documentation. Yes, it might be legitimate back pay, but it could also be a system error. Either way, you want this documented in case questions arise later.
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Ava Thompson
•good luck calling ESD lol they never pick up!!
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