Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more important thing to note - this payment may have tax implications. Even though the claim is from 2021, if you received the payment in 2025, it counts as income for your 2025 taxes. ESD should send you a 1099-G form next January that you'll need to include with your tax return. Make sure your address is updated in the ESD system so you receive this form.

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Oh, I hadn't even thought about the tax implications. Thanks for pointing that out! I'll make sure my address is updated in the system right away.

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My advice is to call ESD directly to verify this payment is legitimate and get documentation. Yes, it might be legitimate back pay, but it could also be a system error. Either way, you want this documented in case questions arise later.

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good luck calling ESD lol they never pick up!!

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ESD wrongly charged me $625 overpayment - appeal denied - now all my claims stuck pending

I'm so frustrated with the ESD system right now. I've been receiving unemployment since March while working part-time. I've always reported my hours and earnings correctly every week.\n\nBack in June, I had one week where my part-time employer didn't schedule me any hours (no sick leave or vacation - just zero hours). I reported it correctly on my weekly claim. Then in July, I get hit with an overpayment notice saying I owe $625 for that week!\n\nI immediately appealed and submitted my timesheet and paystub as proof, but apparently sent it to the wrong office. At the rescheduled hearing, I was sick all night and missed the court time. By the time I got the judgment paperwork, the deadline for filing a Motion to Vacate had passed, so I filed a Petition for Review instead.\n\nJust got the decision - DENIED. Now I apparently owe $625 for a mistake THEY made. I even got my part-time employer to write a letter confirming I had zero hours that week. \n\nThe unemployment attorney I spoke with basically said "just pay it because the system is rigged and no one wins appeals against ESD." WHAT?? That's insane and unethical.\n\nNow my account shows I owe $1,120 with no breakdown of what it's for, and all my claims since then are stuck as "pending." If I pay this bogus debt, will my pending weeks get processed? Has anyone successfully fought an incorrect overpayment? Who can I contact above ESD to report this abuse of authority?

Based on my experience with ESD overpayments, here's what I'd recommend:\n\n1. Contact your state representative immediately (as others suggested)\n2. Set up a minimal payment plan to unfreeze your pending claims (even $10/month is enough)\n3. Request a formal overpayment itemization in writing\n4. File a complaint with the Washington State Office of the Attorney General (they have an online form)\n5. Keep filing your weekly claims even while this is being resolved\n\nESD's overpayment system is deeply flawed, but I've seen people successfully get these reversed with persistence and the right pressure points. Don't give up!

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Thank you for the practical advice. I'll start with the payment plan to get my pending claims moving and then work through your other suggestions. I really appreciate everyone's help on this!

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My sister worked for ESD and told me a bunch of these claims are getting stuck because of the new ID verification system they put in place after all the fraud during COVID. Do you know if they asked you to verify your identity? Sometimes people miss those notices because they go to spam or get lost among other ESD messages.

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Hmm I don't remember getting anything about ID verification specifically, but now I'm worried I might have missed something. I'll double check all my emails and messages in the ESD portal. Thanks for the tip!

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I waited 9 weeks last year and then suddenly got a big deposit in my checking account with zero notification. The whole system is a mess. I'd recommend calling your local WorkSource office too - sometimes they can see notes on your account that aren't visible to you.

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I didn't even think about trying WorkSource! Will definitely give them a call tomorrow. And good to hear you eventually got your money, gives me a little hope.

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I'm an unemployment advocate, and I've seen this exact issue many times. The problem is that the ESD computer system sometimes incorrectly applies a disqualification from one employer to the entire claim. This is especially true when both separations happened close together. Two important points: 1. You are absolutely entitled to benefits based on your eligible employment (the marketing job). 2. This is 100% a technical issue that requires a claims specialist to manually review and correct in the system. The fastest resolution would be speaking directly with a claims specialist who can see both determinations and fix the payment status. Once corrected, your back payments should be processed within 48-72 hours typically. If you can't get through on the phone, try the Technical Support line (different from the regular claims line) early in the morning (right when they open). They often have shorter wait times and can transfer you to a claims specialist.

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Thank you for confirming this! It's reassuring to know I'm not misunderstanding my eligibility. I'll try the Technical Support line first thing tomorrow morning. If that doesn't work, I might try the Claimyr service someone mentioned above - at this point I'm desperate enough to try anything that might work.

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UPDATE: I finally got through to ESD this morning using the Claimyr service someone recommended here. The claims specialist confirmed exactly what you all suspected - the system incorrectly applied the disqualification from my art studio job to my entire claim! The specialist was able to fix it right on the call and said my back payments should process within 3-5 business days. She also said I should see the status change from "disqualified" to "paid" in eServices within 24 hours. Thank you all SO MUCH for your help and advice. This has been such a stressful two months, and I'm incredibly relieved to know I'll finally be receiving the benefits I'm entitled to.

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congrats!! did u have to appeal anything or they just fixed it right away?

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No appeal needed! They fixed it immediately when the specialist saw both determinations in my file. She said it was clearly a system error in how the decisions were applied to my payments.

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THE SYSTEM IS DESIGNED TO MAKE US WAIT!!! They PURPOSELY delay payments at end of month because they know rent is due!!! I've tracked this for MONTHS and ALWAYS slower at month-end! They want people to get evicted so they don't have to pay benefits anymore!!!

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That's not actually how it works. The system processes claims in batches based on volume and staffing. Month-end might be slower because more people file then, creating higher volume, but it's not a conspiracy to cause evictions. ESD wants people to receive their benefits - that's literally their job.

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OH SURE, believe whatever they tell you! I've been through 3 claims over 5 years and EVERY TIME the same pattern. Why would month-end have more claims when everyone files WEEKLY? Explain THAT!

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UPDATE: My payment just processed! It switched from "Processing IVR" to "Paid" about an hour ago. Such a relief! Thanks everyone for the reassurance. I'll definitely be filing early on Sundays from now on. Lesson learned!

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Great news! Glad it worked out. And yes, filing early is definitely the way to go, especially if you have time-sensitive bills.

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yay!!! told u it would be fine :) the system just takes foreverrrrr sometimes

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