One more tip - when you call, ask for the name and contact information of the person you're speaking with at the governor's office. Then follow up with an email summarizing your conversation and thanking them for their help. This creates a paper trail and shows you're serious. I did this and included all my documentation as attachments (screenshots of my ESD account status, my call log showing all my attempt to reach ESD, etc.). The email follow-up seemed to really help move things along.

OMG I had to call Gov Inslee's office TWICE and lemme tell you the second call was totally different than the first!! First time they were like "we'll look into it" and nothing happened for 3 weeks. Second time I called I mentioned I was working with a JOURNALIST about ESD problems (total bluff lol) and BOOM got a call from ESD leadership team the next day!! Sometimes you gotta get a little creative 😂

my cousin didnt file his last week and said it was way easier just to be done with ESD forever lol. but i think he missed out on like $200 so probably worth doing it right

One more thing to keep in mind: After you file that partial week claim, there's a section at the end where you can indicate that you've returned to full-time work. Make sure to check that box or select that option. This lets ESD know they should close your claim properly. It helps prevent any confusion down the road and makes things smoother if you ever need to apply for benefits again in the future.

have u tried hitting different numbers when the recording starts? sometimes if u press like 2 or 4 it takes u to different menus. also i found that calling around 10:30 sometimes works better than first thing in morning when everyone is calling

Just as an update for everyone - I checked the ESD website this morning and they've posted a service alert about unusually high call volumes due to a new claim system update. They're recommending people use the eServices portal for most issues right now. For adjudication cases that are over 4 weeks old like yours, they've added a special form in the eServices portal under "More Services" then "Submit Documents" where you can request an expedited review. That might be faster than continuing to call.

when you got the OAH attorney did you have to pay them anything upfront? or do they take a percentage of your benefits? trying to figure out if i can afford to appeal

Just want to add some context that might help others: The success rate for appeals with legal representation is significantly higher than those without. According to OAH statistics from 2024, claimants with representation won approximately 67% of their appeals, compared to only 41% for those representing themselves. If you're denied representation through OAH for some reason, there are also nonprofit legal aid organizations like the Unemployment Law Project that can help. They specialize in unemployment cases and work on a sliding scale basis. Also worth noting that the appeal needs to be filed within 30 days of the date on your determination letter (not the date you received it). If you're close to that deadline, you can file a basic appeal immediately just stating you disagree with the determination, then submit additional documentation later.

my brother had something similar happen last year and what worked for him was gathering all his job search proof and writing a super detailed letter explaining exactly why he missed the deadline and proof he did everything right. the judge ended up being really understanding when they saw all the documentation. don't just say "i did the job searches" - PROVE it with screenshots, emails, names, everything you can find.

Just a heads up - even if you start an appeal process, they might still send the overpayment to collections if you don't set up a repayment plan in the meantime. They did that to me without warning and it damaged my credit score. The whole system is rigged against us!