Washington Unemployment

CommunityGovernment Services

Can't reach Washington Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Live agent or your money backRefund policy

Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Will ESD collect pandemic overpayments from my tax refund?

I just got a letter from ESD saying I owe $5,750 for pandemic unemployment benefits from 2020-2021. They're claiming I didn't qualify for some reason, even though I was definitely laid off when my restaurant closed. I can't afford to pay this back right now! I'm worried they're going to take my tax refund next year. Does anyone know if ESD/UI overpayments get collected from tax refunds? And is there any kind of forgiveness program for pandemic overpayments or am I just stuck with this debt forever? I'm seriously freaking out over this.

same thing happened to me last month! "failure to report earnings" but i had zero income during pandemic! turns out they had me confused with someone with similar name who was working at amazon. took 3 appeals but finally got it fixed. check your quarterly wage reports in your eServices account - might show incorrect employer info if thats whats happening. def appeal this!

0 coins

I had something similar happen but it was because a previous employer reported my final paycheck in the wrong quarter. Could be worth checking if maybe a final paycheck from your restaurant job was paid after you filed for unemployment? Even a single missing week can trigger these notices.

0 coins

To address your tax refund question specifically: Yes, both federal and state tax refunds can be intercepted for ESD overpayments. For federal refunds, it goes through the Treasury Offset Program (TOP). For state refunds, it's handled directly by Washington Department of Revenue. However, if you file an appeal or waiver request, they may place a temporary hold on collection activities including tax intercepts. Make sure you request this specifically when you file your appeal.

0 coins

Thank you for this clear explanation. I'm definitely going to appeal and request a hold on collections. I'm also going to look for all my documentation from when the restaurant closed. Hopefully they'll see this is just a mistake.

0 coins

Got determination letter in SAW after denied claim - normal ESD procedure?

I'm pretty confused about something that just happened with my ESD account. I filed an unemployment claim a while back, but it was denied (something about not having enough hours in my base year). I thought that was the end of it, but today I logged into my SecureAccess Washington account and found a new determination of benefits letter. Why would they send me this when my original claim was denied? Is this just standard procedure even though I never received any benefits from that claim? Has anyone else experienced this? Should I be worried or is this just how their system works?

I'd like to clarify something important: when you receive a monetary determination after a denied claim, you should check two key things: 1. Look at the "Effective Date" on the new determination - if it's different from your original claim date, it could be a completely new claim period being evaluated. 2. Review the "Potential Benefits" section - even if it shows a weekly benefit amount, this doesn't mean you're eligible. It just shows what you would receive IF you qualified based on wages alone. The monetary determination is just one part of eligibility. If you were denied for insufficient hours initially, but this new determination shows different hours/wages, you might want to check if something changed in your wage record. Don't ignore this letter - either way, it's an official determination that could be appealed if incorrect.

0 coins

Thank you for the detailed explanation. The effective date is the same as my original claim, but the letter does show a weekly benefit amount now when the first determination didn't. I'll double-check all my documentation and see if anything else changed.

0 coins

One more thing to consider - if you applied for regular UI and were denied, but might qualify for another program like PIT (Paid Internship Training) or certain trade-specific benefits, the system sometimes automatically evaluates you for those. The new determination might be for a different type of benefit program entirely.

0 coins

I didn't know that was possible! I was in a training program briefly last year, though I didn't mention that in my application. Maybe that triggered something in their system?

0 coins

If you participated in an approved training program, that could definitely be relevant. ESD has several different programs with different eligibility requirements. The Commissioner Approved Training (CAT) program, for example, has different qualifying criteria than regular UI. I'd recommend reviewing all sections of the determination letter to see if it mentions any specific program name or type of benefit.

0 coins

How long does ESD take to approve overpayment waivers? Anyone get theirs approved?

Hey everyone, I'm in a bit of a financial pickle after receiving an overpayment notice from ESD for $5,800 last month. I immediately filed for a waiver since I honestly reported everything correctly and can't afford to pay this back (single parent, barely making ends meet). I submitted all the financial hardship documentation they asked for about 2 weeks ago, but haven't heard anything back yet. I've been checking my eServices account daily but there's no update. I'm starting to get really anxious because I keep getting automated payment demand notices even though I applied for the waiver. For those who've successfully gotten an overpayment waiver approved, how long did the process take from submission to decision? Did they contact you for more info during the waiting period? I'm trying to figure out if I should keep waiting or start panicking! Thanks for any help!

My brother-in-law just went through this last month. His waiver only took about 4 weeks to approve, but I think his case was pretty straightforward since the overpayment was clearly ESD's mistake. They calculated his benefit wrong initially then tried to reclaim $4,200 a year later. Anyway what I'm trying to say is that sometimes it can be faster I guess?

0 coins

That's interesting - maybe the type of overpayment affects processing time? Mine was because they initially approved my claim then later said I didn't qualify for a specific week because of some confusion about my availability for work that week. I hope mine is considered straightforward too!

0 coins

Just wanted to follow up since my earlier comment. One thing I forgot to mention is that while you're waiting for the waiver decision, make sure you respond to ANY correspondence from ESD, even if it seems unrelated to your waiver. Sometimes they need additional info but don't specifically connect it to your waiver request in their communications. Also, document every interaction with ESD - date, time, who you spoke with, and what was discussed. This documentation can be incredibly helpful if you need to file an appeal or if there's any confusion about what information you've already provided. Stay patient and persistent. The process is designed to be thorough, which unfortunately means it can be slow.

0 coins

This is great advice - thank you! I'll start keeping a log of all my interactions with ESD. So far it's just been me submitting the waiver and checking my account, but if they contact me I'll definitely document everything. The waiting is definitely testing my patience, but hearing from everyone here has helped me feel less alone in this process.

0 coins

Called governor's office but still stuck in pending since December - any success stories?

I'm at my wit's end with this endless pending status. Filed my initial unemployment claim on 12/17/23 (over 6 weeks ago!) and it's still showing as pending with zero movement. I've called ESD probably 30+ times but either get disconnected or told to 'just wait.' Finally called the governor's office last Thursday (02/01) out of desperation, and they said they submitted an urgent request to ESD on my behalf. It's now been 5 days and still crickets from ESD. Has anyone actually had success getting the governor's office to help speed things up? How long did it take after they intervened? My savings are basically gone and I'm starting to panic about March rent. ๐Ÿ˜ช

has anyone else notice how the ESD website is always "down for maintenance" at the EXACT times u need to file ur weekly claim?? happened to me AGAIN last night when i tried to file right at midnight. seems suspicious...

0 coins

Their system maintenance is scheduled for midnight to 4am on Sundays. It's on their website under System Availability. Best practice is to file your weekly claim during business hours on Sunday or Monday to avoid these maintenance windows.

0 coins

FINAL UPDATE: My claim finally switched from pending to paid today! All 7 weeks of backpay are scheduled to hit my account tomorrow. Such a relief! If anyone else is stuck in pending limbo, definitely try the governor's office route - it took about 10 days total from when they got involved, but it worked when nothing else did.

0 coins

congrats! bet that backpay is gonna feel good lol

0 coins

ESD payment suddenly coming on Thursday instead of Wednesday - permanent change?

Has anyone else noticed their unemployment payments shifting to Thursday? For months I've consistently received my ESD deposits on Wednesdays after filing my weekly claim on Sunday. But last week it suddenly came on Thursday, and now this week my payment is still showing as 'processing' today (Wednesday). The amount and status in my ESD account look normal, just the timing seems different. Is this a permanent change to the ESD payment schedule? Anyone else experiencing this? I budget pretty tight so knowing exactly when money hits my account is really important.

did anybody else notice the esd website was down for like 4 hours last weekend? maybe they were doing updates and that affected the payment schedule

0 coins

ya i couldnt file my claim till like sunday night it was super annoying

0 coins

Update from someone who called ESD yesterday about this exact issue: They confirmed they've adjusted some of their payment batches due to increased claim volume. Some claimants have been permanently moved to different payment processing days. The representative said if your payment day has changed, it will likely stay on that new day going forward. They recommended allowing for a +/- 1 day window in your budget planning for UI benefits.

0 coins

Thank you for sharing this! Really helpful to know it's a permanent change and not just a glitch. I'll adjust my budget planning accordingly.

0 coins

Prev1...20322033203420352036...2231Next