Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
The ESD tax document system is THE WORST. They completely botched my 1099-G last year too - wrong SSN, wrong amount, everything. Took me FIVE MONTHS to get it fixed and I had to file for a tax extension. Make sure you document EVERYTHING. Take screenshots, record call reference numbers, and get names of anyone you talk to. Trust me, you'll need that paper trail when they inevitably mess up the correction too!
this is why i always print everything from esd right away. their system is so flakey sometimes stuff just disappears
FINAL EDIT: Mea culpa! I had forgotten I received benefits in 2010-2012. Please ignore this post. Sorry! I just wanted to update everyone. After digging deeper into my records as someone suggested, I realized those 1099-Gs ARE actually from 2010-2012 when I received benefits during the recession. I completely forgot about that period! My recent 1099-Gs should be available separately, I just didn't look in the right place. Sorry for the confusion and thanks everyone for your help.
No worries! This happens more often than you'd think. Make sure you check under the tax documents section specifically for the more recent years. ESD should have your 2022 1099-G posted there, though sometimes they're late uploading them. Glad you got it sorted out!
Join the conversation
Wanted to clarify something - I work for ESD (not speaking in any official capacity). The Governor's office doesn't directly expedite claims, but they do sometimes forward constituent concerns to our Commissioner's Office, which can flag claims for review. The most effective routes right now are: 1. Your state legislators (as others have mentioned) 2. The ESD Ombuds Office 3. Getting through to an agent who can see if there's a simple issue holding up your claim And yes, hardship flags do exist in our system, but they require specific criteria and documentation. The agent needs to verify the hardship meets certain thresholds. Also, make sure you're continuing to file your weekly claims while in adjudication. I've seen too many people stop filing because they think it doesn't matter until adjudication is complete, but then they lose those weeks of potential benefits.
Thank you for the insider perspective! I have been filing my weekly claims religiously, so at least I'm doing that right. Quick question - is there any particular day/time when it's easier to get through on the phone lines?
Generally, Tuesday through Thursday tends to be slightly better than Mondays or Fridays. Early morning (right when lines open) or mid-afternoon (around 2-3 PM) sometimes has shorter wait times. But honestly, it's still difficult regardless of timing. The callback feature works when available, but it fills up quickly each day.
UPDATE: I wanted to let everyone know what worked! I tried several of the suggestions here. The Ombuds office took my info but said it could be 5-7 business days before they could look into it. I also contacted my state rep's office yesterday morning with all the details about facing eviction. THIS WORKED!! I got a call this afternoon from an ESD supervisor who said my case was expedited after the legislative inquiry. Apparently there was a simple question about my last employer that was holding everything up. She processed my adjudication on the spot, and my account now shows the payments as pending! THANK YOU all so much for the advice - especially about contacting my state representative. You literally saved me from eviction. I'm going to cry from relief.
That's fantastic news! So glad it worked out for you quickly. The legislative route is often the most effective for exactly this reason - they have established channels with ESD's leadership team. Congratulations!
Really happy to hear this worked out for you! Thanks for coming back to update us - it's helpful for others in similar situations to know what worked.
Join the conversation
Thanks everyone for the replies. I'm going to try calling ESD tomorrow to explain my situation and see if they can give me specific guidance for my case. I'll definitely make sure to report my hours correctly each week once I start working, and I'll keep all documentation about my pay schedule just in case. Really appreciate all the help!
Good plan! One more tip: when you file your weekly claims after starting work, make sure you answer "yes" to the question about whether you worked that week, then accurately report your hours and estimated earnings. If you're eligible for partial benefits, the system will calculate that automatically. And yes, definitely keep copies of everything - offer letter, pay schedule documentation, timesheets, etc. Good luck with the new job!
Join the conversation
this happened to my roomate! turned out hed been approved but then they randomly decided to put him in adjudication (whatever that is) but the system still said paid. he had to send in like his ID and social security card and stuff. took forever. but yeah the call thing is impossible, he never got thru.
Adjudication is when they need to review some aspect of your claim manually. It's common for the system to show payments as processed even when they're actually on hold pending adjudication. This is exactly why speaking with an agent is so important - they can see what's actually happening behind the scenes.
UPDATE: Finally got through this morning!!! Called the claims center number that @practical_solution suggested at exactly 7:00am and got the high volume message 6 times in a row, but on the 7th try I actually got placed in a queue! Waited for 47 minutes but finally spoke to a very helpful agent named Marcus. Turns out my payments were on hold because of a "quarterly review" flag that happened automatically due to some previous W2 wages. The ridiculous part is that there was NOTHING in my online account showing this hold - it all looked perfectly normal and said "paid"! Marcus removed the hold and said my payments should arrive within 48 hours. He also said this is a "known issue" with their system right now where holds don't display properly online. So frustrating but at least it's fixed now. Thanks everyone for your help!
thats awesome! glad u got it fixed!!
Great to hear! Those quarterly reviews can be so frustrating, especially when they don't even show up as an issue in your account. Glad you were able to get through and get it resolved!
Marilyn Dixon
all these goverment agencies are the same... take forever to give u what's yours but expect immediate payment when they want something from u lol just wait it out
0 coins
Vanessa Figueroa
UPDATE: I finally managed to get through to someone at ESD this morning! For anyone dealing with this in the future - the rep told me that waiver refunds are indeed processed separately from regular benefits and take 30-45 days to process. She confirmed mine was approved and in the system, and should be deposited within the next 7-10 days. She also noted that they're currently dealing with a backlog of waiver refunds from a recent system update. Thanks everyone for your help and suggestions!
0 coins
Abby Marshall
•That's great news! Glad you finally got some answers. Hope the money comes through quickly for you.
0 coins