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When i had this problem before i checked my notices section in eServices and there was actually an issue they needed info on but they never emailed me about it. Might be worth checking there too just to make sure.
Good suggestion - I just checked and there's nothing in my notices section. I guess it's just delayed processing. I'll give it another day before panicking.
Mine finally processed this morning! Filed Sunday, showed up Thursday. So you might get yours tomorrow. They seem really backed up this week for some reason.
Update: Mine just processed too! Payment should be in my account tomorrow morning according to the portal. Thanks everyone for the reassurance - was getting really worried there.
YAY! Mine too! Crisis averted lol
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Since you're going on 4 weeks now, I'd recommend taking these specific steps: 1. Send a detailed message through the ESD portal explicitly asking what's causing the adjudication delay and if any information is missing 2. Try calling right when they open (7:30am) every day this week - persistence is key 3. Check if your former employer was sent a request for information (you can ask this when you get through to ESD) 4. Review your separation letter/documentation to make sure the reason for separation is clearly stated as a layoff 5. Double-check that your identity verification went through successfully (sometimes there are technical issues) Regarding your old employer reaching out - unless you received a formal job offer (with start date, compensation details, etc.) and declined it, it shouldn't affect your claim. However, if they did make a formal offer that you declined, you should report that on your next weekly claim.
Thank you for these concrete steps. I sent a detailed message through the portal this morning after reading your comment. I didn't receive any formal separation letter from my employer who laid me off - just verbal notification. Could that be part of the problem? Should I ask them for something in writing now?
One thing no one's mentioned yet - check your spam folder regularly! ESD sometimes sends important correspondence that gets filtered. Also, make sure your contact information is up-to-date in both your SAW account AND your ESD profile (they're separate systems and don't always sync properly). If you're able to reach an agent through calling (or using a service like Claimyr), ask them to specifically check if there are any "fact-finding" questionnaires assigned to your claim that you haven't received. Sometimes these get lost in the system but still hold up your claim.
Good point about the two separate systems! I had issues because my phone number was updated in one system but not the other. Took weeks to sort out because notices were being sent to a disconnected number.
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Thanks for this post! Just checked my drivers license against what I entered and realized I put the wrong issue date. Going to send a message to ESD right now before they flag my account. You probably saved me weeks of waiting!
my roommate had this happen to. he entered his weight as 185 but his license says 175 from when he got it years ago. took 5 weeks to fix and he almost got evicted waiting for unemployment to start. they need a better system
wait they actually check your WEIGHT? that's crazy lol mine is way off from my license
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i been on unemployment since december and never had adjudication so i gues im lucky? every claim iv'e done just gets aproved automatically maybe bcause i worked at the same company for 7 years?
You are indeed one of the lucky ones! Claims with long-term employment at a single employer with a clear layoff reason tend to have fewer flags in the system. It's claims with multiple employers in the base year, quits, or employer disputes that typically get flagged for adjudication under the new system.
I just wanted to thank you for posting this. I called the Governor's office this morning after reading your post (I'm on week 5 of adjudication), and they were super helpful. The person I spoke with took all my info and submitted an expedite request for me. She also explained that my specific issue was related to wage verification because I had worked in both Washington and Oregon during my base year. I've been so stressed about this, and it's the first time I've felt like I've made any progress. I'll update when I hear something. Thanks again!
I'm so happy this helped you! The multi-state wage verification can definitely complicate things. When I spoke with the adjudicator, they mentioned those kinds of claims often take longer because they have to coordinate with other states. Fingers crossed you hear something soon!
Amara Eze
UPDATE: My claim finally showed up correctly in the system! It took about 36 hours from when I filed by phone. The dashboard no longer shows that I need to file, and instead shows my claim as being processed. Thanks everyone for your help and preventing me from filing twice!
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NeonNomad
•Great news! This is the typical timeline for IVR claims to fully process. For future reference, the online system is generally more reliable and updates faster, but it's good to know the phone system works as a backup option when needed.
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Sofia Martinez
•mine just updated too! what a relief!
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Dylan Mitchell
wait so we're supposed to file online each week? i thought we only had to file once at the beginning? is that why my payments stopped????
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NeonNomad
•Yes, you need to file a claim EVERY week you want to receive benefits, either online or by phone. This is the weekly "certification" process that confirms you're still eligible. If you haven't been doing this, that's definitely why your payments stopped. You should log in immediately and see if you can file for any missed weeks (there's a limited window to file for previous weeks).
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