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Just saw ur other comments - if u didn't document the HR convo ur gonna have a hard time. My friend went thru this and the employer straight up LIED about what they had told him. Its ur word against theirs... try to find any coworkers who might have overheard anything?
Regardless of how strong your case is, appeal and continue filing weekly claims while you're waiting. The appeal process in 2025 is taking about 6-8 weeks right now from filing to hearing date. That's a long time to go without income, so you should also look into emergency assistance programs like basic food benefits and HEN referrals for housing assistance while you wait. If you're dealing with substance use issues, there might be additional support services available to you.
have u tried using a diffrent browser? sometimes internet explorer works better for goverment sites (weird i kno). my husbands esd account only works on his phone not on our computer for some reason.
Update on this issue: ESD just published a technical bulletin about this exact problem. They're aware of the email association errors happening after their March 2025 security update. They recommend waiting 24 hours between email updates to allow their system to fully process changes. For those still struggling, they've also added a specific option in their phone tree for this issue - when you call the main number, press 2, then 4, then 1 for "account association errors" which should connect you to specialized technical support. Glad to hear the OP got their issue resolved using the method I suggested!
wait can someone explain why his claim is pending for so long? mine was approved in like 5 days. did you guys make a mistake on the application maybe??
To answer your follow-up question - yes, he absolutely must continue doing and documenting 3 job search activities each week until he actually starts working (not just until he gets the offer). Once he works his first day at the new job, then he can stop doing job searches but should still file for that partial week and report his earnings. After he starts working full-time, he'll no longer need to file weekly claims. ESD will eventually process his backpay for all eligible weeks where he properly filed claims and met job search requirements. Just be patient as this can sometimes take several weeks after the claim moves from pending to approved status.
BE CAREFUL!!!!! ESD is super picky about this stuff and will hit you with an overpayment if you mess up. My cousin got a $2,300 overpayment bill because he answered the full-time work question wrong. Make sure you answer NO tomorrow (since you haven't started yet) and YES next week (after you've started). And keep all your paystubs from the new job in case they ask for verification later. They randomly audit people all the time!
To clarify what others have said: 1. File tomorrow for this week (where you worked 0 hours) 2. File next Sunday for your first partial work week 3. Answer the "returned to full-time work" question as NO on tomorrow's claim 4. Answer the "returned to full-time work" question as YES on next week's claim 5. Report all hours and wages accurately on next week's claim 6. Continue completing 3 job search activities until your very last claim ESD calculates your eligibility for partial benefits using this formula: If your gross earnings for the week are less than 1.33 times your weekly benefit amount, you may receive partial benefits. The system automatically makes this calculation based on what you report. Congratulations on your new position!
Liam McGuire
When I needed my old claim info for a background check, I ended up having to go to the WorkSource office in person. The staff there could access my full history immediately and printed everything out for me on the spot. Might be worth trying if you have one near you and can't wait for email responses or phone calls.
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Yuki Sato
•I hadn't thought of going to WorkSource! There's one about 20 minutes from me. Did you need an appointment or could you just walk in? This might be my best option at this point.
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Liam McGuire
•I just walked in. Had to wait about 30 min to see someone but WAY better than trying to call ESD. Bring your ID and know your SSN. They might ask security questions to verify your identity before accessing your records.
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Carmen Ruiz
Quick update on the records request option - I just checked and the public records process typically takes 5-21 business days per ESD's website, so that's probably too slow for your mortgage deadline next week. Either try Claimyr to get through by phone faster, or the WorkSource in-person option someone mentioned might be your quickest solutions.
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Yuki Sato
•Thanks everyone! I'm going to try the WorkSource office tomorrow morning, and if that doesn't work out, I'll try Claimyr to get through on the phone. Really appreciate all the help!
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