Washington Unemployment

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ESD overpayment waiver approval time + getting unpaid weekly claims?

Hi everyone, I've got an overpayment waiver that's been sitting in 'pending' status for what feels like forever. For those who had their overpayment waivers approved - how long did yours take to go from 'pending' to actually getting a decision? I'm starting to get nervous. Also, I have a somewhat complicated situation. There were 13 weeks where I properly filed my weekly claims but never received payment on them. If my overpayment waiver gets approved, will I also get back-payment for those 13 unpaid weeks? Or are those considered separate issues? My overpayment amount is around $7,800 and I really can't afford to pay it back. The unpaid weeks would be worth about $5,200 that I never received but was eligible for. Any insights from those who've been through something similar would be incredibly helpful. Thanks!

My bro-in-law works at ESD (not in claims dept tho). He says they're SUPER backed up right now due to staff shortages and some new computer system they're implementing. Said wait times on everything are like 30% longer than normal. Just a heads up that you might need extra patience right now.

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GREAT they change computers while people cant pay rent. typical government nonsense

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I hear ya. Not trying to make excuses for them, just sharing what I heard. The timing sucks.

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btw one more thing i just remembered - if you submitted any documents with your waiver request you should double check and make sure they got uploaded correctly. my friend had her waiver denied because she thought shed uploaded her bank statements but they never actually went through the system for some reason

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That's a good tip! I'm going to log in now and verify everything is there. Hadn't even thought of checking that.

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Can't get past ESD login screen - multiple IDs and phone support keeps hanging up

I'm at my wits end trying to file an unemployment claim with ESD. Been trying for TWO DAYS straight. I can't remember my login from when I filed back in 2022, so I requested my user ID through their system. They sent me back THREE different login IDs! How am I supposed to know which one to use?! For each one, I tried the 'forgot password' option, but keep getting error messages. So I tried calling their tech support line. It took me 5 attempts just to get into the hold queue. After waiting 1.5 hours, I finally got a callback, answered immediately, and guess what? NOBODY WAS THERE. The line just went dead after a few seconds. I've called back 35+ times today (literally counting at this point) and keep getting the automated message that 'all lines are busy.' I have bills due next week and desperately need to get this claim started. Is there ANY other way to reach an actual human being at ESD? Or am I just supposed to waste my entire week redialing until my finger falls off? This is beyond frustrating!

theres another trick i learned. when u get the "all lines are busy" message, dont hang up right away. wait about 30 seconds sometimes it will actually put u in the queue anyway. worked for me twice now. the system is weird like that lol

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I'm gonna try this tomorrow!! Will literally try ANYTHING at this point ๐Ÿ˜ฉ

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UPDATE: I got in!!! Combination of several suggestions here worked. I searched my old emails and found which SAW ID was the right one. Then I used the separate SAW help desk number that someone suggested, and got through after only 20 minutes on hold. They reset my password and verified my account. The agent also gave me a direct number to the ESD technical support team (not the main claims line) which I'm happy to share: (360) 507-9195. Thanks everyone for your help! Now I can finally start my claim process.

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Will ESD overpayment waiver reimbursement be intercepted by child support like my UI payments?

So I finally got some good news after months of stress - my overpayment waiver with ESD was accepted! They said I'll be reimbursed for all the money I've already paid toward the overpayment (about $2,800). Here's my concern though: I'm currently on regular unemployment and half of my weekly benefits are being garnished for child support. When ESD reimburses me this lump sum, will child support automatically take half of that too? Or does it work differently since it's a reimbursement of money I already paid? I'm trying to plan my budget and really need to know if I'll get the full amount back or only half. Has anyone dealt with this situation before?

Just curious - how long did your overpayment waiver process take? I'm still waiting on mine and it's been 9 weeks already with no updates.

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Mine took about 11 weeks total. The first 8 weeks showed no status updates at all, then suddenly changed to 'in review' and then was approved 3 weeks after that. Hang in there!

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To answer your follow-up question about speaking with a supervisor - start with the regular agent but be prepared to escalate. Ask them specifically: "How will this overpayment reimbursement be coded in the system and will it be subject to child support withholding?" If they seem unsure or give a generic response, that's when you should politely ask to speak with a supervisor who has experience with overpayment reimbursements. Also, make sure to have your case numbers ready for both ESD and DSHS child support when you call. Document the names of everyone you speak with and the date/time. This paper trail can be invaluable if there's any dispute later.

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Great advice, thank you! I'll prepare all my case numbers and documentation before calling. Really appreciate all the help from everyone here.

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ESD lump sum payment in January 2025 - which tax year does it count for?

Hi everyone, I've got a tax question that's making my head spin. I applied for unemployment benefits in late November and had all my weekly claims sitting in 'pending' status during the adjudication process. Finally got everything sorted in early January 2025, and ESD deposited a lump sum payment for all those weeks I claimed in December. I'm trying to figure out if this lump sum payment counts for the 2024 tax year (since that's when I did the weekly claims) or the 2025 tax year (since that's when I actually received the money). Does anyone know how this works for tax reporting purposes? I'm trying to plan ahead since this is a significant amount ($4,780) and I don't want to mess up my taxes. Thanks for any guidance!

I'm in almost the exact same situation but my adjudication is still going on from December. Been waiting 6 weeks now with no update! How did you get your adjudication resolved so quickly? Did you do anything special? I'm desperate at this point.

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In my case, I called repeatedly and finally got through to someone who could help. I think what made a difference was that I had all my employment documents already uploaded to my account - termination letter, final paystub, everything they might ask for. When I finally spoke to someone, they were able to review everything on the spot. Hope your situation gets resolved soon!

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Just to add more clarity, here's how it works officially: 1. Your 1099-G for 2024 will only include payments you physically received between Jan 1 - Dec 31, 2024 2. Your 1099-G for 2025 will include all payments received between Jan 1 - Dec 31, 2025 (including your lump sum) 3. ESD should mail your 1099-G forms by January 31st following each tax year 4. You can also access your 1099-G forms electronically through your ESD account Don't forget that you can choose to have federal taxes withheld from future unemployment payments (10%) which might help you avoid owing a large sum at tax time.

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Thanks for the additional info! I did opt for the 10% withholding, but I'm still concerned it might not be enough. Do most people find the 10% withholding covers their tax liability on unemployment income or should I be setting aside more?

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The 10% withholding is often not enough, especially if you have other income sources during the year. Most financial advisors recommend setting aside an additional 5-10% of your benefits for potential tax obligations, depending on your total annual income and tax bracket. Better to have extra saved than come up short!

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What happens after filing ESD overpayment appeal? Will I pay interest if I lose?

Just submitted my appeal for a $5,800 ESD overpayment notice and I'm feeling completely lost about what happens next. The letter said I supposedly didn't report some income correctly, but I have pay stubs that prove I did everything right! Now I'm wondering: 1) What are the next steps after filing the appeal? Will I get some kind of confirmation? 2) How long does the appeal process usually take with ESD? 3) If I end up losing the appeal (hope not!), will they charge interest on the amount from when I filed the appeal until the decision? I'm already stressed about possibly having to pay back that much money, and the thought of additional interest is making me sick. Anyone been through this process recently?

Forgot to mention - make sure you respond to EVERYTHING they send you, even if it seems repetitive. I missed one stupid form and they used that against me in the hearing saying I was 'non-responsive' which is total BS.

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This is good advice. Document everything, including when you send in forms. I recommend using certified mail or fax with confirmation for important documents, and keep copies of everything.

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my neighbor had an adjudication for almost the same thing and he showed up with all his paperwork and the judge basically dismissed the case right there because ESD made such an obvious error. sometimes these are just system glitches that a human can fix right away.

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That's encouraging to hear! I'm hoping for a similar outcome since I have clear documentation showing their mistake.

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