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THE WORST PART is how they make us wait for WEEKS while bills pile up!!!! Why does it take 7+ weeks just to ask a simple question they could have asked day ONE?!?! The whole system is designed to make people give up. FIGHT FOR YOUR BENEFITS!!!!
After you report the fraud, you'll want to get a copy of your full ESD account record. You can request this through a public records request on their website. This will show all claim activity under your SSN, including what address and bank account information was used for the fraudulent claim. This evidence is super helpful for clearing things up with the IRS too.
THE SYSTEM IS DESIGNED TO MAKE US WAIT!!! They PURPOSELY delay payments at end of month because they know rent is due!!! I've tracked this for MONTHS and ALWAYS slower at month-end! They want people to get evicted so they don't have to pay benefits anymore!!!
That's not actually how it works. The system processes claims in batches based on volume and staffing. Month-end might be slower because more people file then, creating higher volume, but it's not a conspiracy to cause evictions. ESD wants people to receive their benefits - that's literally their job.
UPDATE: My payment just processed! It switched from "Processing IVR" to "Paid" about an hour ago. Such a relief! Thanks everyone for the reassurance. I'll definitely be filing early on Sundays from now on. Lesson learned!
Diego Chavez
I'm an unemployment advocate, and I've seen this exact issue many times. The problem is that the ESD computer system sometimes incorrectly applies a disqualification from one employer to the entire claim. This is especially true when both separations happened close together. Two important points: 1. You are absolutely entitled to benefits based on your eligible employment (the marketing job). 2. This is 100% a technical issue that requires a claims specialist to manually review and correct in the system. The fastest resolution would be speaking directly with a claims specialist who can see both determinations and fix the payment status. Once corrected, your back payments should be processed within 48-72 hours typically. If you can't get through on the phone, try the Technical Support line (different from the regular claims line) early in the morning (right when they open). They often have shorter wait times and can transfer you to a claims specialist.
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NeonNebula
•Thank you for confirming this! It's reassuring to know I'm not misunderstanding my eligibility. I'll try the Technical Support line first thing tomorrow morning. If that doesn't work, I might try the Claimyr service someone mentioned above - at this point I'm desperate enough to try anything that might work.
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NeonNebula
UPDATE: I finally got through to ESD this morning using the Claimyr service someone recommended here. The claims specialist confirmed exactly what you all suspected - the system incorrectly applied the disqualification from my art studio job to my entire claim! The specialist was able to fix it right on the call and said my back payments should process within 3-5 business days. She also said I should see the status change from "disqualified" to "paid" in eServices within 24 hours. Thank you all SO MUCH for your help and advice. This has been such a stressful two months, and I'm incredibly relieved to know I'll finally be receiving the benefits I'm entitled to.
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Ravi Malhotra
•congrats!! did u have to appeal anything or they just fixed it right away?
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NeonNebula
•No appeal needed! They fixed it immediately when the specialist saw both determinations in my file. She said it was clearly a system error in how the decisions were applied to my payments.
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