What does 'adjudication' mean on my ESD unemployment claim?
I'm completely lost with all these technical terms ESD uses! My claim status says 'in adjudication' and has been like that for over a week now. What exactly does 'adjudication' mean? Is this normal or did I mess something up? I really need this money soon for my mortgage payment that's coming due on the 15th. Any help understanding what's happening with my claim would be great!
18 comments


Liam Fitzgerald
Adjudication means ESD is investigating something on your claim that needs to be resolved before they can pay you. It could be your separation reason, availability for work, or something else that triggered a flag. It's definitely normal but can take anywhere from 1-6 weeks depending on their backlog. When I went through this last year, I was in adjudication for 3 weeks before they approved my claim. You can try calling ESD directly, but getting through is nearly impossible these days.
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Mei Lin
•Thanks for explaining! 6 WEEKS?? Omg I can't wait that long! Do you know if there's any way to speed up the process?
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GalacticGuru
adjudication is when they check if u qualify. my sister had this happen cuz her employer said she quit but she was actually laid off. took almost a month to fix!!
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Mei Lin
•A month is so long! Did she do anything special to get it resolved?
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Amara Nnamani
Adjudication is essentially ESD's investigation process. When something in your claim needs further review, they put it in adjudication. Common reasons include: - Discrepancies in information between you and your employer - Questions about your availability for work - Issues with your work separation (quit vs fired vs laid off) - Potential eligibility issues Unfortunately, it's a waiting game. Make sure you KEEP FILING YOUR WEEKLY CLAIMS even during adjudication! This is super important because if they approve you, they'll pay for all those weeks at once. If it's urgent, you might want to try reaching an ESD agent directly. I had success using Claimyr (claimyr.com) to get through to ESD when my claim was stuck. They have a service that helps you skip the phone queues. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Hope this helps!
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Giovanni Mancini
•THIS!! Keep filing those weekly claims no matter what! My cousin didn't and lost out on 3 weeks of benefits when his claim eventually got approved.
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Fatima Al-Suwaidi
The ESD system is DELIBERATELY designed to be confusing and slow. They hope people will give up and not collect benefits they're entitled to. I was stuck in "adjudication" for 7 weeks last year and had to call my state representative to finally get it resolved. The system is broken by design, not by accident.
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Dylan Cooper
•That's not entirely accurate. While the system is definitely overwhelmed and inefficient, adjudication is a necessary legal process to verify eligibility. ESD is required by federal law to investigate certain issues before paying benefits. It's not a conspiracy to deny benefits - it's bureaucratic inefficiency combined with understaffing.
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Sofia Morales
When I was in adjudication they sent me a questionnaire through my eServices message center. Did you check there to see if they're waiting for additional information from you? Sometimes they need more details but don't make it obvious they're waiting for you.
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Mei Lin
•Just checked and I don't see any messages or questionnaires in my account. Just the status saying adjudication. Should I upload documents proactively or just wait?
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Liam Fitzgerald
If you're concerned about your mortgage payment, you might want to try the Claimyr service someone mentioned above. I was skeptical at first but it actually got me through to an ESD agent after weeks of trying on my own. The agent was able to tell me exactly what was holding up my claim and gave me an estimated timeframe. Sometimes just knowing what's happening makes the waiting easier. You can check out their video to see how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3
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Fatima Al-Suwaidi
•Just another service profiting off a broken system! Why should people have to PAY to access a government service they're entitled to? The real solution is fixing ESD's garbage phone system.
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Dylan Cooper
Adjudication is the formal process ESD uses to resolve questions about your eligibility for benefits. Under Washington state law (RCW 50.32), certain issues require investigation before benefits can be paid. While your claim is in adjudication: 1. Continue filing weekly claims without fail 2. Check your eServices account daily for questionnaires or document requests 3. Answer your phone even from unknown numbers (could be an adjudicator) 4. Make sure your contact information is up-to-date in the system The current average adjudication time is approximately 4-5 weeks, though simple issues may resolve faster. If you have documentation that supports your claim (separation notice, doctor's notes, etc.), you can upload them proactively through your eServices portal under "Upload a Document.
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Mei Lin
•This is really helpful info, thank you! I'll definitely keep filing my weekly claims. Is there a specific document type I should select when uploading proof that I was laid off? My former employer gave me a letter.
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Giovanni Mancini
has anyone else noticed they always seem to put first-time claimants in adjudication? happened to me and like 5 other people i know. almost like they do it automatically for new people
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Dylan Cooper
•It's not automatic for first-time claimants, but new claimants are more likely to have separation issues that require adjudication since they don't have an established claim history. Also, with no prior claims, there's no baseline for comparison, so the system may flag more potential issues for review.
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Mei Lin
UPDATE: I finally got through to ESD this morning after trying for days! They told me my claim is in adjudication because my employer reported a different reason for separation than what I put. I said I was laid off due to lack of work, but apparently my employer is claiming I was terminated for performance issues (which is NOT true). The agent said they'll be scheduling a phone interview with both me and my employer separately to determine what actually happened. At least now I know what's going on. She estimated 3-4 more weeks before resolution. Going to call my mortgage company to see if I can get an extension. Thanks everyone for your help explaining this!
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Amara Nnamani
•This is a common issue! Make sure you have any documentation ready for your interview - emails about layoffs, performance reviews showing no issues, anything that supports your case. During your phone interview, stick to facts and avoid emotional statements about your employer. Good luck!
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