14 weeks with claim stuck in Tax & Wage dept - no updates from ESD

Unfortunately, the Tax & Wage department is notorious for these kinds of delays. They're basically reviewing your past wages and employment history to confirm your benefit eligibility. Since you mentioned a "redetermination," there might have been an issue with your original monetary determination. A few things that might help: 1. Contact your state representative or senator's office (not just the governor). They often have ESD liaisons who can inquire about specific cases. 2. File a formal complaint through the ESD website. Sometimes this triggers an internal review. 3. Request a "hardship expedition" specifically - mention your rent situation and lack of income. Use those exact words when you call. 4. Check your ESD account online daily - sometimes they request additional documentation but the notification emails get lost.

omg i feel your pain!! the tax & wage dept is THE WORST!!! my claim was stuck there for 11 weeks last year and it was a NIGHTMARE. i literally called everyday for 3 weeks straight and got nowhere. so frustrating!!!! hang in there!!!

The Tax & Wage department is seriously understaffed right now. I know that doesn't help your immediate situation, but it explains why so many claims are backed up. One thing to try - sometimes if you call the main ESD number (not the claims number) and specifically ask for a Tier 3 specialist, you might get someone who can actually see what's happening with your claim rather than just reading the same status note everyone else sees. Also, in my experience, calling right when they open at 8am gives you the best chance of getting through. The hold times are usually shortest then.

After weeks of trying to get through to ESD about my adjudication issue, I finally used a service called Claimyr. It got me through to an actual ESD agent in less than an hour after I spent WEEKS trying on my own. They have a video demo of how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The website is claimyr.com if you want to check it out. It was the only thing that worked for me after trying everything else.

this whole system is DESIGNED to make people give up!!!!! i waited 9 weeks last year and when i finally got through they said they "lost" my documents twice even tho i uploaded them to my eservices account and had confirmation numbers. they dont care at all about us. the governor should be ashamed of how this agency treats people.

I went through something similar last year with the Tax & Wage department. I found out later that the issue was my employer hadn't properly reported my wages to ESD for the last quarter I worked. If your former employer is the problem, you might try contacting their HR department directly to see if they've properly submitted everything ESD requested from them. In my case, there was a form my employer needed to complete that they had ignored, and my claim couldn't move forward without it. Once they finally submitted it, my claim was processed within a week.

I hate to say it, but 14 weeks is a long time even by ESD standards. If nobody is giving you a straight answer, you might want to consider filing for an adjudicative hearing. You have the right to appeal the "non-action" on your claim. It sounds extreme, but sometimes filing the appeal paperwork is what finally gets someone to look at your claim. Go to your eServices account, look for the "Submit an Appeal" option, and in your explanation say you're appealing the unreasonable delay in processing your redetermination. Include that it's been 14 weeks, you're facing eviction, and you've made multiple attempts to resolve it through normal channels. This creates a formal legal timeline that ESD has to respond to. I've seen it work when nothing else would.

UPDATE: I tried calling the main ESD number this morning at exactly 8:00am and asked for a Tier 3 specialist like someone suggested. After being transferred twice, I finally got someone who actually gave me some useful information! Apparently my former employer's final quarterly tax report showed different wages than what I reported on my application. Since the company went out of business, they're having trouble verifying which numbers are correct. The agent put a note in my file flagging it as a hardship case and said a specialist would review it within 5 business days. I'm also going to try the Claimyr service that was mentioned and file that appeal just to cover all bases. Thank you all for the suggestions - this has been the most progress I've made in months!