Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I heard from an ESD worker that they're still dealing with a massive backlog from the pandemic years. Apparently, they had over 100,000 overpayment waiver requests to process! They're working through them by date received, so if you submitted in mid-2023, you might still be waiting a while. It's completely unreasonable but unfortunately seems to be their normal timeline now.

0 coins

100,000 requests?!?! thats insane! maybe they should HIRE MORE PEOPLE instead of making us wait YEARS for a decision!! and they wonder why people get frustrated with government services... smh

0 coins

One more thing to consider - make sure you're responding to ANY communication from ESD, even if it doesn't seem directly related to your waiver. Sometimes they need additional information to process your waiver but don't clearly connect it to your pending waiver request. Check your eServices Message Center regularly and also your regular mail. I've heard of people's waivers being denied simply because they missed responding to a verification request.

0 coins

That's a good point! I check my eServices account weekly but I'll start checking more frequently. I haven't received any requests for additional information that I'm aware of, but I'll double-check my spam folder and make sure I haven't missed any physical mail either. Would hate for all this waiting to be for nothing because I missed some crucial communication.

0 coins

Just wanted to add - make sure you download a copy of the judge's decision and keep it somewhere safe. In rare cases, ESD has been known to request another copy if there are technical issues with their systems. Also, a "reversed" decision is definitely good news! It means you won on the main issue. One thing to note: if you had any other eligibility issues besides the quit/discharge reason, those would still need to be resolved separately. For example, if you also had an able and available issue or a job search issue, that wouldn't be covered by this appeal decision.

0 coins

Thank you! I've already saved multiple copies of the decision. Thankfully the only issue was the separation from work - I've been doing all my job searches and everything else by the book. I just hope they process it quickly because my finances are seriously tight right now.

0 coins

hey did u get paid yet? curious how long its taking people in 2025 to get their backpay after winning appeals

0 coins

Not yet - it's been 8 days since the decision. I called ESD yesterday and they confirmed they received the judge's decision, but said it's "in the queue for processing" and couldn't give me an estimate. Super frustrating but at least they have it.

0 coins

just wondering did u report the job when u first started or only when u got the commission? cuz if u didnt report starting the job right away that could be why they hit u with more weeks of overpayment

0 coins

I reported it the same week I started - I was only there for about 10 days total before I realized it wasn't going to work (purely commission with no base pay wasn't sustainable as a single mom). I reported everything correctly each week, which is why this is so frustrating!

0 coins

Based on your additional details, I strongly recommend requesting an appeal extension based on financial hardship. Even though you missed the original deadline, ESD can sometimes grant extensions in cases of significant hardship, which being a new single mom certainly qualifies as. Call and specifically ask for a "late appeal request based on financial hardship" and explain your situation as a single parent who couldn't afford postage at the time. Document everything - the name of who you speak with, date, time, and what was discussed. Also, it's very concerning that the amount increased from $1100 to $1700 when you've been making payments. Definitely request that itemized statement. It might also be worth checking if they've applied any penalties for the missed appeal deadline, which could explain some of the increase.

0 coins

Thank you so much for this detailed advice! I'm going to call tomorrow and ask specifically for that late appeal request and the itemized statement. I'll make sure to document everything carefully. Fingers crossed I can actually get through to someone who can help straighten this out.

0 coins

Update on my earlier comment - I just remembered that after using Claimyr to get through, the ESD agent told me they actually prioritize standby issues differently than regular claims. When you do get through, make sure to immediately mention it's about a standby denial, as they may be able to transfer you to a specialized queue. The agent told me standby issues get priority because they're time-sensitive with the return-to-work date looming.

0 coins

One more thing to try while you're waiting to get through on the phone - you can also contact your state representative's office. They often have constituent services staff who can help with unemployment issues and sometimes have direct channels to ESD. Just go to the Washington State Legislature website to find your district and representative. I've seen this work for several people with urgent claim issues.

0 coins

Lucas Bey

That's a great idea I hadn't thought of! I'll look up my representative right now. Thanks so much for all the suggestions everyone. Between these options, I'm hoping something works out soon. I'll update when I get through.

0 coins

Just wanted to update... had my hearing yesterday and it was INTENSE. Lasted almost 2 hours! My ex-employer had their HR director AND a lawyer on the call. I was totally outgunned. Judge said to expect a decision in 1-2 weeks. Keep documenting EVERYTHING and be ready for them to twist things. My boss actually claimed I had "performance issues" even though I never had a single write-up or bad review. They're just trying to avoid their UI tax going up.

0 coins

Noah Lee

btw has anyone noticed how the ESD website is always "down for maintenance" right when you need to file your weekly claim on sunday night?? happened to me again last weekend smdh

0 coins

PaulineW

I HATE how they leave you hanging like this!!! My appeal took 9 DAYS to show up despite the judge saying "a few days" and by then I'd already had to borrow money from family just to keep my lights on. The whole system is designed to make people give up!!!!

0 coins

Totally agree. The stress of not knowing is almost worse than a bad decision. At least then you can plan your next steps.

0 coins

UPDATE: My decision just came through! It was under the Documents tab like you all said. The judge reversed ESD's determination! Now I'm wondering how long until I actually see the money...should I call ESD to make sure they process it quickly?

0 coins

Congratulations! Yes, definitely call ESD to confirm they've received the decision and ask when you can expect payment. Calling can often speed up the process because it puts your claim on someone's radar. Make sure to mention you have an urgent financial hardship if that's the case - they sometimes can expedite processing.

0 coins

CONGRATS!! definitely call them ASAP! Be prepared to call multiple times to get through. In my experience the squeaky wheel gets the grease with ESD!

0 coins

Just to clarify some misinformation in this thread: ESD's COVID overpayment forgiveness is still active, but operates differently now. Under current guidelines, there are two main paths to forgiveness: 1. Federal Equity Provision: For PUA/PEUC claims where the overpayment wasn't your fault 2. Financial Hardship Waiver: When repayment would prevent you from meeting basic needs The key difference in 2025 is that these are no longer automatic and require proper documentation. Based on current ESD processing times, expect 6-8 weeks for a decision if you provide complete documentation initially. If you need help immediately, request a "stay of collections" on your account while your waiver is processed. This temporarily stops garnishments or other collection efforts.

0 coins

This is such BS! I submitted all the required docs for "financial hardship" and they still denied me in 2 weeks. Didn't even review everything. The whole system is rigged against us. They're just trying to squeeze money out of people who can least afford it.

0 coins

I'm sorry that happened. If you believe they didn't properly review your documentation, you have the right to appeal to the Office of Administrative Hearings (OAH) within 30 days of the denial. OAH operates independently from ESD and often overturns improper denials.

0 coins

anyone know what happens if u just dont pay it back? asking for a friend lol

0 coins

If you don't address an overpayment, ESD has several collection methods they can use: - Garnish up to 25% of your wages - Intercept state and federal tax refunds - Add interest and collection fees (12% per year) - Place liens on property - Pursue collections for up to 10 years It's always better to request a waiver, appeal, or set up a payment plan - even a very small one - to avoid these consequences. Even $5-10 per month payments will often prevent more aggressive collection actions.

0 coins

anybody else notice how they always make us verify our identity but they never give a straight answer about anything???? make us wait weeks and weeks but if we're ONE DAY late filing a weekly claim we're completely cut off. system is rigged against us.

0 coins

I've actually had good experiences with ESD when I explain my situation clearly. They even helped me file a late weekly claim once when I had a family emergency. Maybe try requesting a supervisor next time you call? They can often provide more detailed answers.

0 coins

lol ok sure whatever you say. some of us dont have hours to waste on hold trying to reach a "supervisor". must be nice.

0 coins

UPDATE: Just wanted to let everyone know that my claim switched from pending to paid this morning! It took exactly 6 business days after my identity was verified. All of my previously disqualified weeks were also approved and show as paid now. Thank you all for your help and advice - going to be checking my bank account obsessively for the next couple days!

0 coins

Great news! The payment typically posts to your account within 24-48 hours after the status changes to paid. Glad to hear your previously disqualified weeks were also approved - that's exactly how the system should work once identity is confirmed. Thanks for updating the thread!

0 coins

Thanks for coming back and letting us know! It really helps other people going through the same thing to know the timeframes.

0 coins

My brother had same problem last month but he went to WorkSource in person and they helped him!! They couldn't fix his claim but they called ESD on a special line and got him connected to someone. Maybe try that??

0 coins

That's a great suggestion! I didn't realize WorkSource could help with this. There's an office about 20 minutes from me - I'll try going there tomorrow if my morning phone attempt doesn't work. Thanks for the tip!

0 coins

Just following up - did you have any luck getting through? The advice about trying WorkSource is solid. They sometimes have direct lines to ESD that bypass the public queue. Also, if your claim is in adjudication specifically, there's a different number you can try: 800-246-9763.

0 coins

I tried calling this morning using the sequence you suggested, but still couldn't get through. I'm going to try WorkSource tomorrow. Is that second number specifically for adjudication issues? I'll try that too since my claim has been pending for so long. Thanks for checking back!

0 coins

THE SAME THING HAPENED TO ME LAST MONTH!!!! I was freaking out because rent was due and the money didnt show up for 3 days after it said paid. ESD system is SO SLOW and they don't tell you anywhere that the actual deposit takes extra time. wish they would update there website with this info!!

0 coins

I feel your pain! They really should explain this better on their website. I was imagining all kinds of problems with my claim.

0 coins

Quick update - now that you've confirmed your banking info is correct, it's just a waiting game. For future reference, payments generally follow a consistent weekly schedule once they start. If this payment was for the week ending 3/29, and you file your weekly claim on Sunday 4/6, you can expect the next payment to also take 1-3 business days after it shows 'paid'. I recommend keeping a small buffer in your budget if possible, since these 1-3 day delays happen every week and can cause cash flow issues if you're cutting it close with bills.

0 coins

That's great advice, thank you! I'll definitely plan accordingly for future payments now that I know how the timing works. Really appreciate everyone's help!

0 coins

Prev1...121122123124125...298Next