Identity verification complete but claim still pending - how long until ESD payment?

Mine took exactly 9 days to go from pending to paid after ID verification. This was back in January. But i've heard they're moving faster now in 2025. Did they tell you to keep filing your weekly claims during this time? Make sure you dont miss any weeks!!

The timeframe varies significantly based on claim complexity and current ESD workload. Typically, once identity is verified and status changes to pending, you're looking at 5-14 business days for adjudication to complete and payment to process. Make sure all your weekly claims show as "submitted" not just "submitted - needs review" in your eServices portal. Also check if there are any additional fact-finding questionnaires in your account that need to be completed - these can cause additional delays if left unaddressed.

I went thru this EXACT thing last month!! Took them 3 weeks to verify my identity (ridiculous) and then another 11 days after status changed to pending before I got paid. hang in there!!

the ESD system is completely broken. they make us jump through hoops and then wait FOREVER. i was in the same boat last year and it took 3 weeks AFTER my identity was verified before I saw a penny. and nobody could tell me why. they just say "it's processing" like robots. meanwhile bills pile up and they don't care at all.

I was having the EXACT same issue trying to get someone on the phone at ESD after my identity verification. Spent 4 days calling non-stop with no luck. Then I found this service called Claimyr (claimyr.com) that got me through to an ESD agent in less than 25 minutes! They have this callback system that holds your place in line. Totally worth checking out - they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent I talked to was able to see that my claim was just sitting in queue and pushed it through for processing. Got paid 2 days later!

My brother had to do the ID verification thing and it took about 4 business days after his status changed to get his money. But my coworker said hers took like 3 weeks? I think it depends on how busy they are honestly.

To give you the most accurate information: Once your identity is verified and your claim moves from disqualified to pending status, there are typically two remaining steps: 1. Final adjudication review (2-5 business days) 2. Payment processing (1-3 business days after adjudication) So the total timeline is generally 3-8 business days, but can extend to 10-14 days during high volume periods. If you're approaching the 14-day mark with no movement, I'd recommend contacting ESD again and requesting a status update specifically on whether your claim is still in adjudication or if there are additional issues that weren't previously disclosed. Pro tip: The ESD call center tends to have shorter wait times on Wednesdays and Thursdays between 1-3pm.

wait did u talk to an actual human in the fraud dept or did u just upload ur docs? cuz i uploaded mine and never heard anything back until it suddenly changed to pending

Update: I should mention that if you have weeks that were previously disqualified specifically due to the identity verification issue, those should be automatically reconsidered once your identity is verified. You don't need to file appeals for those weeks. However, if your claim involves other issues (separation reason, availability for work, etc.), those would require separate resolution processes. Also, keep an eye on your dashboard for a potential backdated payment for those previously disqualified weeks.

anybody else notice how they always make us verify our identity but they never give a straight answer about anything???? make us wait weeks and weeks but if we're ONE DAY late filing a weekly claim we're completely cut off. system is rigged against us.

UPDATE: Just wanted to let everyone know that my claim switched from pending to paid this morning! It took exactly 6 business days after my identity was verified. All of my previously disqualified weeks were also approved and show as paid now. Thank you all for your help and advice - going to be checking my bank account obsessively for the next couple days!

Congratulations on getting your claim approved! Your timeline of 6 business days is actually pretty typical for what we've been seeing in 2025. For anyone else going through this process, it's really encouraging to see that the system worked as it should once identity verification was complete. The fact that all your previously disqualified weeks were automatically reconsidered is exactly what should happen - no appeals needed when it's solely an identity issue. Hope your payment hits your account soon!