Started new NY unemployment claim, had to do video ID verification - how long until payment?

I had to do the same video verification thing back in August. Took about 9 days for my account to update and then another 3 days for the money to hit my account. The waiting is the worst part when you've got bills due. Just keep checking your account daily and certifying on time.

After dealing with the same nightmare calling over and over, I finally found this service called Claimyr (claimyr.com) that got me connected with an actual human at unemployment. Talking to a real agent got my benefits moving, and the video verification moved faster after I had a legit case number. Best money I've spent to get my benefits flowing again. They have this youtube video explaining how it works: https://youtu.be/Rdqa1gKtxuE

Took me EXACTLY 12 days after the video verification for my payments to start coming through. That was in July tho, so it might be different now depending on how backed up they are. The video call was awkward af too, the agent made me turn my head like I was taking a mugshot lol

I've done this twice now (had an identity theft issue). First time took 10 days, second time took 6 days. But I know people who waited 3+ weeks. I think it depends on how busy they are and if there are any flags on your account. NY unemployment system is a total crapshoot these days.

Heres the OFFICIAL answer from someone who works in the system (me lol). The ID verification queue is currently running 8-15 days depending on complexity. If your documents were all clear and matched their records, expect the shorter timeframe. If there were any discrepancies or technical issues during your call, it could take the full 14 days or even require additional verification. The system is NOT equipt to handle the current volume which is why its so slow.

Listen up. Former DOL employee here. The ID verification process is completely overwhelmed right now because of all the fraud happening. Here's what you need to know: 1. The 14 days is a maximum guideline, not a guarantee. Many claims are processed faster. 2. Keep certifying EVERY WEEK even if your status isn't updated yet. 3. If it's been more than 14 days, you need to call. Despite what everyone says, calling IS the way to get things moving. 4. The best way to actually reach someone is using claimyr.com - it's a service that calls and waits on hold for you. When an agent is available, it connects you. Better than spending hours on hold yourself. 5. The online system rarely shows real-time updates. Your claim could be approved and payment initiated before the website shows any change. 6. Have a clear list of dates and actions you've taken when you speak with an agent. This helps them trace your claim faster. I've helped hundreds of people navigate this system. The key is persistence and documentation. Good luck!

Mine took 11 days but the video verification people were RUDE AF. like excuse me for needing to pay my bills after my company laid off 200 people with no warnng 🙄

DONT WAIT THE FULL 14 DAYS! I did the id verification and waited patiently. After 14 days NOTHING happened and when I called they said there was a 'note' on my account that needed to be cleared by a supervisor. Wasted 2 more weeks. Call after 7-10 days if nothign updates.

my roommate just went through this exact thing and it took exactly 12 days for her account to update. she never even got an email or anything, she just logged in one day and suddenly it said payment pending. NY unemployment is a joke

You know what's ridiculous? The fact that they require this heavy verification but then don't communicate ANYTHING about where you are in the process. Like just a simple status bar would help so much with anxiety.

I did the video verification a month ago. It took exactly 8 days before my account updated. But here's the important part - you need to keep certifying every week! Even tho it seems like nothing is happening, those weeks will get paid retroactively once you're approved.

i went thru this back in Aprll. took about 10 days then all of a sudden all my back pay hit my account at once. nearly had a heart attack seeing all that $$$ lol. hang in there, the system works eventually

Why is everyone trusting this broken system to magically start working? CALL THEM! And not just the regular number, you need to actually get through to a tier 2 agent. I waited 3 weeks after my ID verification and nothing happened until I called and found out there was another issue they never told me about. Don't wait!

took 9 days for my account to update after the video call then another 3 days for money to hit my bank. they told me 14 days too but it was faster. video call lady was nice but the whole process was weird af, felt like i was applying for a top secret clearance not just tryin to get my unemployment lol

The whole ID verification thing is because of the MASSIVE amount of fraud happening with unemployment. My neighbor works for DOL and says they're catching hundreds of fake claims daily. It sucks for legit people like us but at least they're trying to protect the system. Mine took 13 days to process back in February.