ESD Overpayment Waiver Application - No Response for 2 Months

I applied for a waiver back in November for a $3200 overpayment and just got a response LAST WEEK. So about 4 months total waiting time. And guess what? They only approved a partial waiver of $1800, saying I still owe $1400 because of some earnings calculation they didn't explain well. The whole system is broken!! Don't expect anything quick from them.

The overpayment waiver process typically takes 8-12 weeks for processing, but with current backlogs, many are experiencing longer wait times. A few important points: 1. The waiver application should pause collections, but you need to confirm this by checking your online account or getting written confirmation 2. Document all your call attempts with dates and times 3. Make sure your waiver application included all required financial hardship documentation - missing documents can delay the process 4. If they threaten garnishment while your waiver is pending, you can request a hearing with the Office of Administrative Hearings (OAH) which will further pause collections until resolved

i got my overpayment waverd but took like 5 months bro. they sent me letters saying i needed to pay while i was waiting to. kept calling but no answer ever. system is trash lol

Have you tried using Claimyr to reach an actual ESD agent? I was in a similar situation with a $4,200 overpayment waiver that was stuck in limbo for weeks. I discovered this service called Claimyr (claimyr.com) that got me through to an actual agent in about 20 minutes when I'd been trying unsuccessfully for days. The agent was able to check the status of my waiver and tell me exactly what was causing the delay - turns out they needed additional documentation they never told me about. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Definitely worth it to actually talk to someone who can help.

@BigFinley94 Using Claimyr just gets you connected to a real ESD agent faster. The agent I spoke with looked up my case and saw it was missing some documentation they needed (which they never bothered to tell me about). I was able to upload it that same day and my waiver was processed within 3 weeks after that. The ESD agent also put notes in my file about the collection attempts while my waiver was pending, which helped stop those notices.

My sister had an overpayment waiver situation last year and she said what really worked was contacting her state representative's office. They have staff who can intervene with ESD directly. Took about 2 weeks after her representative's office got involved for her to get a decision (full waiver in her case). Might be worth trying that route too before paying for services.

I received a decision on my waiver after about 12 weeks. Here's what I learned from my experience: - The automated system won't show much progress until a decision is actually made - Despite what they say, collections activities don't always pause automatically - If you get a collection notice while your waiver is pending, call immediately and reference your waiver application number - If your waiver is denied, you have 30 days to appeal (mine was partially approved) - Make sure all your contact information is updated in the system Also, overpayment waivers are evaluated based on whether the overpayment was your fault AND whether repayment would cause financial hardship. You need to prove both elements for a full waiver. Check your original determination letter to understand why they say an overpayment occurred.

did u check your spam folder? my friend got his waiver response there not in regular email lol ESD is weird

One important thing to note - if you've been making regular weekly claims during this period, double-check that those aren't being applied to your overpayment balance automatically. Sometimes ESD will apply current benefits to past overpayments unless you specifically request they don't during the waiver process. This can happen even when collections are supposedly paused.