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My sister works for DOR (not in the tax credit department tho). She says they got WAY more applications than they expected for the Working Family Tax Credit this year and are super backlogged. If it's been less than 90 days, they probably won't have any updates for you yet. Just FYI.
Thanks everyone for the helpful information! I'll stop worrying about these programs being connected and focus on following up with each department separately. Going to call the DOR hotline tomorrow about the tax credit and keep working with ESD on my unemployment claim. Really appreciate all the advice!
Just to ease your mind about the deadline - even if you can't resolve this by the weekly claim deadline, ESD can and will backdate your claim once the error is fixed. Make sure you document all your attempts to file (screenshots of errors, etc.). The key is to keep trying to file and to contact them about the issue before the deadline passes. That way they can see you made a good faith effort to file on time.
UPDATE: Finally got this resolved! I used the Claimyr service that someone recommended here, and it actually worked! Got through to an agent in about 30 minutes. She confirmed TempForce had submitted incorrect quarterly wage data that included me in January even though I stopped working there in December. She removed the error and I was able to file my weekly claim while still on the phone with her. Such a relief! Thanks everyone for your help and suggestions.
Based on everything you've shared, I strongly recommend your husband contact his employer ASAP to verify: 1) How they reported his status that week to ESD, 2) If they have standby status approval with ESD, and 3) If they can provide a simple letter confirming the temporary layoff dates and reason.\n\nOnce you have that information, try to reach ESD directly to address the specific issue. The adjudication process is averaging 3-4 weeks currently if you don't intervene, but can be resolved much faster if you can speak with someone directly and provide the correct documentation.\n\nThis is a very solvable problem - just a matter of cutting through the bureaucracy!
btw make sure u keep filing ur weekly claims during all this waiting or you'll have to start all over again
I went through this exact thing in February! The 2-day wait is just bureaucratic procedure. After that, they'll escalate your claim, but don't sit back and wait! I kept following up every 3 days with both the Governor's office AND my state representative. Eventually my rep's office assigned me a caseworker who had direct contacts at ESD. My claim was fixed 9 days after initial contact with the Governor's office, but I honestly think it was my state rep who made it happen faster. One thing to keep in mind: the escalation just gets someone to look at your claim sooner, it doesn't guarantee approval. Whatever issue put you in adjudication still needs to be resolved. Make sure you've uploaded all requested documents to your ESD account!
That's a really good point about contacting my state rep too! I hadn't thought of that. And I've definitely uploaded everything they asked for (employment verification, ID docs, etc.) so hopefully once someone actually LOOKS at my claim it will be approved quickly. Thanks for sharing your experience!
Isabella Costa
To clarify some information that's been shared in this thread: 1. Adjudication typically occurs when there's a question about your eligibility. Common reasons include: job separation issues (were you truly laid off or was there misconduct?), availability for work, or earnings verification. 2. You can request standby status if you have a definite return-to-work date within 4 weeks. Since your new job starts Oct 30, you might qualify depending on when you applied. This would waive job search requirements. 3. For immediate assistance while waiting: - 211 is a resource hotline that can connect you with emergency services - Churches and community organizations often have emergency funds - Food banks do not require unemployment verification - Most utility companies have internal emergency assistance programs 4. Keep detailed records of all your attempts to contact ESD, as well as documentation of financial hardship. This can help if you need to escalate your case. If your circumstances are particularly dire (eviction risk, inability to afford medication, etc.), make sure to clearly communicate this when you reach an agent.
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Natasha Orlova
•Thank you so much for this comprehensive breakdown! I'll call 211 today and see what resources might be available. And I'll definitely keep better records of my contact attempts with ESD going forward.
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Javier Cruz
hows it going? any luck getting thru to esd yet???
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Natasha Orlova
•I tried calling at 8am sharp today but still couldn't get through - got the "high call volume" message and it disconnected me. But I did contact my state rep's office like someone suggested! They took down all my info and said they have a liaison who works with ESD. Fingers crossed that helps. Also found a local food bank that doesn't require any verification, so at least I'll have some groceries while I wait.
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