ESD unemployment appeal hearing tomorrow - denied for 'insubordination' after schedule change conflict
I'm absolutely terrified about my appeal hearing with ESD tomorrow. After working at the same company for 3 years with nearly perfect attendance, new management took over and tried to completely change my work schedule with only 4 days notice. I explained I couldn't accommodate this sudden change because of established childcare arrangements and other personal obligations that couldn't be rearranged so quickly. They fired me for refusing the new schedule, and when I filed for unemployment, the adjudicator denied my claim citing "insubordination" as the reason. I've never been so stressed - I really need this appeal to go my way as my savings are almost gone. Has anyone successfully appealed a similar situation? What should I focus on during the hearing? Any advice would be incredibly appreciated!
19 comments
Natasha Kuznetsova
Make sure you calmly explain that 4 days wasnt enough time to find new childcare. Thats the key. Bring any texts or emails showing when they told you about the schedule change. Also any proof of your childcare arrangement times. Good luck!
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Oliver Wagner
•Thank you! I do have the email with the schedule change dated just 4 days before it was supposed to take effect. I also have text messages where I explained my childcare situation. Should I print these out or just have them ready on my phone?
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Javier Mendoza
I won my appeal in a similar situation last year. Here's what helped me succeed: 1. Be extremely professional during the hearing - no emotional outbursts or blaming language 2. Focus on the "reasonable person" standard - would a reasonable person have quit under these circumstances? 3. Emphasize you were willing to work with them on a transition to a new schedule, but needed adequate time to arrange childcare 4. Bring documentation of your previous schedule (pay stubs, old schedules, etc.) to prove the consistency of your prior arrangement 5. If possible, bring documentation of childcare costs/arrangements to demonstrate why 4 days notice was insufficient 6. Highlight your 3-year history of good attendance and performance The key legal concept is that a substantial, unilateral change to working conditions can constitute good cause to leave employment. 4 days notice for a parent needing to rearrange childcare is typically considered unreasonable. Good luck tomorrow!
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Oliver Wagner
•This is EXACTLY what I needed! Thank you so much for breaking it down like this. I hadn't thought about bringing my old schedules to show the consistency, that's brilliant. And the "reasonable person" standard makes a lot of sense. I'm feeling a bit more confident now!
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Emma Thompson
my freind had same thing happen got denied first time but won on appeal. just stay calm and dont let them make you get mad thats what they want. the judge person was actually nice to her
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Oliver Wagner
•That's reassuring to hear that your friend won her appeal! I'm definitely worried about getting emotional during the hearing. Did your friend have an in-person hearing or was it over the phone?
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Emma Thompson
•it was on the phone she said it was like 30 mins. just answer questions honest dont try to make stuff up they can tell
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Malik Davis
THE SYSTEM IS RIGGED!! I had almost the EXACT situation last year and lost my appeal because the admin law judge sided with the employer who LIED about giving "adequate notice" even though I had proof!!! Make sure you record the hearing yourself because they will twist your words!!!! The whole ESD system protects employers not workers!!!
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Javier Mendoza
•I'm sorry you had that experience, but please note that in Washington State it's illegal to record a hearing without informing all parties and getting their consent. Attempting to secretly record could actually hurt OP's case significantly. Instead, take detailed notes during the hearing or bring someone with you who can take notes while you focus on answering questions.
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Isabella Santos
Have you tried calling ESD directly to ask about what to expect during your hearing? I was in the same boat trying to reach someone before my hearing and kept getting disconnected or waiting for hours. Finally I used this service called Claimyr (claimyr.com) that got me connected to an ESD agent within 20 minutes. The agent walked me through the whole appeal process and it really helped me prepare. They have a video demo that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The advice I got from the ESD agent was incredibly helpful for my hearing. Definitely worth trying to speak with someone before tomorrow.
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Oliver Wagner
•I didn't even think about calling ESD to get advice before the hearing - that's smart! I'll check out that service right away. Did the ESD agent give you specific tips for your hearing?
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Isabella Santos
•Yes! The agent told me exactly what documents to have ready, explained how the hearing would flow, and mentioned specific regulations that applied to my case. It made a huge difference in how prepared I felt. My hearing ended up being much less scary than I expected.
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StarStrider
jsut make sure u dress nice even if its on phone they can still tell somehow lol
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Ravi Gupta
•This is actually good advice! Even for phone hearings, dressing professionally can help you feel more confident and put you in a professional mindset. It really does affect how you speak and present yourself.
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Ravi Gupta
I'm an employment attorney (though not YOUR attorney, so this isn't formal legal advice). For your unemployment appeal hearing, the legal standard to focus on is whether there was "misconduct" that would disqualify you from benefits. Insubordination can be misconduct, but refusing a schedule change with only 4 days' notice when you have legitimate childcare constraints is generally NOT considered misconduct under Washington unemployment law. Key points for your hearing: 1. Emphasize that you were willing to work with them on a solution but needed reasonable accommodation and time to arrange childcare 2. Note that you had a consistent schedule for 3 years that was suddenly changed 3. Explain specifically WHY 4 days wasn't enough time (childcare contracts, provider availability, etc.) 4. Frame it as an impossible choice, not insubordination Under WAC 192-150-120, a substantial involuntary change to your work agreement can constitute good cause for leaving employment, especially with inadequate notice. Stay calm, stick to facts, and don't get baited into criticizing your former employer.
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Oliver Wagner
•Wow, thank you so much for citing the specific regulation! I just looked up WAC 192-150-120 and it seems really relevant to my situation. Is it appropriate for me to mention this regulation by name during the hearing?
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Ravi Gupta
•Yes, it's absolutely appropriate to reference it. The Administrative Law Judge will know the regulation, but showing you're aware of it demonstrates you understand your rights. Just say something like, "I believe my situation falls under WAC 192-150-120 regarding substantial involuntary changes to working conditions." Then explain how the facts of your case satisfy the elements of the regulation.
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Oliver Wagner
UPDATE: I had my appeal hearing this morning and I think it went well! I stayed calm and focused on the facts about the schedule change giving me inadequate notice for childcare arrangements. I mentioned WAC 192-150-120 which seemed to impress the judge, and I had all my documentation ready. The judge said I should receive a decision within 2-3 weeks. Thank you all SO MUCH for your advice - it made me much more prepared and confident!
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Javier Mendoza
•Great job! The fact that you were prepared and could reference the relevant regulations probably made a very positive impression. Staying calm is huge too. Now comes the hard part - waiting! But based on what you've shared, I think you have a strong case. Please let us know when you get the decision!
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