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ESD appeal hearing scheduled after denied for 'insubordination' - what are my chances of winning?

Just got my hearing date for my unemployment appeal and I'm freaking out a bit. My former employer denied my benefits claiming 'insubordination' because I supposedly 'refused to work' when they suddenly changed my schedule without any notice after I'd been on the same schedule for THREE YEARS. I have text messages, emails, and calendar screenshots showing the schedule change came with zero notice. I also have all my communications with the adjudicator who was supposed to interview me before making a decision, but never called! He just made his determination without even talking to me. And when I tried messaging him through eServices, he was incredibly rude and dismissive. Has anyone gone through an appeal hearing with OAH? Do people actually win these things? I'm worried the judge will just side with my employer automatically. What kind of questions should I prepare for? Should I bring printed copies of all my evidence or will they already have access to everything I submitted to ESD? I'm so stressed about this - I really need these benefits and I don't think I did anything wrong. My rent is due next week and I'm running out of options.

Jacob Lewis

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I won my appeal last year! The key is being super prepared. Yes, bring multiple printed copies of EVERYTHING - one for you, one for the judge, and one for the employer if they show up. The judges are actually pretty fair in my experience and will listen to both sides. Since you have documentation showing the schedule change happened without notice, that's huge. For 'insubordination' cases, the employer has to prove you willfully disobeyed a reasonable request. If they changed your schedule without proper notice after a consistent 3-year pattern, that's likely not considered reasonable. Make sure to emphasize how long you'd been on the previous schedule and any company policies about schedule changes. Practice explaining your side calmly and chronologically. The hearings are recorded, so stay professional even if you get emotional (I definitely did at mine). Good luck!

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Mia Rodriguez

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Thank you!! That's super helpful. Did your employer show up to your hearing? Mine is virtual/phone and I'm worried they'll bring their HR person and a lawyer and I'll be all alone. Should I get someone to come with me for support?

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DONT GET YOUR HOPES UP!! the system is RIGGED agaisnt workers!!! My hearing was a JOKE. Judge barely looked at my evidence and just believed everything my boss said. Three years at that company and threw me away like garbage. The whole ESD system is set up to DENY benefits. Why even have appeals when they NEVER side with workers?????

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Ethan Clark

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This isn't accurate. OAH judges are independent from ESD, and statistically about 30-40% of claimants win their appeals. While that's not a majority, it's definitely not "NEVER." Having proper documentation (which OP has) dramatically increases those odds.

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Mila Walker

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I had almost the exact same situation! My boss changed my shift from days to nights with 2 days notice after I'd worked the same schedule for 18 months. I couldn't do it because of childcare and they fired me for "job abandonment." I lost my initial claim but won on appeal. The difference was I had a chance to actually explain my situation to the judge. The adjudicator never even called me either. Make sure to mention that the adjudicator didn't follow proper procedure by interviewing you. That was actually a big point in my hearing - the judge wasn't happy that proper protocol wasn't followed. Good luck!

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Mia Rodriguez

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That's really reassuring to hear! Did you have any specific strategy for the hearing? I'm so nervous about saying the wrong thing. How long did your hearing last?

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Ethan Clark

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I'm an employment attorney and see these cases regularly. Here's what you need to know: 1. Appeals have about a 30-40% success rate, but cases with good documentation like yours tend to fare better. 2. For schedule change cases, the key legal question is whether the employer's request was reasonable and whether your refusal constitutes misconduct. 3. The fact that you had a consistent schedule for 3 years works strongly in your favor. 4. The adjudicator's failure to interview you is procedurally important - be sure to mention this. 5. Your testimony is considered evidence, so practice telling your story clearly. 6. Even if your employer brings representation, the judge will ensure you have equal opportunity to present your case. Stay calm, stick to facts, and don't interrupt the employer or judge.

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Mia Rodriguez

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Thank you so much for this professional advice! Should I mention that I think the adjudicator was biased because of how rude he was in our eServices messages? I have screenshots of all his responses.

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Logan Scott

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hey have you tried callin ESD directly to ask about your odds? good luck with that lol 😂 ive been trying to get someone on the phone for WEEKS and either get disconnected or told the wait is 200+ minutes. if you need to talk to someone before your hearing (which i would recommend), try Claimyr.com - i used them last month when my claim got stuck and they got me through to ESD in about 10 mins. they have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 but honestly for appeals, the hearing officer is separate from ESD so they're usually more fair than the adjudicators.

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Chloe Green

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I second this! Tried calling ESD about my appeal last month and it was impossible. Used that Claimyr service and actually got through. The person I talked to gave me some tips about what to focus on in my hearing. Worth it just to get some peace of mind beforehand.

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Lucas Adams

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just curious but what industry do u work in? my cousin had something similar happen in restaurant business and they tried to say she abandoned her job when she couldnt work a shift they added last minute

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Mia Rodriguez

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I work in healthcare - I was a medical assistant at a clinic. My manager left and the new one decided to completely change the schedule without talking to anyone. Did your cousin win her appeal?

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Jacob Lewis

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One more thing I forgot to mention - when you get to the hearing, don't interrupt the judge or the employer when they're speaking. Let them finish completely before you respond. The judges really appreciate this and it makes you look more professional. Also, organize your evidence chronologically and label each document (Exhibit A, B, etc.) so you can reference them easily. "As you can see in Exhibit C, the schedule change came with no advance notice..." For a schedule change case, any company handbook or policy about schedule changes would be extremely valuable if you have access to it. If there's a policy saying they need to give 2 weeks notice for changes, and they didn't follow it, that's basically a slam dunk for you.

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Mia Rodriguez

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This is so helpful! I actually do have our employee handbook that states schedule changes require minimum 7 days notice. I'll definitely bring that and highlight the relevant section. Thank you!!

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Logan Scott

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how long after your hearing did u get the decision? im going on 3 weeks waiting after mine and getting nervous

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Mila Walker

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Not the OP but for my appeal it took exactly 10 business days to get the written decision. They told me at the end of the hearing it would be 7-14 days.

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Chloe Green

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i don't know why everyone's being so optimistic, i literally just went through this and lost my appeal. the whole system favors employers. they can just make up whatever they want and the judges believe them because they're a "business." wish i had better news but better to be prepared for the worst imo

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Ethan Clark

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I'm sorry you had that experience. However, it's important to note that each case is different. The specific circumstances and evidence matter tremendously. The OP has documentation and a clear policy violation by the employer, which significantly improves their chances compared to cases with minimal documentation.

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