ESD denied my claim after being fired for 'insubordination' - need appeal advice ASAP!
I'm absolutely floored right now. Was working at a small law office for about 7 weeks before getting terminated. My boss claimed 'insubordination' but honestly, I just asked questions about procedures that didn't make sense (and pointed out some compliance issues). Filed for unemployment immediately and ESD initially approved my claim - even got two payments! Then suddenly yesterday I got a notice saying my former employer contested it, claimed I was deliberately trying to get fired, and now ESD has reversed their decision citing RCW 50.04.294(2)(a). I've pulled up the statute and unless I'm misreading something, asking clarifying questions about procedures isn't 'insubordination' - it requires deliberate disregard of reasonable directives. I have text messages showing I was actually trying to IMPROVE workflows! This employer has had MASSIVE turnover - like 14 people in the admin support roles in the last 18 months (office only has 2 admin positions total). I'm writing my appeal letter now and have to file by next Tuesday. Has anyone successfully appealed an ESD decision like this? What evidence worked best? Did you have a hearing? Any specific arguments that seemed to sway the judge? My rent is due next week and I'm seriously stressing.
21 comments
Micah Trail
I won my appeal against my former employer!! Similar situation where they claimed misconduct but it was BS. Here's what worked for me: 1. Document EVERYTHING. I submitted all emails that showed I was following procedures 2. Get statements from coworkers if possible 3. Be super specific about timelines in your appeal 4. Focus on the EXACT wording of the statute - in WA, the burden is on the employer to prove misconduct 5. In the hearing, stay calm and stick to facts (I got emotional and it almost hurt my case) My hearing was phone-based about 6 weeks after I filed the appeal. The judge asked both sides questions, then gave us each time for closing statements. I got my decision 10 days later - APPROVED! Make sure you keep filing your weekly claims during the appeal process.
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Kristin Frank
•This is SO helpful, thank you! Did you have any kind of warning or write-up before being fired? That's one thing I'm worried about - I never received any formal warnings, just got called into a meeting and was told I was being let go. I'm definitely keeping up with my weekly claims just in case.
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Nia Watson
theyve got to PROVE u were deilberately disobeying them... not just saying it. my boss tried the same thing but i won cuz he couldnt actually show any proof. insubordination isn't just disagreeing w/ them, its like refusing direct orders repeatedly after warnings. if they didnt give u any warnings first thats good 4 ur case!
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Kristin Frank
•No warnings at all! That's what makes this so ridiculous. And I have texts showing I was trying to help improve things. At the time he fired me, he actually said it was because I "wasn't a good fit for the culture" - the insubordination thing only came up when he contested my unemployment.
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Alberto Souchard
I worked at the ESD appeals office as an admin assistant a few years ago, so I've seen hundreds of these cases. Your case sounds winnable based on what you've shared. Here's what I'd recommend: 1. The burden of proof is on the employer to prove misconduct - they need documentation 2. "Insubordination" under WA unemployment law requires DELIBERATE refusal of reasonable directions 3. Simply asking questions or suggesting improvements is NOT insubordination 4. The high turnover rate is relevant - bring it up and provide specifics if you can 5. If the employer changed their reason for firing (from "not a good fit" to "insubordination"), highlight this inconsistency Make sure to file your appeal on time and continue filing weekly claims. The appeal hearing will likely be by phone, and you'll get about 2-3 weeks notice. Be extremely organized with your evidence and practice explaining your side clearly and calmly.
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Kristin Frank
•Thank you for this insider perspective! I didn't realize the burden of proof was on them - that makes me feel a bit better. I'm definitely going to emphasize the inconsistency in termination reasons and the fact that I received zero warnings. Also going to see if I can get a former coworker to provide a statement about the toxic environment and high turnover.
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Katherine Shultz
If you're struggling to get through to ESD by phone to discuss your appeal (which you probably should do), I'd recommend using Claimyr. It helped me actually reach a real person at ESD when I was in a similar situation with my appeal last month. I was on hold for HOURS before I found this service. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 and their website is claimyr.com. Worth checking out if you're trying to get more info about the appeal process or your case specifically.
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Marcus Marsh
•i tried calling esd about 20 times for my appeal and never got through. this actually sounds helpful. anyone else used this?
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Hailey O'Leary
•I used Claimyr when my account got locked and it worked. Was skeptical at first but it saved me from spending all day on hold. Got through to ESD in about 15 mins instead of the usual 3+ hour wait (if you even get through at all).
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Cedric Chung
THESE EMPLOYERS MAKE ME SO MAD!!! They fire people for no good reason then fight unemployment to save a few bucks on their rates. I bet your boss is LYING about everything. The same thing happened to me last year and I had to FIGHT for my benefits. The system is RIGGED against workers!!! Make sure you mention in your appeal that you never got any warnings - they HAVE TO warn you first for it to count as misconduct in most cases. My employer tried to say I was "not following directions" but I proved I never got clear directions to begin with. The judge saw right through their BS!
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Kristin Frank
•It does feel like the system is rigged sometimes! I think he's trying to avoid the hit to his UI tax rate. What's extra frustrating is that Washington is supposedly an employee-friendly state, but the initial ESD decision went against me even though he had zero documentation of any issues.
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Talia Klein
my cousin went through something like this last year at her accounting job. she had to do a phone hearing and the judge asked a bunch of questions. the thing that helped her the most was having copies of good performance reviews from before everything went south. do you have anything like that? also she kept a work journal with dates of conversations which the judge thought was really credible.
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Kristin Frank
•I wish I had kept a better journal! I do have some texts where I suggested improvements and he responded positively, plus some emails where I asked for clarification on procedures. No performance reviews though - I wasn't there long enough. I should probably start organizing everything chronologically to show there was no pattern of issues.
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Katherine Shultz
I'm an employment attorney in Washington (though this isn't legal advice). The statute you're referring to, RCW 50.04.294(2)(a), defines misconduct as "willful or wanton disregard of the rights, title, and interests of the employer or a fellow employee" - which requires INTENTIONAL disregard, not simply asking questions or suggesting improvements. Your appeal should emphasize: 1. No prior warnings (crucial) 2. The difference between the reason given at termination vs. the reason given to ESD 3. Any documentation showing you were performing duties as required 4. The high turnover rate as context At the hearing, stick to facts and avoid emotional arguments. Be prepared to explain specifically what happened in the incident they're labeling as "insubordination." If they can't produce documentation of warnings or directives you refused to follow, they'll have a hard time meeting their burden of proof.
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Kristin Frank
•Thank you so much for this legal perspective. I've been reading the statute and administrative code sections, and it does seem like they need to show I DELIBERATELY disregarded instructions. My boss is claiming that by asking questions about procedures, I was somehow undermining his authority, but I have documentation showing I was trying to be thorough and improve efficiency.
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Marcus Marsh
when i had my appeal last year the judge let me submit new evidence at the hearing that i didnt include with my original appeal letter. so if you remember anything else helpful later you can still use it. also keep applying for jobs and document all that cuz they might ask about your job search during appeal too
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Nia Watson
•yep this is super important!!! u gotta keep doing those 3 job search activities every week and logging them even during appeal or they can deny u for that reason even if u win the misconduct thing
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Kristin Frank
•Good reminder about the job search activities - I've been doing them but need to make sure I'm documenting thoroughly in case that comes up during the appeal too.
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Micah Trail
One more thing I forgot to mention - if your appeal is denied, you can appeal AGAIN to the Commissioner's Review Office. I had to do this because I lost my first appeal, but won on the second level review. So even if the first appeal goes against you, don't give up! The higher level review often reverses decisions.
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Kristin Frank
•I didn't know there was a second level of appeal! That's good to know. I'm really hoping to win on the first try though because I can't go much longer without income. Did you have to wait a long time between the first and second appeals?
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Micah Trail
•It took about 8 weeks between my first appeal hearing and getting the Commissioner's Review decision. Not fast, but worth it in the end. Hang in there!
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