Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Another important thing to know: If your new job doesn't work out during the benefit year, you can reopen your claim without filing a new application (as long as your benefit year hasn't expired). Just go into your eServices account and select "Reopen Claim" - this is helpful if the new job doesn't work out or if you're laid off again within that year.

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i think u should just keep claiming and not tell them about ur job till u get paid lol thats what my roomate did

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This is terrible advice and could result in a fraud investigation, overpayment, penalties, and even possible criminal charges. ESD cross-references with employer reporting and will absolutely find out. They can charge penalties of up to 50% on top of the overpayment amount. Please don't suggest people commit fraud.

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my friend had a situation with ULP where they couldnt take her full case but still gave her a free consultation with advice on how to handle her own hearing like what evidence to bring and what to say it was still super helpful even tho they didnt represent her

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UPDATE: ULP called me back and agreed to take my case! They're assigning me an attorney who specializes in "voluntary quit" cases. I have a meeting with them next week to go through all my evidence. They said based on what I described, I have a decent chance of winning my appeal, especially since I have texts showing I tried to work with my employer on the schedule issue before leaving. Thanks everyone for your advice! I'll post another update after my hearing to let you know how it goes. For anyone facing a similar situation, definitely reach out to ULP as soon as possible!

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That's great news! Make sure to bring all the documentation the attorney above suggested, especially anything showing you tried to resolve the scheduling conflict before leaving. Good luck with your hearing!

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lucky!! hope it works out for u!!

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why dont they ever send emails!!!! its so annoying everything is by mail and takes forever. so old school

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One more thing I just thought about - sometimes when you get disqualified, you won't see the appeal option until after you receive the official determination letter. But you can still submit an appeal before getting the letter by using the general ESD secure message system in your eServices account. Just select "Appeals" as the message type and include all relevant details, including the claim ID and the weeks that were disqualified. It's not the official appeal process, but it starts a paper trail and sometimes they'll fix obvious errors this way without requiring a formal appeal.

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I didn't realize we could message them about appeals through eServices. We'll do that tonight while also trying to call in the morning. I'm feeling a bit more hopeful now with all these suggestions. Thank you everyone for the help!

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wait im confused... did u actually keep working after the system wouldn't let u submit timesheets? or did u stop working when u saw that? cuz that affects what kind of claim u should file

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Yes, I kept working because they never told me to stop! I was caring for vulnerable clients who needed daily assistance, and my supervisor kept assigning me shifts through our regular scheduling app. I just couldn't submit my timesheet for payment, but was told to "keep track of hours" while they sorted out the background check. They clearly expected me to work during this time, just decided after the fact not to pay me.

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Based on your additional details, this is an even clearer wage theft case. The fact that they continued scheduling you through their app is strong evidence that they authorized and expected the work to be performed. Make sure to include screenshots of your schedule in the app when filing with L&I. Regarding emergency assistance while you wait: apply for expedited food benefits through DSHS (can be approved in 7 days), contact 211 for emergency rent assistance programs in your area, and check with St. Vincent de Paul and other local charities that sometimes provide emergency funds. Your situation would qualify as an emergency hardship with many assistance programs.

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Thank you so much for all this information. I just filed my L&I complaint online and included screenshots of everything including the scheduling app. I'll call 211 today about emergency rent assistance. This community has been so helpful - I felt completely lost before posting here.

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After I reported identity theft to ESD, it took about 5 weeks to fully resolve. They'll eventually send you an affidavit to complete. Make sure you keep following up regularly and check your ESD account daily for any updates or required actions. The fraud department moves slowly but they do eventually resolve it.

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5 weeks sounds like an eternity when you're worried about your identity being compromised. I'll keep checking my account daily. Thanks for sharing your experience.

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I'm glad to see you're taking this seriously. One additional tip: create a detailed journal documenting EVERYTHING related to this issue. Every phone call (date/time/who you spoke with/what was discussed), every form submitted, every change to your ESD account status. This documentation will be invaluable if there are any disputes about when you reported the fraud. ESD can sometimes hold victims partially responsible if they determine you didn't report promptly enough.

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That's a great idea. I've started a document tracking everything, including screenshots of the fraudulent claim in my account. I finally managed to speak with someone at ESD today using that Claimyr service - they've flagged my account and are sending me the fraud affidavit forms. Will keep documenting everything throughout the process. Thanks everyone for your help!

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My husband just went through this whole process in December. For his January-filed claim, they looked at October 2023 through September 2024 for the standard base year. When he couldn't qualify with that (he had been in school part of that time), they automatically checked the alternate base year which was January 2024 through December 2024. He qualified under that one. The determination letter will tell you which calculation they used.

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That's exactly my situation - I was in school part-time during early 2024. I'll check my determination letter more carefully to see if they considered the alternate base year. Thanks for sharing your experience!

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To answer your question about the appeal - yes, there is a specific appeal process. You can file an appeal online through your eServices account by selecting the "Appeals" option. Make sure to upload copies of your paystubs or any documentation showing your correct hours. Appeals must be filed within 30 days of the date on your determination letter. If you call ESD, ask them specifically about the hours calculation and which quarters they used. If some of your hours are missing, they can help identify where the discrepancy is coming from.

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Perfect, thank you! I just found the appeals section in my eServices account. I'm gathering all my paystubs now to show the correct hours. Really appreciate everyone's help!

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i had a friend who went thru this. she said the most important thing is KEEP DOING YOUR JOB SEARCHES while you wait!!! and document everything super carefully. if u win ur hearing u can get all the back pay but only if u did all the job search stuff every week

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anyone else notice how they always deny valid claims hoping people will just give up? my sister and 5 other people from her company all got denied for the exact same bogus reason, only 2 of them fought through the whole appeal and petition process and BOTH won eventually. system is rigged

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Aaron Lee

YES!! This is exactly what I think too! They count on people giving up because the process is so long and complicated. I almost gave up twice during my appeal.

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While the process can certainly be frustrating, ESD decisions are based on the information available at the time. The appeal and petition process exists specifically to correct decisions that may have been made with incomplete information. If you believe a decision is incorrect, it's always worth pursuing through the proper channels.

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wait did u say u were disqualified for work search? how did u get that fixed? im having the same issue and its been 5 weeks now stuck in adjudication hell

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I sent in all my job search logs through the document upload in eServices. I also wrote a detailed appeal explaining that I did meet the requirements (had to do 3 job search activities each week). I think what helped was I also submitted screenshots of job applications and emails from employers. Took forever but eventually they reversed it.

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thx i'll try that. been calling for weeks and cant get thru

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Just checking back - did your payment arrive? Most banks should have processed it by now if ESD issued it on Friday.

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Yes! It came through this morning (Monday). Looks like BECU doesn't process on weekends. Thanks everyone for the help and reassurance!

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Great news! Glad it worked out. And yes, that's typical - most financial institutions don't process ACH transfers on weekends or holidays.

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when i had my appeal last year the judge let me submit new evidence at the hearing that i didnt include with my original appeal letter. so if you remember anything else helpful later you can still use it. also keep applying for jobs and document all that cuz they might ask about your job search during appeal too

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yep this is super important!!! u gotta keep doing those 3 job search activities every week and logging them even during appeal or they can deny u for that reason even if u win the misconduct thing

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Good reminder about the job search activities - I've been doing them but need to make sure I'm documenting thoroughly in case that comes up during the appeal too.

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One more thing I forgot to mention - if your appeal is denied, you can appeal AGAIN to the Commissioner's Review Office. I had to do this because I lost my first appeal, but won on the second level review. So even if the first appeal goes against you, don't give up! The higher level review often reverses decisions.

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I didn't know there was a second level of appeal! That's good to know. I'm really hoping to win on the first try though because I can't go much longer without income. Did you have to wait a long time between the first and second appeals?

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It took about 8 weeks between my first appeal hearing and getting the Commissioner's Review decision. Not fast, but worth it in the end. Hang in there!

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i dont get why they make this stuff so complicated!! just let people get their benefits when theyre not working! its not like any of us are trying to game the system, we just need to pay our bills until work starts again!!!!!

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For anyone else in this situation, here's a time-saving tip: Save a documented copy of your job search activities in your personal records even if you're on standby. This way, if you unexpectedly hit the 8-week limit, you'll have your job search documentation ready to upload immediately instead of scrambling to backfill activities or facing denials. The system requires 3 qualifying job search activities per week, which can include: - Job applications - Employment workshops through WorkSource - Creating accounts on job search websites - Networking events - Updating your resume and submitting it to companies Also, mark on your calendar exactly when you'll hit 8 weeks of standby for the benefit year so you aren't caught by surprise.

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This is smart. I wish I'd done this. When I hit my limit, I had to scramble to find places to apply to and it was a mess trying to document everything retroactively (which you technically can't do, but I tried anyway).

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